Home care agency · Birmingham

TheSignLife Project

Rated Requires improvement by CQC Rating published 15 October 2025 Rating 1 year old
A home carer helping an older man with his hair at home Illustrative photo, not of TheSignLife Project
Address
7 Vine Terrace, High Street, Harborne, Birmingham, B17 9PU
Run by
TheSignLife Project CIC
Service
Home care agency
Registered with CQC
April 2022 (4 years)
Registered manager
Pearl Flora Clinton
Company check
Active, trading since 2017 (8 years), accounts up to date (Companies House 11042342)
Last CQC check
15 Oct 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-12962342535

About this agency

TheSignLife Project in Birmingham is registered with the Care Quality Commission as a home care agency, run by TheSignLife Project CIC. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (October 2025). Safe, Effective and Well-led were rated Requires improvement. It is one of 268 CQC-registered home care agencies that have an office within 7 miles of Smethwick; 100 of those are rated Good or Outstanding.

Who runs it

TheSignLife Project is run by Thesignlife Project Cic (company 11042342), incorporated in 2017, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Registered specialisms

Taken from its CQC registration.

How CQC rated each area

  • SafeRequires improvement40 of 185 in Birmingham
  • EffectiveRequires improvement17 of 185 in Birmingham
  • CaringGood162 of 185 in Birmingham
  • ResponsiveGood159 of 185 in Birmingham
  • Well-ledRequires improvement61 of 185 in Birmingham

As rated by CQC, published 15 October 2025. Under each rating: how many agencies in Birmingham share it.

Key points from CQC's visit

  • TheSignLife Project is a homecare service providing support to people living in their own homes who are profoundly deaf or deafblind.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Feedback from people and their loved ones was generally positive.

From the regulator's own summary (Open Government Licence). Read the full report.

Area and map

Ward
Harborne
Parliamentary constituency
Birmingham Edgbaston
NHS integrated care board
NHS Birmingham and Solihull Integrated Care Board
Setting
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in B17 (7)

Open the full map · Plan a journey · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.

TheSignLife Project over the years

CQC registration dates from April 2022, so the service has been operating for around 4 years under its current registration.

CQC has rated it once overall, as Requires improvement, in October 2025.

Strengths and weak spots in the ratings

Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Birmingham, 40 of 185 rated agencies are Requires improvement for Safe (22%), while 17 of 185 rated agencies are Requires improvement for Effective (9%), while 61 of 185 rated agencies are Requires improvement for Well-led (33%).

If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.

Likely fees

We estimate visits from TheSignLife Project at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Birmingham Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Birmingham

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Bolingo Care Birmingham Branch, under 0.5 miles away.

Its rating is more recent than any of the 14 nearest rated agencies.

It sits in Harborne ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Family reviews

Nobody has reviewed TheSignLife Project here yet. Have you used it? A short, honest review helps the next family decide.

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How TheSignLife Project compares

  • Rated Requires improvement. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (October 2025) is more recent than 91% of agency ratings in Birmingham.
  • Registered with CQC in 2022: it has been registered longer than 40% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Birmingham lists 6.
  • Areas CQC rated below Good: Safe (24% of home care agencies in Birmingham are also rated below Good here); Effective (10% of home care agencies in Birmingham are also rated below Good here); Well-led (37% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Birmingham as at Oct 2026.

Nearby options

Guides for families

Other home care agencies near Birmingham with recent ratings

Questions about TheSignLife Project

What is TheSignLife Project's address?
The agency's base is 7 Vine Terrace, High Street, Harborne, Birmingham, B17 9PU. Confirm that its carers travel to your area.
Is TheSignLife Project a registered provider?
It is. The CQC register records TheSignLife Project as a home care agency, location ID 1-12962342535 and was rated Requires improvement overall in October 2025.
Does TheSignLife Project support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is TheSignLife Project's CQC rating?
Its current CQC rating dates from 15 October 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What kind of care can TheSignLife Project offer?
TheSignLife Project is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Who is the registered provider for TheSignLife Project?
CQC lists TheSignLife Project CIC as the provider responsible for TheSignLife Project.
What are TheSignLife Project's fees?
TheSignLife Project hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
How did TheSignLife Project score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.

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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

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