Home care agency · Leicester

Barclay Services

Not yet rated by CQC
A support worker reading with an older man Illustrative photo, not of Barclay Services
Address
Chartwell Resource Centre, Gedding Road, Leicester, LE5 5DU
Service
Home care agency, Supported living
Registered with CQC
November 2015 (10 years)
Registered manager
Nikesh Champaneri
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08554461)
Last CQC check
4 Aug 2025
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care

Full report at cqc.org.uk · CQC location ID 1-2273377014

The service in brief

Barclay Services in Leicester is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Chartwell Care Services Limited. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 259 CQC-registered home care agencies that have an office within 7 miles of Leicester; 98 of those are rated Good or Outstanding.

Budgeting for this agency

We estimate visits from Barclay Services at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

With savings below £23,250, Leicester Council may contribute once it has carried out a free needs assessment.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Elevate services, under 0.5 miles away.

It sits in Spinney Hills ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

Safe, effective, caring, responsive, well-led

  • SafeNot Rated
  • EffectiveNot Rated
  • CaringNot Rated
  • ResponsiveNot Rated
  • Well-ledNot Rated

From CQC's latest report.

Ownership and company checks

Barclay Services is run by Chartwell Care Services Limited (company 08554461), incorporated in 2013, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Chartwell Care Services Limited runs 6 CQC-registered services across 4 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 83% for the same mix of services across England.

3 of its services are in Leicester.

History with CQC

CQC registration dates from November 2015, so the service has been operating for around 10 years under its current registration.

CQC has published 4 overall ratings for it (2017–2024), starting at Good and falling to Requires Improvement.

There are 3 CQC reports on file for this address; the newest is from 25 November 2021.

Ratings over time

  1. May 2017 Good
  2. Apr 2019 Good
  3. Nov 2021 Requires improvement
  4. May 2024 Requires Improvement
  5. Today

CQC rating timeline for this address. The latest rating is lower than the one before.

CQC documents

Map and area details

Ward
Spinney Hills
Parliamentary constituency
Leicester South
NHS planning area
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in LE5 (33)

Larger map · Route planner · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Key points from CQC's visit

  • Barclay Services is a supported living service which provides personal care and support to people with learning disabilities and or autistic people, who were living in their own tenancies in the community.
  • People were supported by a consistent, experienced and competent staff team who had been recruited safely, and who knew them well.
  • Whilst staff were aware of known risks in relation to people’s care and support, guidance for staff was not consistently detailed.
  • Due to people’s communication needs we were unable to seek direct feedback from people about their care.

Inspected 12 October 2021; report published 25 November 2021. From the regulator's own summary (Open Government Licence). Read the full report.

Family reviews

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Where Barclay Services stands locally

  • Registered with CQC in 2015: it has been registered longer than 81% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in Leicester lists 6.

Comparison set: every registered home care agency in Leicester, CQC data for Oct 2026.

Other agencies close by

Guides for families

Leicester: home care agencies inspected recently

What families ask about Barclay Services

What kind of care can Barclay Services offer?
Barclay Services is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Can Barclay Services care for someone with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
Is Barclay Services registered with CQC?
Registered, yes: location 1-2273377014 on the Care Quality Commission register, listed as a home care agency, and has not yet been given an overall rating.
What is Barclay Services's address?
Chartwell Resource Centre, Gedding Road, Leicester, LE5 5DU is the agency's office; check it serves your postcode.
What are Barclay Services's fees?
Barclay Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Who runs Barclay Services?
On CQC's register the provider is Chartwell Care Services Limited.

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In Leicester

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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