Home care agency · Elland

Willow Court

Rated Good by CQC Rating published 21 November 2019 Rating 6 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. Roche Homecare Ltd has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 6 years ago. CQC's last published rating for this service is from November 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Willow Court
Address
Victoria Road, Elland, HX5 0PL
Run by
Roche Homecare Ltd (3 services)
Service
Home care agency, Supported housing
Registered with CQC
October 2022 (4 years)
Registered manager
Claire Louise Moyser
Company check
Active, trading since 2022 (4 years), accounts up to date (Companies House 14033611)
Last CQC check
21 Nov 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

See this service on the CQC website · CQC location ID 1-13415197986

About Willow Court

Willow Court is a CQC-registered home care agency in Elland, run by Roche Homecare Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (November 2019). It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Elland; 55 of those are rated Good or Outstanding.

Who runs it

Willow Court is run by Roche Homecare Limited (company 14033611), incorporated in 2022.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is medical nursing home activities and other residential care.

Roche Homecare Ltd runs 3 CQC-registered services across 2 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

2 of its services are in Calderdale.

Who it can help

Registration details from CQC.

Past CQC ratings

  1. May 2017 Good
  2. Nov 2019 Good
  3. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

Map and area details

Ward
Elland
Parliamentary constituency
Calder Valley
NHS integrated care board
NHS West Yorkshire Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England

Bigger map · How to get there · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

CQC ratings, area by area

  • SafeGood33 of 40 in Calderdale
  • EffectiveGood36 of 40 in Calderdale
  • CaringGood37 of 40 in Calderdale
  • ResponsiveGood34 of 40 in Calderdale
  • Well-ledGood34 of 40 in Calderdale

As rated by CQC, published 21 November 2019. Under each rating: how many agencies in Calderdale share it.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Home Instead (Calderdale & Spen Valley), under 0.5 miles away.

19 of the 24 nearest rated agencies have a more recent rating than this one.

It sits in Elland ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.

Budgeting for this agency

We estimate visits from Willow Court at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

Calderdale Council can help with costs for people with savings under £23,250, starting with a free assessment.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 33 of the 39 other agencies in Calderdale that CQC has rated.

History with CQC

Registered in October 2022, it has 4 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.

6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Calderdale, 90% of the 40 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (November 2019) is more recent than 30% of agency ratings in Calderdale.
  • Registered with CQC in 2022: it has been registered longer than 24% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Calderdale lists 6.

Benchmarked against all CQC-registered home care agencies in Calderdale (Oct 2026).

Nearest home care agencies

Guides for families

Similar home care agencies near Elland, rated recently

What families ask about Willow Court

Where is Willow Court based?
Its office is at Victoria Road, Elland, HX5 0PL. Carers travel to people's homes, so check it covers your street.
Is Willow Court registered with CQC?
Willow Court is on the CQC register as a home care agency (ID 1-13415197986) and was rated Good overall in November 2019.
Can Willow Court care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When did CQC last rate Willow Court?
The latest rating is dated 21 November 2019, 6 years ago; ask whether there have been changes since.
What kind of care can Willow Court offer?
CQC lists Willow Court under: homecare agencies, supported housing. Check which of these it is actively providing now.
Who runs Willow Court?
CQC lists Roche Homecare Ltd as the provider responsible for Willow Court.
How much does Willow Court charge?
No fee list from Willow Court has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How is Willow Court rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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In Calderdale

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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