Council help with care

Care and support from the council in Hackney

In Hackney, council support begins with an assessment from London Borough of Hackney: free, open to anyone who appears to need it, however much you have saved. Main number: 020 8356 6262.

Verified with the council's site, 15 October 2026.

1. Get assessed

Which daily tasks are hard, and do they meet the national threshold? That is the question the assessment answers. It is free, a statutory right, and carries no obligation to take council services.

Ask London Borough of Hackney for an assessment; alternatively, 020 8356 6262.

Support can be requested online via the council's 'Request adult social care support' form linked from the Apply for adult social care support page.

2. What you pay towards care

Next, finances, if needs qualify. Staying at home? Then the property they live in is ignored. Moving into residential care? Property normally counts unless a partner or some qualifying relatives continue to live there, from week 13 of a permanent stay. Capital over £23,250 means the person usually pays the full cost, under £14,250 savings are ignored, and in between tariff income is used.

London Borough of Hackney: paying for care.

Get matched to rated care in Hackney

Two quick questions and a postcode. You see which rated services near you fit, then choose who may contact you.

Care at home, or a care home?

No sign-up. You see your matches before giving any contact details.

What kind of care at home?

When is it needed?
Where is care needed?

The home address of the person who needs care, or where you would like the care home to be. Not where you are now.

How will care be paid for? (optional, helps providers quote)

Add who it's for or a note (optional)

Who needs care?

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

What care could cost in Hackney

Here are local price ranges. The calculator below uses them to split the cost between the person and the council; swap in a real quote if you have one.

Type of careTypical cost
Visiting care£30–£40 an hour
Sleeping night£190–£230
Waking night£240–£320
Live-in care£1,300–£1,800 a week
Residential care home£1,456 a week
Nursing home£1,680 a week

Typical 2026 prices in London · Average 2026 self-funder fees in London · Which?, self-funder fees (Lottie data, January 2026).

What kind of care?

This calculator follows the 2026/27 English charging rules (GOV.UK charging circular): £23,250 upper limit, £14,250 lower limit, tariff income of £1 a week per £250, a £241.45 weekly minimum income guarantee for a single pensioner, and a £31.80 weekly personal expenses allowance. It gives an estimate only; the council's assessment is what counts, and some councils charge less.

3. Choose your own care with direct payments

If the council funds some or all of the care, you can ask for the money as a direct payment and arrange care yourself, including with an agency you choose.

London Borough of Hackney: direct payments.

Help for carers

Looking after someone? You can be assessed separately, free.

London Borough of Hackney: support for carers. Local carers' support: City & Hackney Carers Centre.

Useful from the council

Care in Hackney: the local figures

2 home care agencies and 0 care homes in Hackney registered with CQC in the last 12 months. Home care in Hackney: 39 agencies on the CQC register, 27 of them rated, and 89% of those rated Good or Outstanding, much the same as England (88%).

Outstanding: 0. Requires improvement or Inadequate: 2, or 17% of rated care homes in Hackney, compared with 17% nationally. Of Hackney's 12 care homes, 12 have a CQC rating; 83% of those are Good or Outstanding, against 83% for England. 3 of them (25%) are registered as nursing homes.

How recent are the ratings? For care homes in Hackney, the median age is 66 months, compared with 47 nationally; 8% are under two years old. By CQC registrations, Yad Voezer Limited is the biggest operator in Hackney (3 services: 2 care homes and 1 home care agency). After that comes Agudas Israel Housing Association Limited, with 2.

In Hackney, CQC has published 3 ratings in the past 12 months, and 1 moved to a lower rating; the newest is from 26 June 2026.

Figures: CQC register, Oct 2026.

Hackney: guides and lists

Hackney is in London. Home care across London · Care homes across London · Top rated in London

Free download

Choosing a care home: the 40-point checklist

Covers CQC checks, staff, daily routine, rooms, fees and contracts, with columns for three homes.

Towns in Hackney

Questions about care in Hackney

How many care homes are there in Hackney?

There are 12 care homes registered with CQC in Hackney, with 271 beds in total (CQC register, Oct 2026). 83% of those with a published rating are Good or Outstanding. Best rated care homes in Hackney.

How many home care agencies are there in Hackney?

39 home care agencies registered with CQC are based in Hackney (Oct 2026). 89% of those rated are Good or Outstanding. Agencies based nearby may also cover the area.

How good are care homes in Hackney?

83% of rated care homes in Hackney are Good or Outstanding, about the same as the England figure of 82.6%. 0 are rated Outstanding and 2 Requires improvement or Inadequate. See how other areas compare.

How much does a care home cost in Hackney?

A care home in Hackney costs a typical £1,620 a week for someone paying for themselves: about £1,620 for residential care and £1,870 for nursing care. These typical prices are modelled in our Care Fees and Quality Index (Q4 2026); ask homes for actual quotes. Work out what you would pay.

How much does home care cost per hour in Hackney?

Home care in Hackney costs a typical £37.50 an hour for someone paying privately (Q4 2026). Evenings, weekends and bank holidays usually cost more, and many agencies have a minimum visit length.

Which care homes in Hackney are rated Outstanding?

No care homes in Hackney are currently rated Outstanding. 10 are rated Good. See the best rated.

How many care homes in Hackney offer nursing or dementia care?

3 care homes in Hackney are registered to provide nursing care and 3 list dementia as a specialism. Plenty of homes are registered for both. Nursing homes in Hackney.

Is it hard to find a care home bed in Hackney?

Hackney has 11.4 care home beds for every 1,000 people aged 65 and over, against 43.0 across England, which ranks 151 of 151 council areas. Where beds are scarce, vacancies are too, so it pays to start the search early. Care Access Gap.

How old are care home ratings in Hackney?

58.3% of rated care homes in Hackney were last rated more than four years ago, and the typical rating is 66 months old. An older rating may not reflect today, so ask about recent changes.

How do I ask London Borough of Hackney for a care needs assessment?

Contact London Borough of Hackney adult social care on 020 8356 6262. Anyone who appears to need care can have one free of charge, regardless of savings: it is a right under the Care Act 2014. Online assessment request.

Which care groups run the most care homes in Hackney?

The largest providers in Hackney are Look Ahead Care and Support Limited (2), Caulfield & Gopalla Partnership (2) and Yad Voezer Limited (2). Each home is rated separately by CQC.

Self-funding or adding a top-up? We can forward your request to as many as three providers nearby that work with us. You choose which, and nobody else sees your details.

Find available care

Sources

Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.