Care group
The Human Support Group Limited
The Human Support Group Limited runs 20 home care agencies registered with CQC in 5 regions of England. 94% of its 16 rated services are rated Good or Outstanding, against 88% for the same type of services across England.
- 20registered locations
- 94%of those rated are Good or Outstanding
- 0with an Outstanding rating
- 0ratings under 2 years old · 4+ years old: 12
How CQC rates The Human Support Group Limited's services
| Area | Outstanding | Good | Requires improvement | Inadequate |
|---|---|---|---|---|
| Overall | 0 | 15 | 1 | 0 |
| Safe | 0 | 14 | 2 | 0 |
| Effective | 0 | 16 | 0 | 0 |
| Caring | 0 | 16 | 0 | 0 |
| Responsive | 0 | 14 | 2 | 0 |
| Well-led | 0 | 14 | 2 | 0 |
Number of services at each rating, using the latest CQC report; earliest registration October 2011.
Part of: City and County Healthcare Group.
The Human Support Group Limited: the figures
Its longest-registered service is Human Support Group Limited - Manchester in Manchester, registered with CQC in October 2011. The newest is Human Support Group – Gateshead in Gateshead, registered in August 2026.
Not yet rated by CQC: 4 of 20 services.
0% of The Human Support Group Limited's rated services are Outstanding, compared with 5% for the same mix of services across England. 6% are rated Requires improvement or Inadequate (1 services), against 12% nationally.
The Human Support Group Limited operates in 5 regions: North West (8 home care agencies), North East (7 home care agencies), Yorkshire & Humberside (3 home care agencies) and South West (1 home care agency), plus 1 more region.
The Human Support Group Limited has services in 16 council areas, led by Gateshead (3), St. Helens (2) and Stockport (2).
How each service compares locally
How each service's CQC rating compares with all services of the same type in its council area.
Every The Human Support Group Limited home care agency
North East (7)
| Service | Area | CQC rating |
|---|---|---|
| Human Support Group – Gateshead | Gateshead | Not yet rated |
| Human Support Group Limited - Appleton Lodge | Spennymoor, County Durham | Rated Jul 2019 |
| Human Support Group Limited - Gateshead, Angel Court | Gateshead | Rated Nov 2019 |
| Human Support Group Limited - Gateshead, Callendar Court | Gateshead | Rated Dec 2019 |
| Human Support Group Limited - Middlesbrough | Middlesbrough, Redcar and Cleveland | Rated Oct 2018 |
| Human Support Group Limited - Pennyman House | Middlesbrough | Rated Feb 2020 |
| Human Support Group Limited - South Tyneside | South Shields, South Tyneside | Rated Feb 2022 |
North West (8)
| Service | Area | CQC rating |
|---|---|---|
| Human Support Group - Carter House | Parr, St. Helens | Rated Sep 2019Previous provider's rating |
| Human Support Group - Portland House | Newton-le-willows, St. Helens | Not yet rated |
| Human Support Group - Smithy Croft | Cheadle, Stockport | Rated Oct 2021 |
| Human Support Group - St Lesmo Court | Stockport | Not yet rated |
| Human Support Group – Cheshire West | Widnes, Halton | Not yet rated |
| Human Support Group Limited - Manchester | Manchester, Trafford | Rated Dec 2023 |
| Human Support Group Limited - The Windings | Frodsham, Cheshire West and Chester | Rated Oct 2021 |
| Human Support Group Limited - Whitehaven | Whitehaven, Cumberland | Rated Jun 2023 |
South West (1)
| Service | Area | CQC rating |
|---|---|---|
| Human Support Group Limited - Passmore Edwards Court | Liskeard, Cornwall | Rated Nov 2019 |
West Midlands (1)
| Service | Area | CQC rating |
|---|---|---|
| Human Support Group Limited - Stoke on Trent | Newcastle, Staffordshire | Rated May 2021 |
Yorkshire & Humberside (3)
| Service | Area | CQC rating |
|---|---|---|
| Human Support Group - Rotherham | Rotherham | Rated Apr 2022 |
| Human Support Group Limited - Doncaster | Doncaster | Rated Oct 2023 |
| Human Support Group Limited - York | York | Rated Nov 2023 |
CQC rates each service separately, not the group as a whole. Data: CQC register and published ratings, Oct 2026, used under OGL v3.0. Browse all care groups.
Questions about The Human Support Group Limited
How big is The Human Support Group Limited?
The Human Support Group Limited runs 20 home care agencies registered with CQC across 5 regions of England.
How good are The Human Support Group Limited's CQC ratings?
Of the services The Human Support Group Limited runs that have a rating (16), 94% are Good or Outstanding: 0 Outstanding, 15 Good, 1 Requires improvement, 0 Inadequate. CQC rates each location on its own.
How recent are The Human Support Group Limited's ratings?
0 of its rated services were rated in the last two years and 12 more than four years ago. An old rating may not reflect the service today, particularly after a change of manager. How old care ratings are across England.
Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.