Care home · Keighley
Sutton Hall and Lodge
Illustrative photo, not of Sutton Hall and Lodge- Address
- Cornmill Walk off Sutton Lane, Sutton-in-craven, Keighley, BD20 7EN
- Run by
- Highgate Care Services (2025) Ltd (5 services)
- Service
- Nursing home
- Beds
- 60 (registered with CQC)
- Registered with CQC
- February 2020 (6 years)
- Part of
- North Bay Group
- Registered manager
- Joshua Luke Riley-Knowles
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11505657)
- Last CQC check
- 29 Jul 2025
- Typical fees Estimated
- £1,400–£1,720 a week for nursing care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
CQC page for this service · CQC location ID 1-8262841720
Introducing Sutton Hall and Lodge
Registered with CQC as a nursing home, Sutton Hall and Lodge is based in Keighley, run by Highgate Care Services (2025) Ltd. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Requires improvement overall (July 2025). Safe, Effective and Well-led were rated Requires improvement. It is one of 9 CQC-registered care homes in and around Cross Hills; 6 of those are rated Good or Outstanding.
Key points from CQC's visit
- The provider could not evidence they were meeting the requirements of the Mental Capacity Act 2005 (MCA).
- Records relating to MCA and Deprivation of Liberty Safeguards (DoLS) were not complete or up to date.
- Risk assessments and care plans did not always effectively address those known risks.
- I have a nice room and my family can ring me or visit anytime.” People told us they felt safe and that they got the support they needed in a timely way.One person told us, “We get good support here.
Inspected 10 June 2022; report published 2 July 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Specialisms
As listed with the regulator.
Ownership and company checks
Sutton Hall and Lodge is run by Highgate Care Services (2025) Ltd (company 11505657), incorporated in 2018, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Highgate Care Services (2025) Ltd runs 5 CQC-registered services across 5 council areas; 2 of the 5 with a rating are Good or Outstanding (40%), against 83% for the same mix of services across England.
It trades under the North Bay Group brand, which covers 49 services run by 11 registered providers.
Earlier inspections
- Nov 2015
- Oct 2016
- Jun 2017
- Aug 2018
- Jul 2022
- Jul 2025
- Today Rating 1 year old
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 2 July 2022
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 February 2026 by North Yorkshire. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "Sutton Hall & Lodge Care Home"). Open Government Licence.
Where it is
- Ward
- Glusburn, Cross Hills & Sutton-in-Craven
- Council
- North Yorkshire Council · paying for care
- Parliamentary constituency
- Skipton and Ripon
- NHS area (integrated care board)
- NHS West Yorkshire Integrated Care Board
- ONS area type
- Urban, further from a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in BD20 (20)
Bigger map · How to get there · Map data: OpenStreetMap contributors
Close by
- Bus stop 500 m (6 min walk) · 7 stops within 600 m
- GP surgery Cross Hills Group Practice, 540 m (7 min walk)
- Pharmacy Sutton In Craven Pharmacy, 220 m (3 min walk)
- Shop Costcutter, 150 m (2 min walk)
- Park 410 m (5 min walk)
- Café Paceline Cycles Cafe, 830 m (10 min walk)
- Place of worship St Thomas, 420 m (5 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Track record
Sutton Hall and Lodge has been registered with CQC since February 2020, about 6 years.
CQC has published 6 overall ratings for it (2015–2025), starting at Good; it has gone up 1 and down 2 times, and is now Requires Improvement.
What the ratings tell you
Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across North Yorkshire, 34 of 189 rated care homes are Requires improvement for Safe (18%), while 12 of 189 rated care homes are Requires improvement for Effective (6%), while 36 of 189 rated care homes are Requires improvement for Well-led (19%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Choice nearby
There are 17 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Beech Grove, under 0.5 miles away.
5 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Glusburn, Cross Hills & Sutton-in-Craven ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (3 min), a shop (2 min), a park (5 min) and a bus stop (6 min), which matters for residents who can go out and for visiting family.
Costs to expect
We estimate Sutton Hall and Lodge at £1,400–£1,720 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £73k–£89k.
Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.
With savings below £23,250, North Yorkshire Council may contribute once it has carried out a free needs assessment.
CQC ratings, area by area
- Safe34 of 189 in North Yorkshire
- Effective12 of 189 in North Yorkshire
- Caring176 of 189 in North Yorkshire
- Responsive174 of 189 in North Yorkshire
- Well-led36 of 189 in North Yorkshire
Ratings from CQC's most recent report, published 29 July 2025. Under each rating: how many care homes in North Yorkshire share it.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Sutton Hall and Lodge against its area
- Rated Requires improvement. Across North Yorkshire, 86% of the 188 rated care homes are Good or Outstanding and 7 are Outstanding.
- Its rating (July 2025) is more recent than 82% of care home ratings in North Yorkshire.
- With 60 beds it is larger than 76% of care homes in North Yorkshire, where the typical home has 31.
- Registered with CQC in 2020: it has been registered longer than 24% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in North Yorkshire lists 3.
- Areas CQC rated below Good: Safe (19% of care homes in North Yorkshire are also rated below Good here); Effective (6% of care homes in North Yorkshire are also rated below Good here); Well-led (20% of care homes in North Yorkshire are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in North Yorkshire, CQC data for Oct 2026.
Nearest care homes
Guides for families
Other care homes near Cross Hills with recent ratings
- Croft House Care Home LimitedJan 2026
- Currergate Nursing HomeJan 2026
Sutton Hall and Lodge questions answered
- When did CQC last rate Sutton Hall and Lodge?
- 29 July 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
- Does Sutton Hall and Lodge support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- What kind of care can Sutton Hall and Lodge offer?
- CQC lists Sutton Hall and Lodge under: nursing homes. Check which of these it is actively providing now.
- Is Sutton Hall and Lodge registered with CQC?
- It is. The CQC register records Sutton Hall and Lodge as a care home, location ID 1-8262841720 and was rated Requires improvement overall in July 2025.
- Where is Sutton Hall and Lodge based?
- It is at Cornmill Walk off Sutton Lane, Sutton-in-craven, Keighley, BD20 7EN.
- How is Sutton Hall and Lodge rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Sutton Hall and Lodge's fees?
- Sutton Hall and Lodge has not published its fees with us. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). Get the quote in writing, including any extra charges.
- Who runs Sutton Hall and Lodge?
- The registered provider is Highgate Care Services (2025) Ltd, according to CQC.
- How big is Sutton Hall and Lodge?
- CQC registers Sutton Hall and Lodge for 60 residents; ask about vacancies, room sizes and en-suite bathrooms.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.