Care home · Liverpool
Townsend Hub
Illustrative photo, not of Townsend Hub- Address
- 106 Townsend Lane, Anfield, Liverpool, L6 0BB
- Run by
- Liverpool City Council (6 services)
- Service
- Residential care home
- Beds
- 35 (registered with CQC)
- Registered with CQC
- May 2019 (7 years)
- Registered manager
- Terence Michael Melia
- Last CQC check
- 6 Jan 2026
- Typical fees Estimated
- £1,080–£1,330 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
Open CQC's full report · CQC location ID 1-6820640234
About this home
Townsend Hub is a CQC-registered residential care home in Liverpool, run by Liverpool City Council. Its CQC registration covers adults of all ages, including people living with physical disabilities.
At its most recent rating, CQC judged it Requires improvement overall (January 2026). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 50 CQC-registered care homes in and around Liverpool; 29 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Breckside Park Residential Home, under 0.5 miles away.
5 of the 20 nearest rated care homes have a more recent rating than this one.
It sits in Tuebrook Breckside Park ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (7 min), a shop (6 min), a park (9 min), a café (6 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Who it can help
As listed with the regulator.
Budgeting for this home
We estimate Townsend Hub at £1,080–£1,330 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£69k.
Ask what notice is given before a fee increase and what triggers one.
With savings below £23,250, Liverpool Council may contribute once it has carried out a free needs assessment.
History with CQC
Registered in May 2019, it has 7 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and falling to Requires Improvement.
The registered provider
Liverpool City Council runs 7 CQC-registered services; 1 of the 6 with a rating are Good or Outstanding (17%), against 84% for the same mix of services across England.
All 7 are in Liverpool, so it is a local operator rather than a national chain.
Earlier inspections
- Dec 2016
- Jan 2022
- Jan 2026
- Today Rated in the last 12 months
CQC rating timeline for this address. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 27 January 2022
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 23 August 2023 by Liverpool. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Townsend Hub"). Open Government Licence.
Finding it
- Ward
- Tuebrook Breckside Park
- Council
- Liverpool City Council · paying for care
- Parliamentary constituency
- Liverpool West Derby
- NHS integrated care board
- NHS Cheshire and Merseyside Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Care homes in L6 (10)
See the wider area · Directions · © OpenStreetMap contributors
Close by
- Bus stop 60 m (1 min walk) · 15 stops within 600 m
- GP surgery Priory medical centre, 690 m (9 min walk)
- Pharmacy Priory Road Pharmacy, 520 m (7 min walk)
- Shop Robinhood Express, 470 m (6 min walk)
- Park 700 m (9 min walk)
- Café La Casa Sienna, 520 m (6 min walk)
- Place of worship St Columba's Church, 550 m (7 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Reading Townsend Hub's CQC ratings
For Townsend Hub, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Liverpool, 28 of 77 rated care homes are Requires improvement for Safe (36%), while 7 of 77 rated care homes are Requires improvement for Effective (9%), while 7 of 77 rated care homes are Requires improvement for Responsive (9%), while 20 of 77 rated care homes are Requires improvement for Well-led (26%).
The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
What CQC's inspectors reported
- People told us staff were kind and supportive, and we observed caring interactions that promoted dignity and respect.
- Staff worked well together and collaborated with external professionals to achieve good outcomes.
- People felt safe during transitions and were supported to maintain independence and plan for their future.
- They described staff as kind, supportive, and approachable, and said they were treated with dignity and respect.
Inspected 3 December 2021; report published 27 January 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Ratings for safety, care and leadership
- Safe28 of 77 in Liverpool
- Effective7 of 77 in Liverpool
- Caring62 of 77 in Liverpool
- Responsive7 of 77 in Liverpool
- Well-led20 of 77 in Liverpool
As rated by CQC, published 6 January 2026. Under each rating: how many care homes in Liverpool share it.
Family reviews
There are no reviews of Townsend Hub yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other care homes locally
- Rated Requires improvement. Across Liverpool, 68% of the 77 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (January 2026) is more recent than 79% of care home ratings in Liverpool.
- With 35 beds it is larger than 49% of care homes in Liverpool, where the typical home has 35.
- Registered with CQC in 2019: it has been registered longer than 36% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Liverpool lists 3.
- Areas CQC rated below Good: Safe (43% of care homes in Liverpool are also rated below Good here); Effective (13% of care homes in Liverpool are also rated below Good here); Responsive (10% of care homes in Liverpool are also rated below Good here); Well-led (36% of care homes in Liverpool are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other care homes in Liverpool; CQC register, Oct 2026.
Other care homes close by
Guides for families
Liverpool: care homes inspected recently
- Church ViewApr 2026
- Minshull HouseMay 2026
- Lotus Care Marmaduke StreetNov 2024
Frequently asked about Townsend Hub
- When did CQC last rate Townsend Hub?
- 6 January 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Can Townsend Hub care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- What services is Townsend Hub registered for?
- Its CQC registration covers residential homes. Ask Townsend Hub how it would adapt if needs increase.
- Is Townsend Hub regulated by the Care Quality Commission?
- Registered, yes: location 1-6820640234 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in January 2026.
- Where is Townsend Hub based?
- It is at 106 Townsend Lane, Anfield, Liverpool, L6 0BB.
- How did Townsend Hub score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What are Townsend Hub's fees?
- Townsend Hub has not published its fees with us. Residential care home typically costs £1,100 a week (average 2026 self-funder fees in North West). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for Townsend Hub?
- CQC lists Liverpool City Council as the provider responsible for Townsend Hub.
- How big is Townsend Hub?
- Townsend Hub can take up to 35 residents. Ask what is free now and about en-suite rooms.
Find more care homes nearby
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.