Care group

Pilgrims' Friend Society

Pilgrims' Friend Society is the registered operator of 12 care homes, covering 6 regions of England. 83% of its 12 rated services are rated Good or Outstanding, against 83% for the same type of services across England.

  • 12services in total
  • 83%Good or Outstanding (of rated)
  • 0at Outstanding
  • 4rated in the last 2 years · 5 from 4+ years ago

Ratings across Pilgrims' Friend Society's services

Key questionInadequateRequires improvementGoodOutstanding
All services02100
Safe02100
Effective00120
Caring00102
Responsive00120
Well-led02100

Counts of services by their latest published CQC rating; on the register since January 2011; 388 beds across its care homes.

Where Pilgrims' Friend Society operates and how it compares

Capacity: 388 beds over 12 homes, averaging 32, ranging from 23 at Framland to 48 at Middlefields House.

Its services sit in 11 council areas. The most are in West Sussex (2), Cumberland (1) and North Yorkshire (1).

0% of Pilgrims' Friend Society's rated services are Outstanding, compared with 5% for the same mix of services across England. 17% are rated Requires improvement or Inadequate (2 services), against 17% nationally.

Its longest-registered service is Ernest Luff Homes in Walton On The Naze, registered with CQC in January 2011. The newest is Villa Adastra in Hassocks, registered in May 2026.

Most recently, on 3 August 2026, Emmaus House was rated Good. That is one of 3 new ratings for the group in 12 months, with 0 up, 0 down and 0 first-time.

South East is where Pilgrims' Friend Society has the most services. The regional split is South East (5 care homes), East (3 care homes), North West (1 care home) and Yorkshire & Humberside (1 care home), plus 2 more regions.

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Local comparison for every service

Ratings shown next to the local picture: all services of the same kind in that council.

Care serviceOverall ratingLocal authorityArea rated Good or betterMore recent than
Cumbria Emmaus TrustRequires improvementCumberland79% of 7860% locally
Emmaus HouseGoodNorth Yorkshire86% of 18896% locally
Ernest Luff HomesGoodEssex84% of 36831% locally
Evington Home - Pilgrims' Friend SocietyGoodLeicester81% of 9392% locally
Finborough CourtGoodSuffolk80% of 17291% locally
FramlandGoodOxfordshire87% of 1276% locally
Furze Hill HouseGoodNorfolk66% of 2941% locally
Koinonia Christian CareRequires improvementWest Sussex84% of 31860% locally
Middlefields HouseGoodWiltshire89% of 15649% locally
Milward HouseGoodKent79% of 4644% locally
Shottermill HouseGoodSurrey81% of 33877% locally
Villa AdastraGoodWest Sussex84% of 31812% locally

Pilgrims' Friend Society's care homes

East (3)

ServiceTown and councilLatest ratingRegistered beds
Ernest Luff HomesWalton On The Naze, EssexGood Rated Aug 201928
Finborough CourtStowmarket, SuffolkGood Rated Jun 2026Inspected recently32
Furze Hill HouseNorth Walsham, NorfolkGood Rated Jan 2018Previous provider's rating40

East Midlands (1)

ServiceTown and councilLatest ratingRegistered beds
Evington Home - Pilgrims' Friend SocietyLeicesterGood Rated Feb 2026Inspected recently30

North West (1)

ServiceTown and councilLatest ratingRegistered beds
Cumbria Emmaus TrustWhitehaven, CumberlandRequires improvement Rated Jul 2023Previous provider's rating26

South East (5)

ServiceTown and councilLatest ratingRegistered beds
FramlandWantage, OxfordshireGood Rated Feb 201823
Koinonia Christian CareWorthing, West SussexRequires improvement Rated Jul 202339
Milward HouseTunbridge Wells, KentGood Rated Feb 201828
Shottermill HouseHaslemere, SurreyGood Rated Sep 2025Inspected recently31
Villa AdastraHassocks, West SussexGood Rated Mar 2019Previous provider's rating40

South West (1)

ServiceTown and councilLatest ratingRegistered beds
Middlefields HouseChippenham, WiltshireGood Rated Dec 202248

Yorkshire & Humberside (1)

ServiceTown and councilLatest ratingRegistered beds
Emmaus HouseHarrogate, North YorkshireGood Rated Aug 2026Inspected recently23

Source: CQC register and ratings (Open Government Licence v3.0), updated Oct 2026. Ratings are for each service, not for the group. All care groups.

Questions about Pilgrims' Friend Society

How many services are run by Pilgrims' Friend Society?

Pilgrims' Friend Society is responsible for 12 care homes on the register across 6 regions of England, with 388 care home beds.

How does CQC rate Pilgrims' Friend Society's services?

83% Good or Outstanding across Pilgrims' Friend Society's 12 rated services (0 Outstanding, 10 Good, 2 Requires improvement, 0 Inadequate). Ratings are per service, so look at the specific one.

Are Pilgrims' Friend Society's CQC ratings current?

In the last two years 4 services were rated, while 5 still carry ratings from over four years ago. How old care ratings are across England.

Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.