Sense: 37 CQC-Rated Care Services Compared (Oct 2026)

What CQC found at Sense's services

Key question	Requires improvement	Good	Outstanding
Overall result	4	31	2
Safe	5	31	1
Effective	1	35	1
Caring	0	34	3
Responsive	1	33	3
Well-led	5	30	2

Counts of services by their latest published CQC rating; earliest registration November 2010; 226 registered beds.

Part of: Sense - The National Deafblind and Rubella Association.

Sense in detail

The 36 care homes with published capacity have 226 beds between them, an average of 6. The largest is SENSE - Hyde Close Flats with 17; the smallest is SENSE - 138 Bradford Road with 3.

Rating changes over 12 months: 0 up, 0 down, 0 first ratings, from 4 new ratings in all. Newest: SENSE Holmlea (Good, 16 September 2026).

Its services sit in 16 council areas. The most are in Birmingham (10), Lincolnshire (6) and Devon (3).

By region, Sense's services are in West Midlands (11 care homes), East Midlands (7 care homes), South West (5 care homes) and East (5 care homes), plus 4 more regions.

Sense- Community Services and Supported Living Services (North) (Rotherham) is the most recent addition, registered in September 2021; SENSE - 1 Ashley Green (Leeds) has been registered the longest, since November 2010.

Against England as a whole, Sense has 5% Outstanding (England 5%) and 11% below Good (England 17%). That is 4 of 37 rated services in the two lower ratings.

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Service by service, against the area

For every location, the share of similar local services rated Good or Outstanding, and how recent its own rating is.

Care service	Overall rating	Local authority	Area rated Good or better	More recent than
Otterhayes	Good	Devon	90% of 289	57% locally
SENSE - 1 Ashley Green	Good	Leeds	78% of 142	23% locally
SENSE - 11 Station Road	Requires improvement	Birmingham	77% of 252	83% locally
SENSE - 115 Gough Road	Good	Birmingham	77% of 252	44% locally
SENSE - 129 Neale Avenue	Good	North Northamptonshire	82% of 104	90% locally
SENSE - 138 Bradford Road	Good	Leeds	78% of 142	27% locally
SENSE - 163 Newington Road	Good	Kent	79% of 464	56% locally
SENSE - 18 Water Gate	Good	Lincolnshire	77% of 266	77% locally
SENSE - 2 and 10 Grove Road	Good	Birmingham	77% of 252	17% locally
SENSE - 20-32 Horton Street	Good	Sandwell	73% of 79	16% locally
SENSE - 21a and 21b Johnson Avenue	Good	Lincolnshire	77% of 266	3% locally
SENSE - 25 Horsegate	Good	Lincolnshire	77% of 266	90% locally
SENSE - 296-298 Warren Farm Road	Good	Birmingham	77% of 252	38% locally
SENSE - 30 Norbins Road	Good	Somerset	89% of 186	8% locally
SENSE - 32a Broadgate Lane	Outstanding	Lincolnshire	77% of 266	27% locally
SENSE - 35 Hawthorn Road	Requires improvement	Birmingham	77% of 252	28% locally
SENSE - 37 Redgate Court	Good	Peterborough	88% of 33	0% locally
SENSE - 38 Redgate Court	Good	Peterborough	88% of 33	12% locally
SENSE - 428-430 Gillott Road	Good	Birmingham	77% of 252	11% locally
SENSE - 5 Seafield Road	Good	Devon	90% of 289	30% locally
SENSE - 5 Shalnecote Grove	Good	Birmingham	77% of 252	43% locally
SENSE - 509 Leeds and Bradford Road	Good	Leeds	78% of 142	20% locally
SENSE - 54 Monks Dyke Road	Good	Lincolnshire	77% of 266	67% locally
SENSE - 56 Monks Dyke Road	Good	Lincolnshire	77% of 266	67% locally
SENSE - 58 Featherstone Road	Good	Birmingham	77% of 252	93% locally
SENSE - 6 Lilac Grove	Good	Wiltshire	89% of 156	2% locally
SENSE - 70 Castleton Road	Good	Waltham Forest	95% of 43	5% locally
SENSE - 85 Park Road	Requires improvement	Lancashire	82% of 394	77% locally
SENSE - 88 Church Lane	Good	Birmingham	77% of 252	51% locally
SENSE - 89 Hastings Avenue	Outstanding	Kent	79% of 464	18% locally
SENSE - Hyde Close Flats	Good	Barnet	87% of 76	32% locally
SENSE - Newton Court	Good	Peterborough	88% of 33	6% locally
SENSE Andlaw House	Good	Devon	90% of 289	12% locally
SENSE Holmlea	Good	Norfolk	66% of 294	97% locally
SENSE Jenny Chapman House	Good	Hertfordshire	76% of 220	1% locally
SENSE The Old Coach House	Good	Birmingham	77% of 252	47% locally
Sense- Community Services and Supported Living Services (North)	Requires improvement	Rotherham	88% of 40	38% locally

