Care home · Hull

St Clare House

Rated Requires improvement by CQC Rating published 15 July 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of St Clare House
Address
Bourne Street, Hull, HU2 8AE
Run by
Futurewise Properties Limited
Service
Residential care home
Beds
29 (registered with CQC)
Registered with CQC
December 2010 (15 years)
Registered manager
Nichola Ward
Company check
Active, trading since 2009 (17 years), accounts up to date (Companies House 06910911)
Last CQC check
15 Jul 2022
Typical fees Estimated
£1,140–£1,390 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-130779272

St Clare House at a glance

St Clare House is a CQC-registered residential care home in Hull, run by Futurewise Properties Limited. Its CQC registration covers older people, including people living with dementia, physical disabilities and mental health conditions.

At its most recent rating, CQC judged it Requires improvement overall (July 2022). Safe and Well-led were rated Requires improvement. It is one of 60 CQC-registered care homes in and around Kingston upon Hull; 41 of those are rated Good or Outstanding.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Raleigh Court, 0.8 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25).

13 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (5 min), a shop (5 min), a park (4 min), a café (5 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

From the latest CQC inspection

  • People gave very positive feedback about the service and the care and support staff provided.
  • However, there were inconsistencies in how risks were identified and managed.
  • People's care plans and risk assessments had not been reviewed and updated as their needs changed.
  • Whilst people's medicines were mostly managed safely, action was needed to ensure good practice guidance was consistently followed.

Inspected 3 May 2022; report published 15 July 2022. From the regulator's own summary (Open Government Licence). Read the full report.

Budgeting for this home

We estimate St Clare House at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

Kingston upon Hull, City of Council can help with costs for people with savings under £23,250, starting with a free assessment.

What the ratings tell you

For St Clare House, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Kingston upon Hull, City of, 24 of 72 rated care homes are Requires improvement for Safe (33%), while 22 of 72 rated care homes are Requires improvement for Well-led (31%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

History with CQC

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2016–2022), starting at Good and falling to Requires improvement.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

6 reports have been published for this location, most recently on 15 July 2022.

Past CQC ratings

  1. Jun 2016 Good
  2. Dec 2018 Good
  3. Jul 2022 Requires improvement
  4. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

Published inspection reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 2 December 2025 by Hull City. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "St Clare House"). Open Government Licence.

Where it is

Ward
Central
Parliamentary constituency
Kingston upon Hull North and Cottingham
NHS integrated care board
NHS Humber and North Yorkshire Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England

Bigger map · How to get there · © OpenStreetMap contributors

Close by

  • Bus stop 120 m (2 min walk) · 40 stops within 600 m
  • Railway station Hull Paragon Interchange, 1.0 km (13 min walk)
  • GP surgery Wilberforce Health Centre, 550 m (7 min walk)
  • Pharmacy Late Night Pharmacy, 370 m (5 min walk)
  • Shop Dubai Mini Market, 420 m (5 min walk)
  • Park Queen's Gardens, 340 m (4 min walk)
  • Café La Scala's, 380 m (5 min walk)
  • Place of worship St Charles Borromeo, 370 m (5 min walk)
  • Library Hull History Centre, 140 m (2 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Specialisms

Taken from its CQC registration.

Ownership and company checks

St Clare House is run by Futurewise Properties Limited (company 06910911), incorporated in 2009, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

CQC ratings, area by area

  • SafeRequires improvement24 of 72 in Kingston upon Hull, City of
  • EffectiveGood61 of 72 in Kingston upon Hull, City of
  • CaringGood69 of 72 in Kingston upon Hull, City of
  • ResponsiveGood60 of 72 in Kingston upon Hull, City of
  • Well-ledRequires improvement22 of 72 in Kingston upon Hull, City of

As rated by CQC, published 15 July 2022. Under each rating: how many care homes in Kingston upon Hull, City of share it.

Family reviews

Nobody has reviewed St Clare House here yet. Have you used it? A short, honest review helps the next family decide.

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Compared with other care homes locally

  • Rated Requires improvement. Across Kingston upon Hull, City of, 74% of the 72 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (July 2022) is more recent than 50% of care home ratings in Kingston upon Hull, City of.
  • With 29 beds it is larger than 59% of care homes in Kingston upon Hull, City of, where the typical home has 25.
  • Registered with CQC in 2010: it has been registered longer than 85% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Kingston upon Hull, City of lists 4.
  • Areas CQC rated below Good: Safe (31% of care homes in Kingston upon Hull, City of are also rated below Good here); Well-led (32% of care homes in Kingston upon Hull, City of are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Kingston upon Hull, City of as at Oct 2026.

Also nearby

Guides for families

Similar care homes near Kingston upon Hull, rated recently

What families ask about St Clare House

How much does St Clare House charge?
We don't have published prices from St Clare House yet. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). A written quote should spell out weekend, bank holiday and short-notice rates.
How did St Clare House score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How many residents can St Clare House take?
St Clare House is registered for up to 29 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs St Clare House?
Futurewise Properties Limited is the registered provider for St Clare House.
Is St Clare House registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is St Clare House's CQC rating?
The rating now shown was published on 15 July 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
What type of care does St Clare House provide?
St Clare House is registered for residential homes. Ask which of these it provides at the moment.
Where is St Clare House based?
It is at Bourne Street, Hull, HU2 8AE.
Is St Clare House registered with CQC?
It is. The CQC register records St Clare House as a care home, location ID 1-130779272 and was rated Requires improvement overall in July 2022.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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