Home care · After a hospital stay
Care at home after a hospital stay in Horsford
Coming home from hospital and need help? Here's how free short-term support works in Norfolk, who to contact, and which of the 78 CQC-registered agencies covering Horsford can help.
Agency data: CQC register · Updated 26 October 2026
In short
- Reablement is free for up to six weeks, whatever your savings, when the council or NHS arranges it after a hospital stay.
- Ask the ward for the discharge plan and a named contact before the person leaves.
- Norfolk County Council does a free care needs assessment if longer-term help is needed: 0344 800 8020.
- 38 agencies covering Horsford are rated Good or Outstanding by CQC, if you want private care to start quickly.
What happens when someone leaves hospital
- 1
Before discharge
The hospital's discharge team plans what support is needed at home. Ask what's been arranged, when the first visit is, and who to call if it doesn't happen.
- 2
Free short-term help
Many people get reablement or intermediate care at home for up to six weeks, free of charge, to rebuild everyday skills.
- 3
Longer-term care
If care is still needed, the council assesses needs and finances. You can also book a private agency at any point, even while waiting.
Good and Outstanding agencies covering Horsford
Zara Healthcare
Est. £30–£37/hr
Your Priority Healthcare Limited
Est. £30–£37/hr
Norwich
Est. £30–£37/hr
Mimarcare Ltd
Est. £30–£37/hr
Leaf Care Services - Norwich West and South Norfolk
Est. £30–£37/hr
Availl (Norwich)
Est. £30–£37/hr
Roster Home Care Ltd - Norwich Office
Est. £30–£37/hr
Fuchsia Homecare Norwich
Est. £30–£37/hr
Grays Fair Court
Est. £30–£37/hr
All Day Care Services Ltd
Est. £30–£37/hr
Ranked by CQC rating, then distance. Ask each agency whether it can start for a hospital discharge and how soon.
Questions about care after hospital in Horsford
Is care after hospital free in Horsford?
Short-term reablement and intermediate care arranged by Norfolk County Council or the NHS is free for up to six weeks, whatever your savings. If care is needed after that, the council does a financial assessment and you may have to pay some or all of the cost.
Who arranges care when someone leaves hospital?
The hospital discharge team works with Norfolk County Council and local NHS community services. Ask the ward for the discharge plan and who your contact is. If the person will need care at home, ask for a care needs assessment before they leave or soon after. The council's adult social care number is 0344 800 8020.
Can we arrange private home care to start straight away?
Yes. You can book a CQC-registered home care agency yourself and pay privately, alongside or instead of council support. Agencies near Horsford can often start within days; ask about availability for a hospital discharge when you call.
What is reablement?
Reablement is short-term help at home, usually for up to six weeks, to rebuild confidence and skills such as washing, dressing and cooking after an illness, fall or operation. It is free and is arranged by the council or NHS, not booked privately.
Useful next steps
Recently inspected
General information about hospital discharge in England, not medical advice. Arrangements vary between hospitals and councils.
Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.