Care provider
Flexible Support Options Limited
There are 5 care homes and 1 home care agency on the CQC register under Flexible Support Options Limited, every one in North East. 100% of its 6 rated services are rated Good or Outstanding, against 84% for the same type of services across England.
- 6services on the CQC register
- 100%share of rated that are Good or Outstanding
- 0Outstanding
- 1rated within two years · 2 over 4 years ago
Ratings across Flexible Support Options Limited's services
| Question | Rated Inadequate | Rated Requires improvement | Rated Good | Rated Outstanding |
|---|---|---|---|---|
| All services | 0 | 0 | 6 | 0 |
| Safe | 0 | 1 | 5 | 0 |
| Effective | 0 | 0 | 5 | 1 |
| Caring | 0 | 0 | 5 | 1 |
| Responsive | 0 | 0 | 5 | 1 |
| Well-led | 0 | 0 | 6 | 0 |
Each service counted once, by its most recent CQC rating; registered with CQC since May 2014; 27 care home beds in total.
Where Flexible Support Options Limited operates and how it compares
North East is where Flexible Support Options Limited has the most services. The regional split is North East (5 care homes, 1 home care agency).
Oldest registration: Flexible Support Options Limited (Brilan), Newcastle Upon Tyne, May 2014. Newest: Flexible Support Options Ltd, Shiremoor Farm House, North Shields, July 2022.
Compared with England, weighting for its mix of care homes and home care, Flexible Support Options Limited has 0% of rated services at Outstanding against 5%, and 0% (0 of 6) below Good against 16%.
Council areas covered: 3, with the largest numbers in Newcastle upon Tyne (2), Northumberland (2) and North Tyneside (2).
Home sizes vary from 2 beds (The Grove) to 10 (Flexible Support Options Limited (Thorntree Way)). In total, 5 homes provide 27 beds, 5 on average.
Local comparison for every service
Ratings shown next to the local picture: all services of the same kind in that council.
| Service | Rating | Council area | Good or Outstanding locally | Rated more recently than |
|---|---|---|---|---|
| Flexible Support Options Limited (Brilan) | Newcastle upon Tyne | 91% of 64 | 58% locally | |
| Flexible Support Options Limited (Pengarth) | Northumberland | 90% of 93 | 49% locally | |
| Flexible Support Options Limited (Thorntree Way) | Northumberland | 90% of 93 | 9% locally | |
| Flexible Support Options Ltd, Shiremoor Farm House | North Tyneside | 84% of 31 | 65% locally | |
| Queensbridge Respite | North Tyneside | 90% of 41 | 20% locally | |
| The Grove | Newcastle upon Tyne | 91% of 64 | 59% locally |
Care homes: Flexible Support Options Limited
| Service | Town and council | Latest rating | Registered beds |
|---|---|---|---|
| Flexible Support Options Limited (Brilan) | Newcastle Upon Tyne, Newcastle upon Tyne | Rated Jan 2024 | 4 |
| Flexible Support Options Limited (Pengarth) | Morpeth, Northumberland | Rated Jul 2023 | 5 |
| Flexible Support Options Limited (Thorntree Way) | Blyth, Northumberland | Rated Dec 2019 | 10 |
| Queensbridge Respite | Newcastle Upon Tyne, North Tyneside | Rated Feb 2020 | 6 |
| The Grove | Newcastle Upon Tyne, Newcastle upon Tyne | Rated Jan 2024 | 2 |
Home care agencies run by Flexible Support Options Limited
| Service | Town and council | Latest rating |
|---|---|---|
| Flexible Support Options Ltd, Shiremoor Farm House | North Shields, North Tyneside | Rated May 2025Inspected recently |
Ratings belong to individual services rather than to the group. Taken from CQC's register and its ratings in Oct 2026, under the Open Government Licence (version 3.0). Other care groups.
Flexible Support Options Limited FAQs
How many care services does Flexible Support Options Limited run?
CQC lists Flexible Support Options Limited as running 5 care homes and 1 home care agency, with 27 care home beds.
What ratings do Flexible Support Options Limited's services have?
Good or Outstanding: 100% of Flexible Support Options Limited's 6 rated services. Breakdown: 0 Outstanding, 6 Good, 0 Requires improvement, 0 Inadequate. Always check the individual service.
Are Flexible Support Options Limited's ratings up to date?
1 was rated within two years; 2 have ratings over four years old, which may predate changes in management. How old care ratings are across England.
Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.