Care home · Herne Bay
The Hailey Residential Care Home
Illustrative photo, not of The Hailey Residential Care Home- Address
- 7-8 The Downs, Beacon Hill, Herne Bay, CT6 6AU
- Run by
- All About Care Limited (2 services)
- Service
- Residential care home
- Beds
- 40 (registered with CQC)
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Niall Clive Edwards
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04903182)
- Last CQC check
- 7 Jul 2023
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Accommodation for persons who require nursing or personal care
Full report at cqc.org.uk · CQC location ID 1-112074035
Introducing The Hailey Residential Care Home
The Hailey Residential Care Home is a CQC-registered residential care home in Herne Bay, run by All About Care Limited. Its CQC registration covers adults of all ages, including people living with mental health conditions.
At its most recent rating, CQC judged it Requires improvement overall (July 2023). Safe and Well-led were rated Requires improvement. It is one of 19 CQC-registered care homes in and around Herne Bay; 13 of those are rated Good or Outstanding.
Specialisms
From the CQC register; ask how each need is met in practice.
The registered provider
The Hailey Residential Care Home is run by All About Care Limited (company 04903182), incorporated in 2003, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
All About Care Limited runs 2 CQC-registered services; 0 of the 2 with a rating are Good or Outstanding (0%), against 83% for the same mix of services across England.
All 2 are in Kent, so it is a local operator rather than a national chain.
Likely fees
We estimate The Hailey Residential Care Home at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.
Around Herne Bay
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is St Brelades, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (3 of the nearest 25).
6 of the 22 nearest rated care homes have a more recent rating than this one.
It sits in Heron ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (5 min), a shop (3 min), a café (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Ratings for safety, care and leadership
- Safe92 of 465 in Kent
- Effective410 of 465 in Kent
- Caring416 of 465 in Kent
- Responsive404 of 465 in Kent
- Well-led110 of 465 in Kent
Ratings from CQC's most recent report, published 7 July 2023. Under each rating: how many care homes in Kent share it.
Reading The Hailey Residential Care Home's CQC ratings
For The Hailey Residential Care Home, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Kent, 92 of 465 rated care homes are Requires improvement for Safe (20%), while 110 of 465 rated care homes are Requires improvement for Well-led (24%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
What CQC's inspectors reported
- Risks to people's health, safety and welfare were not consistently managed.
- Risk assessments, to provide staff with guidance on how to minimise risks, were not completed in some cases.
- However, we identified an area for improvement around the recording of application of prescribed creams.
- Recruitment processes had not been consistently followed and we identified this as an area for improvement.
Inspected 25 May 2023; report published 7 July 2023; supporting 40 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The Hailey Residential Care Home over the years
Registered in November 2010, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and falling to Requires improvement.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 6 reports for it, the latest from 7 July 2023.
Ratings over time
- May 2016
- Dec 2018
- Jul 2023
- Today Rating 3 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
Published inspection reports
- CQC inspection report 7 July 2023
- CQC inspection report 4 December 2018
- CQC inspection report 7 May 2016
- Inspection report 31 October 2013
- Inspection report 1 March 2013
- Inspection report 8 November 2011
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 30 September 2026 by Canterbury City. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "The Hailey"). Open Government Licence.
The neighbourhood
- Ward
- Heron
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Herne Bay and Sandwich
- NHS integrated care board
- NHS Kent and Medway Integrated Care Board
- Area classification
- Urban, further from a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Care homes in CT6 (26)
See the wider area · How to get there · OpenStreetMap (ODbL)
Within walking distance
- Bus stop 160 m (2 min walk) · 16 stops within 600 m
- Railway station Herne Bay, 1.5 km (18 min walk)
- GP surgery William Street Surgery, 550 m (7 min walk)
- Pharmacy Boots, 380 m (5 min walk)
- Shop Kenwins, 200 m (3 min walk)
- Park Burton Down, 850 m (11 min walk)
- Café Salt and Light, 240 m (3 min walk)
- Place of worship Herne Bay United Church, 420 m (5 min walk)
- Library Herne Bay Library, 570 m (7 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Family reviews
Nobody has reviewed The Hailey Residential Care Home here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How The Hailey Residential Care Home compares
- Rated Requires improvement. Across Kent, 79% of the 464 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (July 2023) is more recent than 66% of care home ratings in Kent.
- With 40 beds it is larger than 67% of care homes in Kent, where the typical home has 25.
- Registered with CQC in 2010, it is one of the longest-registered care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Kent lists 3.
- Areas CQC rated below Good: Safe (22% of care homes in Kent are also rated below Good here); Well-led (26% of care homes in Kent are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in Kent, CQC data for Oct 2026.
Also nearby
Guides for families
Similar care homes near Herne Bay, rated recently
- The CumberlandApr 2025
- Strode Park HouseFeb 2026
Quick answers about The Hailey Residential Care Home
- Is The Hailey Residential Care Home regulated by the Care Quality Commission?
- It is. The CQC register records The Hailey Residential Care Home as a care home, location ID 1-112074035 and was rated Requires improvement overall in July 2023.
- Where is The Hailey Residential Care Home?
- It is at 7-8 The Downs, Beacon Hill, Herne Bay, CT6 6AU.
- What services is The Hailey Residential Care Home registered for?
- CQC lists The Hailey Residential Care Home under: residential homes. Check which of these it is actively providing now.
- When was The Hailey Residential Care Home last inspected?
- CQC published the current rating on 7 July 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Does The Hailey Residential Care Home support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Which provider runs The Hailey Residential Care Home?
- CQC lists All About Care Limited as the provider responsible for The Hailey Residential Care Home.
- How many residents can The Hailey Residential Care Home take?
- CQC registers The Hailey Residential Care Home for 40 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How is The Hailey Residential Care Home rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What are The Hailey Residential Care Home's fees?
- We don't have published prices from The Hailey Residential Care Home yet. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Find more care homes nearby
In Kent
Free download
Free printable: 40 things to check in a care home
Covers CQC checks, staff, daily routine, rooms, fees and contracts, with columns for three homes.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.