Care home · St Neots
The Marbrook Centre
Illustrative photo, not of The Marbrook Centre- Address
- Phoenix Park, Eaton Socon, St Neots, PE19 8EP
- Run by
- Marbrook Limited
- Service
- Nursing home
- Beds
- 82 (registered with CQC)
- Registered with CQC
- March 2016 (10 years)
- Registered manager
- Tracy Haddock
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06504458)
- Last CQC check
- 22 Jan 2026
- Typical fees Estimated
- £1,520–£1,850 a week for nursing care (dementia). Estimated from prices published locally; not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
Read the full CQC inspection report · CQC location ID 1-2476083865
About The Marbrook Centre
The Marbrook Centre in St Neots is registered with the Care Quality Commission as a nursing home, run by Marbrook Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Requires improvement overall (January 2026). Safe and Well-led were rated Requires improvement. It is one of 15 CQC-registered care homes in and around St Neots; 13 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe13 of 70 in Bedford
- Effective56 of 70 in Bedford
- Caring56 of 70 in Bedford
- Responsive56 of 70 in Bedford
- Well-led21 of 70 in Bedford
As rated by CQC, published 22 January 2026. Under each rating: how many care homes in Bedford share it.
The registered provider
The Marbrook Centre is run by Marbrook Limited (company 06504458), incorporated in 2008, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
From the latest CQC inspection
- Systems were not effective in identifying safeguarding incidents on one floor of the service which specialised in supporting people living with dementia.
- As a result,incidents were not being investigated to help safeguard people from abuse and promote learning to stop incidents from happening again.
- As a result of these issues some aspects of people’s care and the culture of the service were not always person-centred.
- People were not always being supported to have good experiences as incidents were not always being investigated to help safeguard people from abuse and promote learning to stop incidents from happening again.
Inspected 24 December 2020; report published 20 January 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Costs to expect
We estimate The Marbrook Centre at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.
For residents assessed as needing nursing, a weekly NHS contribution goes straight to the home towards the fee, whoever pays the rest.
With savings below £23,250, Bedford Council may contribute once it has carried out a free needs assessment.
Choice nearby
There are 12 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Nelson Lodge, 0.5 miles away.
It is registered for needs that fewer services nearby cover: dementia (7 of the nearest 22); mental health conditions (6 of the nearest 22); sight or hearing loss (3 of the nearest 22).
Its rating is more recent than any of the 21 nearest rated care homes.
It sits in Wyboston ward, classed by ONS as smaller rural (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
How its rating has changed
- Mar 2017
- Jun 2018
- Jan 2021
- Jan 2026
- Today Rated in the last 12 months
CQC rating timeline for this address. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 20 January 2021
- CQC inspection report 23 June 2018
- CQC inspection report 24 March 2017
Food hygiene
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 12 June 2025 by Bedford. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Marbrook residential care"). Open Government Licence.
The neighbourhood
- Ward
- Wyboston
- Council
- Bedford Borough Council · paying for care
- Parliamentary constituency
- North Bedfordshire
- Integrated care board
- NHS Central East Integrated Care Board
- Urban or rural
- Smaller rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in PE19 (14)
Larger map · Directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Needs it is registered to meet
Registration details from CQC.
Reading The Marbrook Centre's CQC ratings
For The Marbrook Centre, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Bedford, 13 of 70 rated care homes are Requires improvement for Safe (19%), while 21 of 70 rated care homes are Requires improvement for Well-led (30%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Track record
The Marbrook Centre has been registered with CQC since March 2016, about 10 years.
CQC has published 4 overall ratings for it (2017–2026), starting at Requires improvement and improving to Requires Improvement.
There are 3 CQC reports on file for this address; the newest is from 20 January 2021.
Family reviews
Nobody has reviewed The Marbrook Centre here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How The Marbrook Centre compares
- Rated Requires improvement. Across Bedford, 77% of the 70 rated care homes are Good or Outstanding and 5 are Outstanding.
- Its rating (January 2026) is more recent than 81% of care home ratings in Bedford.
- With 82 beds it is larger than 97% of care homes in Bedford, where the typical home has 16.
- Registered with CQC in 2016: it has been registered longer than 40% of care homes in the area.
- It lists 7 specialisms with CQC; the typical care home in Bedford lists 4.
- Areas CQC rated below Good: Safe (24% of care homes in Bedford are also rated below Good here); Well-led (31% of care homes in Bedford are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered care home in Bedford, CQC data for Oct 2026.
Other care homes close by
Guides for families
Similar care homes near St Neots, rated recently
- Pathway HouseJul 2025
What families ask about The Marbrook Centre
- How did The Marbrook Centre score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- What are The Marbrook Centre's fees?
- The Marbrook Centre hasn't shared a price list with us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who is the registered provider for The Marbrook Centre?
- Marbrook Limited is the registered provider for The Marbrook Centre.
- How many residents can The Marbrook Centre take?
- The Marbrook Centre has 82 registered places. Ask how many are free now and which rooms have en-suites.
- When was The Marbrook Centre last inspected?
- 22 January 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Does The Marbrook Centre support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- What services is The Marbrook Centre registered for?
- Registration for The Marbrook Centre covers: nursing homes. Check which of these it offers today.
- Is The Marbrook Centre registered with CQC?
- Registered, yes: location 1-2476083865 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in January 2026.
- Where is The Marbrook Centre?
- It is at Phoenix Park, Eaton Socon, St Neots, PE19 8EP.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.