Care home · Driffield

The Limes

Rated Requires improvement by CQC Rating published 12 November 2022 Rating 3 years old
Residents relaxing in a care home sitting room Illustrative photo, not of The Limes
Address
Scarborough Road, Driffield, YO25 5DT
Run by
Highgate Care Services Ltd (10 services)
Service
Residential care home
Beds
97 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Kelly Marie Hart
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06135985)
Last CQC check
12 Nov 2022
Typical fees Estimated
£1,140–£1,390 a week for residential care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-119989170

About this home

The Limes in Driffield is registered with the Care Quality Commission as a residential care home, run by Highgate Care Services Ltd. The service is registered to support older people and lists dementia among its specialisms.

CQC rated it Requires improvement overall (November 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 8 CQC-registered care homes in and around Driffield; 2 of those are rated Good or Outstanding.

The company behind The Limes

The Limes is run by Highgate Care Services Ltd (company 06135985), incorporated in 2007, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities.

Highgate Care Services Ltd runs 10 CQC-registered services across 4 council areas; 6 of the 10 with a rating are Good or Outstanding (60%), against 84% for the same mix of services across England.

6 of its services are in East Riding of Yorkshire.

It trades under the North Bay Group brand, which covers 49 services run by 11 registered providers.

Ratings for safety, care and leadership

  • SafeRequires improvement27 of 134 in East Riding of Yorkshire
  • EffectiveRequires improvement15 of 134 in East Riding of Yorkshire
  • CaringGood115 of 134 in East Riding of Yorkshire
  • ResponsiveGood113 of 134 in East Riding of Yorkshire
  • Well-ledRequires improvement39 of 134 in East Riding of Yorkshire

Ratings from CQC's most recent report, published 12 November 2022. Under each rating: how many care homes in East Riding of Yorkshire share it.

Needs it is registered to meet

As listed with the regulator.

The ratings in context

For The Limes, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across East Riding of Yorkshire, 27 of 134 rated care homes are Requires improvement for Safe (20%), while 15 of 134 rated care homes are Requires improvement for Effective (11%), while 39 of 134 rated care homes are Requires improvement for Well-led (29%).

If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.

Around Driffield

There are 7 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Driffield Manor Care Home, under 0.5 miles away.

Every one of the 7 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Driffield and Rural ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

Likely fees

We estimate The Limes at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.

Ask what notice is given before a fee increase and what triggers one.

People with savings under £23,250 may get help from East Riding of Yorkshire Council after a needs and financial assessment.

The Limes over the years

The Limes has been registered with CQC since January 2011, about 15 years.

CQC has published 7 overall ratings for it (2015–2022), starting at Good; it has gone up 0 and down 0 times, and is now Requires improvement.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Reports on record: 6, with the most recent dated 12 November 2022.

What CQC's inspectors reported

  • People were not always receiving a service that provided them with safe, effective, well led care.
  • We received mixed feedback from people about their experiences at the service.
  • Some people's experiences were positive, however other people did not experience this same level of care or support.
  • Risks to the health and safety of people were not consistently monitored and mitigated.

Inspected 28 September 2022; report published 12 November 2022. From the regulator's own summary (Open Government Licence). Read the full report.

Rating history

  1. Feb 2015 Good
  2. Aug 2015 Inspected but not rated
  3. Jan 2016 Good
  4. Jan 2017 Good
  5. Dec 2017 Good
  6. Feb 2021 Inspected but not rated
  7. Nov 2022 Requires improvement
  8. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Council food inspection

3/5

The kitchen has a food hygiene rating of 3 (generally satisfactory), from an inspection on 10 October 2025 by East Riding of Yorkshire. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "The Limes Residential Care Home"). Open Government Licence.

The neighbourhood

Ward
Driffield and Rural
Parliamentary constituency
Bridlington and The Wolds
NHS integrated care board
NHS Humber and North Yorkshire Integrated Care Board
Area classification
Urban: further from a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in YO25 (12)

Bigger map · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

Family reviews

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The Limes: common questions

When was The Limes last inspected?
12 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Is The Limes registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is The Limes registered with CQC?
Yes: CQC lists it as a care home under location ID 1-119989170 and was rated Requires improvement overall in November 2022.
What is The Limes's address?
It is at Scarborough Road, Driffield, YO25 5DT.
What kind of care can The Limes offer?
Registration for The Limes covers: residential homes. Check which of these it offers today.
Is The Limes rated well for safety?
CQC rates five key questions. For The Limes: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from The Limes cost?
The Limes hasn't shared a price list with us. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). Request a written quote and check what is charged on top.
Which provider runs The Limes?
Highgate Care Services Ltd is the registered provider for The Limes.
How many residents can The Limes take?
CQC capacity for The Limes: 97 beds. Ask about current availability and room facilities.

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In East Riding of Yorkshire

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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