Care homes run by Sense

East (5)

Care service	Where	CQC rating and date	Places
SENSE - 37 Redgate Court	Peterborough	Good Rated Nov 2017	6
SENSE - 38 Redgate Court	Peterborough	Good Rated Aug 2018	6
SENSE - Newton Court	Peterborough	Good Rated Dec 2017	10
SENSE Holmlea	Dereham, Norfolk	Good Rated Sep 2026Inspected recently	6
SENSE Jenny Chapman House	Stevenage, Hertfordshire	Good Rated Oct 2017	7

East Midlands (7)

Care service	Where	CQC rating and date	Places
SENSE - 129 Neale Avenue	Kettering, North Northamptonshire	Good Rated Jul 2026Inspected recently	6
SENSE - 18 Water Gate	Spalding, Lincolnshire	Good Rated Sep 2025Inspected recently	5
SENSE - 21a and 21b Johnson Avenue	Spalding, Lincolnshire	Good Rated Jan 2019	6
SENSE - 25 Horsegate	Peterborough, Lincolnshire	Good Rated Jul 2026Inspected recently	5
SENSE - 32a Broadgate Lane	Peterborough, Lincolnshire	Outstanding Rated Sep 2020	6
SENSE - 54 Monks Dyke Road	Louth, Lincolnshire	Good Rated Nov 2024Inspected recently	6
SENSE - 56 Monks Dyke Road	Louth, Lincolnshire	Good Rated Nov 2024Inspected recently	7

London (2)

Care service	Where	CQC rating and date	Places
SENSE - 70 Castleton Road	Waltham Forest	Good Rated Aug 2018	6
SENSE - Hyde Close Flats	Barnet	Good Rated Dec 2020	17

North West (1)

Care service	Where	CQC rating and date	Places
SENSE - 85 Park Road	Accrington, Lancashire	Requires improvement Rated Dec 2023	6

South East (2)

Care service	Where	CQC rating and date	Places
SENSE - 163 Newington Road	Ramsgate, Kent	Good Rated Nov 2022	4
SENSE - 89 Hastings Avenue	Margate, Kent	Outstanding Rated Apr 2019	4

South West (5)

Care service	Where	CQC rating and date	Places
Otterhayes	Ottery St. Mary, Devon	Good Rated Aug 2022	6
SENSE - 30 Norbins Road	Glastonbury, Somerset	Good Rated Jan 2019	4
SENSE - 5 Seafield Road	Seaton, Devon	Good Rated Sep 2019	6
SENSE - 6 Lilac Grove	Trowbridge, Wiltshire	Good Rated May 2018	4
SENSE Andlaw House	Exeter, Devon	Good Rated Jan 2019	9

West Midlands (11)

Care service	Where	CQC rating and date	Places
SENSE - 11 Station Road	Birmingham	Requires improvement Rated Apr 2025Inspected recently	9
SENSE - 115 Gough Road	Birmingham	Good Rated Jan 2020	5
SENSE - 2 and 10 Grove Road	Birmingham	Good Rated Jan 2019	8
SENSE - 20-32 Horton Street	West Bromwich, Sandwell	Good Rated Jan 2019	6
SENSE - 296-298 Warren Farm Road	Birmingham	Good Rated Nov 2019	6
SENSE - 35 Hawthorn Road	Birmingham	Requires improvement Rated Apr 2019	6
SENSE - 428-430 Gillott Road	Birmingham	Good Rated Dec 2018	8
SENSE - 5 Shalnecote Grove	Birmingham	Good Rated Jan 2020	8
SENSE - 58 Featherstone Road	Birmingham	Good Rated Mar 2026Inspected recently	5
SENSE - 88 Church Lane	Birmingham	Good Rated Mar 2020	5
SENSE The Old Coach House	Birmingham	Good Rated Feb 2020	5

Yorkshire & Humberside (3)

Care service	Where	CQC rating and date	Places
SENSE - 1 Ashley Green	Leeds	Good Rated Jan 2020	5
SENSE - 138 Bradford Road	Leeds	Good Rated Feb 2020	3
SENSE - 509 Leeds and Bradford Road	Leeds	Good Rated Nov 2019	5

Home care agencies: Sense

Care service	Where	CQC rating and date
Sense- Community Services and Supported Living Services (North)	Rotherham	Requires improvement Rated Jan 2023

Sense: common questions

What does Sense operate?

On the CQC register, Sense operates 36 care homes and 1 home care agency across 8 regions of England, with 226 care home beds.

Are Sense's services well rated?

89% of Sense's 37 rated services are Good or Outstanding: 2 Outstanding, 31 Good, 4 Requires improvement and 0 Inadequate. Each service is inspected and rated separately, so check the one you are considering.

How old are the ratings for Sense?

Recent: 8 rated in the past two years. Older: 26 rated more than four years ago. Ask about changes since any older rating. How old care ratings are across England.