Care group
Pilgrims' Friend Society
Pilgrims' Friend Society is the registered operator of 12 care homes, covering 6 regions of England. 83% of its 12 rated services are rated Good or Outstanding, against 83% for the same type of services across England.
- 12services in total
- 83%Good or Outstanding (of rated)
- 0at Outstanding
- 4rated in the last 2 years · 5 from 4+ years ago
Ratings across Pilgrims' Friend Society's services
| Key question | Inadequate | Requires improvement | Good | Outstanding |
|---|---|---|---|---|
| All services | 0 | 2 | 10 | 0 |
| Safe | 0 | 2 | 10 | 0 |
| Effective | 0 | 0 | 12 | 0 |
| Caring | 0 | 0 | 10 | 2 |
| Responsive | 0 | 0 | 12 | 0 |
| Well-led | 0 | 2 | 10 | 0 |
Counts of services by their latest published CQC rating; on the register since January 2011; 388 beds across its care homes.
Where Pilgrims' Friend Society operates and how it compares
Capacity: 388 beds over 12 homes, averaging 32, ranging from 23 at Framland to 48 at Middlefields House.
Its services sit in 11 council areas. The most are in West Sussex (2), Cumberland (1) and North Yorkshire (1).
0% of Pilgrims' Friend Society's rated services are Outstanding, compared with 5% for the same mix of services across England. 17% are rated Requires improvement or Inadequate (2 services), against 17% nationally.
Its longest-registered service is Ernest Luff Homes in Walton On The Naze, registered with CQC in January 2011. The newest is Villa Adastra in Hassocks, registered in May 2026.
Most recently, on 3 August 2026, Emmaus House was rated Good. That is one of 3 new ratings for the group in 12 months, with 0 up, 0 down and 0 first-time.
South East is where Pilgrims' Friend Society has the most services. The regional split is South East (5 care homes), East (3 care homes), North West (1 care home) and Yorkshire & Humberside (1 care home), plus 2 more regions.
Local comparison for every service
Ratings shown next to the local picture: all services of the same kind in that council.
| Care service | Overall rating | Local authority | Area rated Good or better | More recent than |
|---|---|---|---|---|
| Cumbria Emmaus Trust | Cumberland | 79% of 78 | 60% locally | |
| Emmaus House | North Yorkshire | 86% of 188 | 96% locally | |
| Ernest Luff Homes | Essex | 84% of 368 | 31% locally | |
| Evington Home - Pilgrims' Friend Society | Leicester | 81% of 93 | 92% locally | |
| Finborough Court | Suffolk | 80% of 172 | 91% locally | |
| Framland | Oxfordshire | 87% of 127 | 6% locally | |
| Furze Hill House | Norfolk | 66% of 294 | 1% locally | |
| Koinonia Christian Care | West Sussex | 84% of 318 | 60% locally | |
| Middlefields House | Wiltshire | 89% of 156 | 49% locally | |
| Milward House | Kent | 79% of 464 | 4% locally | |
| Shottermill House | Surrey | 81% of 338 | 77% locally | |
| Villa Adastra | West Sussex | 84% of 318 | 12% locally |
Pilgrims' Friend Society's care homes
East (3)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Ernest Luff Homes | Walton On The Naze, Essex | Rated Aug 2019 | 28 |
| Finborough Court | Stowmarket, Suffolk | Rated Jun 2026Inspected recently | 32 |
| Furze Hill House | North Walsham, Norfolk | Rated Jan 2018Previous provider's rating | 40 |
East Midlands (1)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Evington Home - Pilgrims' Friend Society | Leicester | Rated Feb 2026Inspected recently | 30 |
North West (1)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Cumbria Emmaus Trust | Whitehaven, Cumberland | Rated Jul 2023Previous provider's rating | 26 |
South East (5)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Framland | Wantage, Oxfordshire | Rated Feb 2018 | 23 |
| Koinonia Christian Care | Worthing, West Sussex | Rated Jul 2023 | 39 |
| Milward House | Tunbridge Wells, Kent | Rated Feb 2018 | 28 |
| Shottermill House | Haslemere, Surrey | Rated Sep 2025Inspected recently | 31 |
| Villa Adastra | Hassocks, West Sussex | Rated Mar 2019Previous provider's rating | 40 |
South West (1)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Middlefields House | Chippenham, Wiltshire | Rated Dec 2022 | 48 |
Yorkshire & Humberside (1)
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Emmaus House | Harrogate, North Yorkshire | Rated Aug 2026Inspected recently | 23 |
Source: CQC register and ratings (Open Government Licence v3.0), updated Oct 2026. Ratings are for each service, not for the group. All care groups.
Questions about Pilgrims' Friend Society
How many services are run by Pilgrims' Friend Society?
Pilgrims' Friend Society is responsible for 12 care homes on the register across 6 regions of England, with 388 care home beds.
How does CQC rate Pilgrims' Friend Society's services?
83% Good or Outstanding across Pilgrims' Friend Society's 12 rated services (0 Outstanding, 10 Good, 2 Requires improvement, 0 Inadequate). Ratings are per service, so look at the specific one.
Are Pilgrims' Friend Society's CQC ratings current?
In the last two years 4 services were rated, while 5 still carry ratings from over four years ago. How old care ratings are across England.
Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.