Registered provider
Staffordshire County Council
CQC lists 3 care homes and 1 home care agency run by Staffordshire County Council, all in West Midlands. Of its 3 rated services, 67% are Good or Outstanding; the England figure for the same kinds of service is 84%.
- 4services in total
- 67%Good or Outstanding (of rated)
- 0at Outstanding
- 0rated in the last 2 years · 2 from 4+ years ago
Ratings across Staffordshire County Council's services
| Question | Rated Inadequate | Rated Requires improvement | Rated Good | Rated Outstanding |
|---|---|---|---|---|
| All services | 0 | 1 | 2 | 0 |
| Safe | 0 | 1 | 2 | 0 |
| Effective | 0 | 0 | 3 | 0 |
| Caring | 0 | 0 | 3 | 0 |
| Responsive | 0 | 0 | 3 | 0 |
| Well-led | 0 | 1 | 2 | 0 |
Each service counted once, by its most recent CQC rating; first service registered November 2010; total care home capacity 30 beds.
Where Staffordshire County Council operates and how it compares
Not yet rated by CQC: 1 of 4 services.
West Midlands is where Staffordshire County Council has the most services. The regional split is West Midlands (3 care homes, 1 home care agency).
Hawthorn House is Staffordshire County Council's largest care home at 12 beds and Willow Brook Respite at Douglas Road the smallest at 8. Across 3 homes the total is 30, or 10 per home.
0% of Staffordshire County Council's rated services are Outstanding, compared with 5% for the same mix of services across England. 33% are rated Requires improvement or Inadequate (1 services), against 17% nationally.
Its longest-registered service is Greenfield House in Leek, registered with CQC in November 2010. The newest is The Independence at Home Service in Newcastle, registered in May 2020.
Each service against its local area
Each row sets one service against every service of its type in the same council area.
| Service | Rating | Council area | Good or Outstanding locally | Rated more recently than |
|---|---|---|---|---|
| Greenfield House | Staffordshire | 78% of 239 | 75% locally | |
| Hawthorn House | Staffordshire | 78% of 239 | 9% locally | |
| The Independence at Home Service | Not yet rated | Staffordshire | 79% of 97 | – |
| Willow Brook Respite at Douglas Road | Staffordshire | 78% of 239 | 10% locally |
Care homes run by Staffordshire County Council
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Greenfield House | Leek, Staffordshire | Rated Nov 2023 | 10 |
| Hawthorn House | Lichfield, Staffordshire | Rated Dec 2018 | 12 |
| Willow Brook Respite at Douglas Road | Newcastle Under Lyme, Staffordshire | Rated Jan 2019 | 8 |
Home care agencies: Staffordshire County Council
| Service | Town and council | Latest rating |
|---|---|---|
| The Independence at Home Service | Newcastle, Staffordshire | Not yet rated |
Source: CQC register and ratings (Open Government Licence v3.0), updated Oct 2026. Ratings are for each service, not for the group. All care groups.
Questions about Staffordshire County Council
How big is Staffordshire County Council?
Staffordshire County Council runs 3 care homes and 1 home care agency registered with CQC, with 30 care home beds.
How good are Staffordshire County Council's CQC ratings?
Of the services Staffordshire County Council runs that have a rating (3), 67% are Good or Outstanding: 0 Outstanding, 2 Good, 1 Requires improvement, 0 Inadequate. CQC rates each location on its own.
How recent are Staffordshire County Council's ratings?
0 of its rated services were rated in the last two years and 2 more than four years ago. An old rating may not reflect the service today, particularly after a change of manager. How old care ratings are across England.
Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.