Terms of Use

These terms apply when you use thecarepanel.co.uk. By using the site, you accept them.

Information, not advice

Our articles are general information about arranging care at home. They are not medical, legal or financial advice, and they cannot take account of your circumstances. For decisions about health, money or legal rights, speak to a GP, the council, a solicitor or a regulated financial adviser as appropriate.

Accuracy

We work to keep our content accurate and current, but prices, benefit rates and local rules change. Check anything important with the organisation concerned before relying on it.

Introductions to care agencies

If you ask for a shortlist, we suggest up to three CQC-registered providers and send your enquiry only to the ones you choose. Providers on our panel pay us a fee for each enquiry they receive. Our shortlist is based on location, the care needed, availability and CQC rating, not on what a provider pays. Any care you arrange is agreed directly between you and the provider, under its own terms. We are not a party to that agreement and are not responsible for the care it provides. Check the agency’s current CQC rating and terms before you sign.

Links to other websites

We link to other websites for your information. We do not control them and are not responsible for their content.

Using our content

You are welcome to share links to our articles. Please do not copy or republish substantial parts of them without permission.

Our liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, we are not liable for loss arising from reliance on general information on this site.

Law

These terms are governed by the law of England and Wales. This website is operated by The Care Panel.

Last updated 23 September 2026.