Home care agency · Leicester
Step-By-Step Support Ltd
Illustrative photo, not of Step-By-Step Support Ltd- Address
- 30 Oswin Road, Leicester, LE3 1HR
- Run by
- Step-By-Step Support Ltd
- Service
- Home care agency
- Registered with CQC
- June 2025 (1 year)
- Registered manager
- Tracey Irvine
- Company check
- Active, trading since 2024 (2 years), accounts up to date (Companies House 15796043)
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
CQC page for this service · CQC location ID 1-23315134042
About this agency
Registered with CQC as a home care agency, Step-By-Step Support Ltd is based in Leicester. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 259 CQC-registered home care agencies that have an office within 7 miles of Leicester; 98 of those are rated Good or Outstanding.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
Ownership and company checks
Step-By-Step Support Ltd is run by Step-by-step Support Ltd (company 15796043), incorporated in 2024, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and residential care for older and disabled people.
What it may cost
We estimate visits from Step-By-Step Support Ltd at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Leicester Council may contribute once it has carried out a free needs assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Business Box, under 0.5 miles away.
It sits in Braunstone Park & Rowley Fields ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Area and map
- Ward
- Braunstone Park & Rowley Fields
- Council
- Leicester City Council · paying for care
- Parliamentary constituency
- Leicester West
- NHS planning area
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in LE3 (52)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Family reviews
There are no reviews of Step-By-Step Support Ltd yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Step-By-Step Support Ltd in local context
- Registered with CQC in 2025: it has been registered longer than 7% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Leicester lists 6.
Comparison set: every registered home care agency in Leicester, CQC data for Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Leicester with recent ratings
- MacIntyre LeicesterJun 2026 · 3.3 miles
- Reablement Provider ServiceFeb 2026 · 5.8 miles
- Integrated Crisis Response ServiceApr 2026 · 5.8 miles
Step-By-Step Support Ltd questions answered
- What services is Step-By-Step Support Ltd registered for?
- Step-By-Step Support Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
- Is Step-By-Step Support Ltd registered with CQC?
- Step-By-Step Support Ltd is on the CQC register as a home care agency (ID 1-23315134042), and has not yet been given an overall rating.
- Can Step-By-Step Support Ltd care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- What is Step-By-Step Support Ltd's address?
- Its office is at 30 Oswin Road, Leicester, LE3 1HR. Carers travel to people's homes, so check it covers your street.
- What are Step-By-Step Support Ltd's fees?
- We don't have published prices from Step-By-Step Support Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
More home care agencies nearby
In Leicester
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.