Care provider
Suffolk Serenity Living Limited
Suffolk Serenity Living Limited is the registered operator of 6 care homes, spread over 2 regions of England. Of its 3 rated services, 67% are Good or Outstanding; the England figure for the same kinds of service is 83%.
- 6services in total
- 67%Good or Outstanding (of rated)
- 0at Outstanding
- 0rated in the last 2 years · 2 from 4+ years ago
What CQC found at Suffolk Serenity Living Limited's services
| Key question | Inadequate | Requires improvement | Good | Outstanding |
|---|---|---|---|---|
| Overall result | 0 | 1 | 2 | 0 |
| Safe | 0 | 1 | 2 | 0 |
| Effective | 0 | 1 | 2 | 0 |
| Caring | 0 | 0 | 3 | 0 |
| Responsive | 0 | 1 | 1 | 1 |
| Well-led | 0 | 1 | 2 | 0 |
Counts of services by their latest published CQC rating; on the register since July 2024; 208 beds across its care homes.
Suffolk Serenity Living Limited in detail
3 of its 6 services have no published CQC rating yet.
By region, Suffolk Serenity Living Limited's services are in East (5 care homes) and South East (1 care home).
Queensmead Residential Home (Polegate) is the most recent addition, registered in May 2026; The Limes 1 (Ely) has been registered the longest, since July 2024.
Against England as a whole, Suffolk Serenity Living Limited has 0% Outstanding (England 5%) and 33% below Good (England 17%). That is 1 of 3 rated services in the two lower ratings.
Its services sit in 4 council areas. The most are in Norfolk (2), Suffolk (2) and East Sussex (1).
Capacity: 208 beds over 6 homes, averaging 35, ranging from 19 at The Limes 1 to 49 at Burlingham House.
How each service compares locally
How each service's CQC rating compares with all services of the same type in its council area.
| Care service | Overall rating | Local authority | Area rated Good or better | More recent than |
|---|---|---|---|---|
| Burlingham House | Norfolk | 66% of 294 | 45% locally | |
| Feltwell Lodge | Norfolk | 66% of 294 | 61% locally | |
| Lark View | Not yet rated | Suffolk | 80% of 172 | – |
| Orwell Care Home | Not yet rated | Suffolk | 80% of 172 | – |
| Queensmead Residential Home | Not yet rated | East Sussex | 84% of 275 | – |
| The Limes 1 | Cambridgeshire | 93% of 125 | 20% locally |
Care homes run by Suffolk Serenity Living Limited
East (5)
| Care service | Where | CQC rating and date | Places |
|---|---|---|---|
| Burlingham House | Norwich, Norfolk | Rated Jul 2021Previous provider's rating | 49 |
| Feltwell Lodge | Thetford, Norfolk | Rated Jan 2023Previous provider's rating | 45 |
| Lark View | Bury St. Edmunds, Suffolk | Not yet rated | 36 |
| Orwell Care Home | Ipswich, Suffolk | Not yet rated | 38 |
| The Limes 1 | Ely, Cambridgeshire | Rated May 2018Previous provider's rating | 19 |
South East (1)
| Care service | Where | CQC rating and date | Places |
|---|---|---|---|
| Queensmead Residential Home | Polegate, East Sussex | Not yet rated | 21 |
Source: CQC register and ratings (Open Government Licence v3.0), updated Oct 2026. Ratings are for each service, not for the group. All care groups.
Suffolk Serenity Living Limited: common questions
How many care services does Suffolk Serenity Living Limited run?
CQC lists Suffolk Serenity Living Limited as running 6 care homes across 2 regions of England, with 208 care home beds.
What ratings do Suffolk Serenity Living Limited's services have?
Good or Outstanding: 67% of Suffolk Serenity Living Limited's 3 rated services. Breakdown: 0 Outstanding, 2 Good, 1 Requires improvement, 0 Inadequate. Always check the individual service.
Are Suffolk Serenity Living Limited's ratings up to date?
0 were rated within two years; 2 have ratings over four years old, which may predate changes in management. How old care ratings are across England.
Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.