Help from your council
Care and support from the council in Newcastle upon Tyne
Every adult in Newcastle upon Tyne who looks as though they need care can ask Newcastle City Council to assess them. Money makes no difference to that right. Main number: 0191 278 7878.
Checked against Newcastle City Council's website on 15 October 2026.
1. Request an assessment
The Care Act 2014 gives this right to anyone who appears to need care and support, at no cost. An assessor works through daily tasks and compares any difficulties with national eligibility rules. Nothing obliges you to accept services afterwards.
Request an assessment from Newcastle City Council, or phone 0191 278 7878.
Callers should ask for Adult Social CarePoint, and Newcastle Carers is commissioned by the council and NHS to support carers.
2. Work out your contribution
Eligible people then have their finances checked. The national limits: above £23,250 the person generally pays for all of it; under £14,250, savings are not counted at all; between the two, a notional "tariff income" is added. With help at home, the value of the person's home is not counted; in residential care, property usually counts unless it is still home to a partner or to certain relatives, but is ignored for the first 12 weeks of a permanent stay.
Estimate care costs in Newcastle upon Tyne
Use local prices to estimate the person's share and the council's. Figures start at regional typical rates and can be changed to match any quote.
| Kind of care | Typical price |
|---|---|
| Visiting care | around £32–£34 an hour |
| Live-in care | around £1,540–£1,610 a week |
| Residential care home | £1,095 a week |
| Nursing home | £1,160 a week |
Typical 2026 prices across England · Average 2026 self-funder fees in North East · Lottie Care Index, Q3 2026 · Which?, self-funder fees (Lottie data, January 2026).
Rules applied (2026/27, England): savings above £23,250 usually mean paying in full; below £14,250 they are ignored; in between, every £250 adds £1 a week of assumed income. Allowances: minimum income guarantee £241.45 a week (single, pension age) and personal expenses allowance £31.80 a week. Official source: GOV.UK charging circular. Your council does the real calculation and may be more generous.
3. Direct payments
Council funding, whether partial or full, can be paid to you so that you organise support yourself, with the agency of your choice.
Support for family carers
Carers are entitled to their own free carer's assessment, separate from the person they look after.
Newcastle City Council: support for carers. Local carers' support: Newcastle Carers.
More from the council
- Local care and support directory: InformationNOW
Newcastle upon Tyne in numbers
Ratings for care homes in Newcastle upon Tyne are a median 40 months old, compared with 47 nationally, and 38% were given in the last two years. There are 74 care homes in Newcastle upon Tyne, and 91% of the 64 with a rating are Good or Outstanding (above England's 83%). Nursing homes make up 41 of the total, or 55%.
England-wide, 88% of rated home care agencies are Good or Outstanding; in Newcastle upon Tyne it is 98%, from 40 rated agencies among the 49 registered. Newcastle upon Tyne has 6 Outstanding care homes; 9% of its rated care homes (6) sit below Good; England: 17%.
3 home care agencies and 4 care homes in Newcastle upon Tyne registered with CQC in the last 12 months. 10 of 69 care homes in Newcastle upon Tyne are rated Requires improvement or Inadequate for Well-led, the weakest of CQC's five areas locally. The strongest area is Caring, where 7 of 69 care homes are Outstanding.
In Newcastle upon Tyne, CQC has published 20 ratings in the past 12 months (2 moved to a higher rating, 2 went down, 3 were first ratings); the newest is from 9 September 2026. By CQC registrations, Akari Care Limited is the biggest operator in Newcastle upon Tyne (6 services: 6 care homes). The second largest is Nestlings Care Ltd (5 services).
Figures: CQC register, Oct 2026.
Newcastle upon Tyne: guides and lists
- What care costs in Newcastle upon Tyne
- Who pays for care in Newcastle upon Tyne
- Asking for a needs assessment in Newcastle upon Tyne
- Dementia care in Newcastle upon Tyne
- Learning disability care in Newcastle upon Tyne
- Mental health care in Newcastle upon Tyne
- Physical disability care in Newcastle upon Tyne
- Sight and hearing loss care in Newcastle upon Tyne
- Newcastle upon Tyne: best rated care homes
- Highest rated home care agencies in Newcastle upon Tyne
- Newcastle upon Tyne nursing homes compared
Newcastle upon Tyne sits within Newcastle upon Tyne. Home care across Newcastle upon Tyne · Care homes across Newcastle upon Tyne · Top rated in Newcastle upon Tyne
Free download
Free printable: 40 things to check in a care home
Covers CQC checks, staff, daily routine, rooms, fees and contracts, with columns for three homes.
Care by town in Newcastle upon Tyne
Newcastle upon Tyne
Throckley
Care in Newcastle upon Tyne: common questions
How many care homes are there in Newcastle upon Tyne?
There are 74 care homes registered with CQC in Newcastle upon Tyne, with 2,632 beds in total (CQC register, Oct 2026). 91% of those with a published rating are Good or Outstanding. Best rated care homes in Newcastle upon Tyne.
How many home care agencies are there in Newcastle upon Tyne?
49 home care agencies registered with CQC are based in Newcastle upon Tyne (Oct 2026). 98% of those rated are Good or Outstanding. Agencies based nearby may also cover the area.
How good are care homes in Newcastle upon Tyne?
91% of rated care homes in Newcastle upon Tyne are Good or Outstanding, above the England figure of 82.6%. 6 are rated Outstanding and 6 Requires improvement or Inadequate. How every council area compares.
How much does a care home cost in Newcastle upon Tyne?
A care home in Newcastle upon Tyne costs a typical £1,310 a week for someone paying for themselves: about £1,190 for residential care and £1,370 for nursing care. These are modelled typical prices from our Care Fees and Quality Index (Q4 2026), not quotes. See what you might pay.
How much does home care cost per hour in Newcastle upon Tyne?
Home care in Newcastle upon Tyne costs a typical £33.50 an hour for someone paying privately (Q4 2026). Out-of-hours and bank holiday visits normally cost extra; many agencies also set a minimum visit time.
Which care homes in Newcastle upon Tyne are rated Outstanding?
Tyne Grange, Melton House, Brunswick House, Brooke House, The Manor House Gosforth and Ashleigh are rated Outstanding by CQC.
How many care homes in Newcastle upon Tyne offer nursing or dementia care?
41 care homes in Newcastle upon Tyne are registered to provide nursing care and 39 list dementia as a specialism. Some homes do both. Nursing homes in Newcastle upon Tyne.
Is it hard to find a care home bed in Newcastle upon Tyne?
Newcastle upon Tyne has 54.2 care home beds for every 1,000 people aged 65 and over, against 43.0 across England, which ranks 10 of 151 council areas. With fewer beds per older resident, expect less choice and start early. Care Access Gap.
How old are care home ratings in Newcastle upon Tyne?
42.2% of rated care homes in Newcastle upon Tyne were last rated more than four years ago, and the typical rating is 40 months old. Always look at when a home was rated and ask about changes since.
How do I ask Newcastle City Council for a care needs assessment?
Contact Newcastle City Council adult social care on 0191 278 7878. The Care Act 2014 gives a free assessment to anyone who seems to need care, whatever their money. Request an assessment online.
Which care groups run the most care homes in Newcastle upon Tyne?
The largest providers in Newcastle upon Tyne are Akari Care Limited (6), Nestlings Care Ltd (5) and Malhotra Care Homes Limited (4). Ratings apply home by home, not to the group.
Paying for care in Newcastle upon Tyne? One short form reaches up to three providers that handle enquiries through The Care Panel. Your details go only where you say.
Ask about availabilityWhere this comes from
Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.