Care home · Birmingham

Greenlands View

Rated Requires improvement by CQC Rating published 2 December 2023 Rating 2 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Greenlands View
Address
45 Kyles Way, Bartley Green, Birmingham, B32 4JW
Service
Residential care home
Beds
9 (registered with CQC)
Registered with CQC
April 2017 (9 years)
Registered manager
Emma Clare Watts
Company check
Active, trading since 2000 (25 years), accounts up to date (Companies House 04126127)
Last CQC check
2 Dec 2023
Typical fees Estimated
£1,170–£1,420 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-3279072355

Introducing Greenlands View

Greenlands View is a CQC-registered residential care home in Birmingham, run by Lifeways Community Care Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities.

At its most recent rating, CQC judged it Requires improvement overall (December 2023). Safe, Responsive and Well-led were rated Requires improvement. It is one of 12 CQC-registered care homes in and around Halesowen; 9 of those are rated Good or Outstanding.

History with CQC

Registered in April 2017, it has 9 years on the CQC register.

CQC has published 4 overall ratings for it (2018–2023), starting at Good; it has gone up 1 and down 2 times, and is now Requires improvement.

Reports on record: 4, with the most recent dated 2 December 2023.

Budgeting for this home

We estimate Greenlands View at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Birmingham Council may pay part of the cost after a free care needs assessment.

From the latest CQC inspection

  • The provider was working within the principles and values of Right support, right care, right culture.
  • Right Support: People's care and support was personalised.
  • People's needs were assessed, risks were identified, and steps taken to keep them safe and these systems were being embedded.
  • People were safeguarded from abuse and staff were knowledgeable about how to support people safely.

Inspected 16 October 2023; report published 2 December 2023; supporting 9 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

How CQC rated each area

  • SafeRequires improvement58 of 253 in Birmingham
  • EffectiveGood220 of 252 in Birmingham
  • CaringGood232 of 252 in Birmingham
  • ResponsiveRequires improvement19 of 252 in Birmingham
  • Well-ledRequires improvement88 of 252 in Birmingham

CQC key question ratings, published 2 December 2023. Under each rating: how many care homes in Birmingham share it.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Bartley Green Lodge Residential Care Home, under 0.5 miles away.

6 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Bartley Green ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (7 min), a shop (6 min), a park (3 min), a café (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Reading Greenlands View's CQC ratings

For Greenlands View, Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Birmingham, 58 of 253 rated care homes are Requires improvement for Safe (23%), while 19 of 252 rated care homes are Requires improvement for Responsive (8%), while 88 of 252 rated care homes are Requires improvement for Well-led (35%).

The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Needs it is registered to meet

Specialisms as registered with CQC.

Past CQC ratings

  1. Dec 2018 Good
  2. Aug 2022 Requires improvement
  3. Feb 2023 Inadequate
  4. Dec 2023 Requires improvement
  5. Today Rating 2 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Published inspection reports

Location and local area

Ward
Bartley Green
Parliamentary constituency
Birmingham Edgbaston
Integrated care board
NHS Birmingham and Solihull Integrated Care Board
Area classification
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Care homes in B32 (6)

Open the full map · Get directions · Map data: OpenStreetMap contributors

Nearby

  • Bus stop 100 m (1 min walk) · 10 stops within 600 m
  • GP surgery Bartley Green Medical Practice, 760 m (9 min walk)
  • Pharmacy 520 m (7 min walk)
  • Shop Londis, 480 m (6 min walk)
  • Park 230 m (3 min walk)
  • Café Alison's Big Munch, 540 m (7 min walk)
  • Place of worship St Michael and All Angels, 670 m (8 min walk)
  • Library Bartley Green Library, 1.0 km (13 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

The registered provider

Greenlands View is run by Lifeways Community Care Limited (company 04126127), incorporated in 2000, 16 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Lifeways Community Care Limited runs 33 CQC-registered services across 27 council areas; 27 of the 32 with a rating are Good or Outstanding (84%), against 85% for the same mix of services across England.

4 of its services are in Birmingham.

It trades under the Lifeways Community Care brand, which covers 86 services run by 19 registered providers.

Family reviews

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Greenlands View against its area

  • Rated Requires improvement. Across Birmingham, 77% of the 252 rated care homes are Good or Outstanding and 4 are Outstanding.
  • Its rating (December 2023) is more recent than 79% of care home ratings in Birmingham.
  • With 9 beds it is smaller than 57% of care homes in Birmingham, where the typical home has 16.
  • Registered with CQC in 2017: it has been registered longer than 36% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Birmingham lists 3.
  • Areas CQC rated below Good: Safe (25% of care homes in Birmingham are also rated below Good here); Responsive (8% of care homes in Birmingham are also rated below Good here); Well-led (36% of care homes in Birmingham are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Birmingham, CQC data for Oct 2026.

Closest alternatives

Guides for families

Other care homes near Halesowen with recent ratings

Questions about Greenlands View

When was Greenlands View last inspected?
Its current CQC rating dates from 2 December 2023, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Greenlands View registered for dementia care?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Greenlands View regulated by the Care Quality Commission?
Yes. Greenlands View is registered with the Care Quality Commission as a care home (location ID 1-3279072355) and was rated Requires improvement overall in December 2023.
Where is Greenlands View?
It is at 45 Kyles Way, Bartley Green, Birmingham, B32 4JW.
What services is Greenlands View registered for?
Its CQC registration covers residential homes. Ask Greenlands View how it would adapt if needs increase.
Is Greenlands View rated well for safety?
By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does Greenlands View charge?
We don't have published prices from Greenlands View yet. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Get the quote in writing, including any extra charges.
Which provider runs Greenlands View?
On CQC's register the provider is Lifeways Community Care Limited.
How big is Greenlands View?
CQC registers Greenlands View for 9 residents; ask about vacancies, room sizes and en-suite bathrooms.

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