Care home · Oxted

Tandridge Heights

Rated Requires improvement by CQC Rating published 9 February 2026 Rated in the last 12 months
An older couple playing a stacking game at a table Illustrative photo, not of Tandridge Heights
Address
Memorial Close, Off Barnetts shaw, Oxted, RH8 0NH
Service
Nursing home
Beds
75 (registered with CQC)
Registered with CQC
February 2011 (15 years)
Part of
Barchester Healthcare
Registered manager
Rosanna Josephine O'Mara
Company check
Active, trading since 1993 (33 years), accounts up to date (Companies House 02849519)
Last CQC check
9 Feb 2026
Typical fees Estimated
£1,660–£2,030 a week for nursing care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Read the full CQC inspection report · CQC location ID 1-125862642

About this home

Tandridge Heights is a CQC-registered nursing home in Oxted, run by Barchester Healthcare Homes Limited. Its CQC registration covers adults of all ages, including people living with dementia.

At its most recent rating, CQC judged it Requires improvement overall (February 2026). Safe, Caring and Well-led were rated Requires improvement. It is one of 9 CQC-registered care homes in and around Oxted; 4 of those are rated Good or Outstanding.

Ownership and company checks

Tandridge Heights is run by Barchester Healthcare Homes Limited (company 02849519), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Barchester Healthcare Homes Limited runs 237 CQC-registered services across 81 council areas; 175 of the 198 with a rating are Good or Outstanding (88%), against 83% for the same mix of services across England.

14 of its services are in Surrey.

It trades under the Barchester Healthcare brand, which covers 237 services run by 1 registered provider.

From the latest CQC inspection

  • Assessment date: 7 January 2026 Tandridge Heights Care Home is a service which provides accommodation, nursing and personal care for up to 75 people, some of whom may be living with dementia, physical disabilities and some of whom who may have serious health conditions.
  • The inspection has resulted in 2 breaches of regulation in relation to safe care and the governance of the service.
  • The registered manager was not at the service during our inspection, instead an interim manager and regional director supported us with the visit.
  • People told us they found staff kind and caring and said they treated them with respect, although some reported having to wait for some time to receive their care.

Inspected 20 November 2020; report published 28 January 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.

Registered specialisms

Registration details from CQC.

What the ratings tell you

Area by area, Safe, Caring and Well-led are rated below Good; 2 other areas are Good.

Across Surrey, 53 of 341 rated care homes are Requires improvement for Safe (16%), while 17 of 341 rated care homes are Requires improvement for Caring (5%), while 71 of 341 rated care homes are Requires improvement for Well-led (21%).

The Safe, Caring and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Tandridge Heights over the years

Registered in February 2011, it has 15 years on the CQC register.

CQC has published 6 overall ratings for it (2015–2026), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Requires Improvement.

The CQC website holds 6 reports for it, the latest from 28 January 2021.

CQC ratings, area by area

  • SafeRequires improvement53 of 341 in Surrey
  • EffectiveGood302 of 341 in Surrey
  • CaringRequires improvement17 of 341 in Surrey
  • ResponsiveGood289 of 341 in Surrey
  • Well-ledRequires improvement71 of 341 in Surrey

Source: CQC, published 9 February 2026. Under each rating: how many care homes in Surrey share it.

Likely fees

We estimate Tandridge Heights at £1,660–£2,030 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £86k–£106k.

For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.

If savings are under the upper limit (£23,250 in England), Surrey Council may pay part of the cost after a free care needs assessment.

Past CQC ratings

  1. May 2015 Requires improvement
  2. Jun 2016 Good
  3. Oct 2018 Requires improvement
  4. Nov 2019 Good
  5. Jan 2021 Good
  6. Feb 2026 Requires Improvement
  7. Today Rated in the last 12 months

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Published inspection reports

The kitchen's hygiene score

3/5

The kitchen has a food hygiene rating of 3 (generally satisfactory), from an inspection on 21 October 2025 by Tandridge. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.

From the Food Standards Agency (listed as "Tandridge Heights Memorial Care Home"). Open Government Licence.

Where it is

Ward
Oxted North
Parliamentary constituency
East Surrey
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Setting
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in RH8 (8)

Open the full map · Plan a journey · OpenStreetMap (ODbL)

Close by

  • Bus stop 120 m (2 min walk) · 3 stops within 600 m
  • Railway station Oxted, 850 m (11 min walk)
  • GP surgery Oxted Health Centre, 1.1 km (14 min walk)
  • Pharmacy Boots, 960 m (12 min walk)
  • Shop Anbu's Expresss, 150 m (2 min walk)
  • Park Master Park, 810 m (10 min walk)
  • Café Cafe Papillon, 850 m (11 min walk)
  • Place of worship All Saints', 610 m (8 min walk)
  • Library Oxted Library, 1.1 km (13 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Around Oxted

There are 10 other care homes within 3 miles, 6 of them rated Good or Outstanding; the nearest is Ridgeway Manor Residential Care Home, 0.6 miles away.

6 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Oxted North ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a shop (2 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Family reviews

No family has reviewed Tandridge Heights on The Care Panel so far.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Review Tandridge Heights

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Tandridge Heights in local context

  • Rated Requires improvement. Across Surrey, 81% of the 338 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (February 2026) is more recent than 83% of care home ratings in Surrey.
  • With 75 beds it is larger than 86% of care homes in Surrey, where the typical home has 38.
  • Registered with CQC in 2011: it has been registered longer than 61% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Surrey lists 3.
  • Areas CQC rated below Good: Safe (17% of care homes in Surrey are also rated below Good here); Caring (5% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Surrey; CQC register, Oct 2026.

Closest alternatives

Guides for families

Similar care homes near Oxted, rated recently

Questions about Tandridge Heights

How is Tandridge Heights rated for safety and leadership?
CQC rates five key questions. For Tandridge Heights: Safe: Requires improvement; Effective: Good; Caring: Requires improvement; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Tandridge Heights cost?
No fee list from Tandridge Heights has reached us. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Which provider runs Tandridge Heights?
Tandridge Heights is run by Barchester Healthcare Homes Limited, the registered provider on the CQC register.
How big is Tandridge Heights?
CQC capacity for Tandridge Heights: 75 beds. Ask about current availability and room facilities.
When was Tandridge Heights last inspected?
The latest rating is dated 9 February 2026; ask whether there have been changes since.
Does Tandridge Heights support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is Tandridge Heights registered with CQC?
It is. The CQC register records Tandridge Heights as a care home, location ID 1-125862642 and was rated Requires improvement overall in February 2026.
Where is Tandridge Heights?
It is at Memorial Close, Off Barnetts shaw, Oxted, RH8 0NH.
What services is Tandridge Heights registered for?
Registration for Tandridge Heights covers: nursing homes. Check which of these it offers today.

Find more care homes nearby

In Surrey

Free download

Choosing a care home: the 40-point checklist

Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Ask about availability

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Oxted, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

Cookie settings