Care home · Derby

Bonsall View

Rated Good by CQC Rating published 18 January 2024 Rating 2 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Bonsall View
Address
Arboretum House, Morleston Street, Derby, DE23 8FL
Run by
Derby City Council (3 services)
Service
Residential care home
Beds
7 (registered with CQC)
Registered with CQC
July 2022 (4 years)
Registered manager
Jane Louise Chadwick
Last CQC check
18 Jan 2024
Typical fees Estimated
£1,130–£1,380 a week for residential care. Estimate only, from published local rates. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-13316142318

About Bonsall View

Registered with CQC as a residential care home, Bonsall View is based in Derby, run by Derby City Council. It supports adults under 65, with registered specialisms in learning disabilities.

Its latest CQC rating is Good overall (January 2024). Well-led was rated Requires improvement. It is one of 63 CQC-registered care homes in and around Derby; 43 of those are rated Good or Outstanding.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Nightingale House, under 0.5 miles away.

11 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Arboretum ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.

Within about a 10-minute walk there is a GP surgery (1 min), a pharmacy (3 min), a shop (2 min), a park (3 min), a café (1 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.

What inspectors found

  • Right Support: The provider had plans in place to ensure staff would be trained to the required level of specialist support for people with learning disabilities and autism.
  • Staff understood how people made choices and enabled this to happen day to day.
  • People were supported to access the different areas of the home which had been designed and set up to meet their personal care, physical, emotional, and sensory needs.
  • There were opportunities for people to choose to take part in a range of activities both inside and outside the home.

Inspected 21 November 2023; report published 18 January 2024; supporting 2 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Budgeting for this home

We estimate Bonsall View at £1,130–£1,380 a week for residential care, based on published prices in the region. Over a year that is roughly £59k–£72k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Derby Council may pay part of the cost after a free care needs assessment.

History with CQC

Bonsall View has been registered with CQC since July 2022, about 4 years.

CQC has published 3 overall ratings for it (2015–2024), starting at Good and staying Good every time.

The registered provider

Derby City Council runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

All 3 are in Derby, so it is a local operator rather than a national chain.

Ratings for safety, care and leadership

  • SafeGood41 of 64 in Derby
  • EffectiveGood51 of 64 in Derby
  • CaringGood58 of 64 in Derby
  • ResponsiveGood59 of 64 in Derby
  • Well-ledRequires improvement19 of 64 in Derby

Ratings from CQC's most recent report, published 18 January 2024. Under each rating: how many care homes in Derby share it.

Who it can help

Registration details from CQC.

How its rating has changed

  1. Sep 2015 Good
  2. Nov 2017 Good
  3. Jan 2024 Good
  4. Today Rating 2 years old

CQC rating timeline for this address.

Published inspection reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 16 August 2022 by Derby City. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Bonsall View"). Open Government Licence.

Finding it

Ward
Arboretum
Parliamentary constituency
Derby South
NHS integrated care board
NHS Derby and Derbyshire Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Care homes in DE23 (22)

View on OpenStreetMap · Route planner · Base map © OpenStreetMap

Close by

  • Bus stop 100 m (1 min walk) · 32 stops within 600 m
  • Railway station Derby, 690 m (9 min walk)
  • GP surgery Derby Urgent Care Centre, 120 m (1 min walk)
  • Pharmacy Jardines, 250 m (3 min walk)
  • Shop Derby & Burton Hospitals Charity shop, 160 m (2 min walk)
  • Park Derby Arboretum, 210 m (3 min walk)
  • Café Royal Crown Derby, 40 m (1 min walk)
  • Place of worship Eagles Evangelistic and Deliverance Centre, 330 m (4 min walk)
  • Library Riverside Library, 1.1 km (14 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Reading Bonsall View's CQC ratings

For Bonsall View, Well-led is rated below Good; 4 other areas are Good.

Across Derby, 19 of 64 rated care homes are Requires improvement for Well-led (30%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

No family has reviewed Bonsall View on The Care Panel so far.

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Where Bonsall View stands locally

  • Rated Good. Across Derby, 75% of the 64 rated care homes are Good or Outstanding and 2 are Outstanding.
  • Its rating (January 2024) is more recent than 55% of care home ratings in Derby.
  • With 7 beds it is smaller than 93% of care homes in Derby, where the typical home has 34.
  • Registered with CQC in 2022: it has been registered longer than 23% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Derby lists 3.
  • Areas CQC rated below Good: Well-led (30% of care homes in Derby are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other care homes in Derby; CQC register, Oct 2026.

Other care homes close by

Guides for families

Newer ratings near Derby

Quick answers about Bonsall View

How big is Bonsall View?
Bonsall View has 7 registered places. Ask how many are free now and which rooms have en-suites.
Which provider runs Bonsall View?
CQC lists Derby City Council as the provider responsible for Bonsall View.
What are Bonsall View's fees?
Bonsall View's prices aren't on our site yet. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for a written quote that includes weekend and bank holiday rates.
How did Bonsall View score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
What kind of care can Bonsall View offer?
Bonsall View is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Where is Bonsall View?
It is at Arboretum House, Morleston Street, Derby, DE23 8FL.
Is Bonsall View registered with CQC?
Registered, yes: location 1-13316142318 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2024.
Is Bonsall View registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
How recent is Bonsall View's CQC rating?
Its current CQC rating dates from 18 January 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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Bonsall View: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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