Care home · Newcastle
Chesterton Lodge
Illustrative photo, not of Chesterton Lodge- Address
- Loomer Road, Chesterton, Newcastle, ST5 7LB
- Run by
- Anchor Hanover Group (131 services)
- Service
- Residential care home
- Beds
- 64 (registered with CQC)
- Registered with CQC
- May 2021 (5 years)
- Part of
- Anchor
- Registered manager
- Louise Chamberlain
- Company check
- Unknown, accounts up to date (Companies House RS007843)
- Last CQC check
- 25 Feb 2025
- Typical fees Estimated
- £1,210–£1,470 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-10758359330
About this home
Chesterton Lodge in Newcastle is registered with the Care Quality Commission as a residential care home, run by Anchor Hanover Group. The service is registered to support adults of all ages and lists dementia among its specialisms.
CQC rated it Good overall (February 2025). Caring was rated Requires improvement. It is one of 35 CQC-registered care homes in and around Newcastle-under-Lyme; 24 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Broadmeadow Court Residential Care Home, under 0.5 miles away.
2 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Holditch & Chesterton ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Within about a 10-minute walk there is a park (7 min), a café (9 min), a bus stop (1 min) and a railway station (9 min), which matters for residents who can go out and for visiting family.
The inspection, summarised
- This assessment was carried out in response to concerns raised about the care and treatment people received and the service being unrated.
- People were protected against harm and supported safely by a dedicated and experienced staff team.
- People were supported to make their own choices and take risks.
- One person said, “The staff are lovely, so kind and helpful.
Inspected 18 January 2022; report published 16 February 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Budgeting for this home
We estimate Chesterton Lodge at £1,210–£1,470 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £63k–£76k.
Ask what notice is given before a fee increase and what triggers one.
If savings are under the upper limit (£23,250 in England), Staffordshire Council may pay part of the cost after a free care needs assessment.
The registered provider
Chesterton Lodge is run by Anchor Hanover Group (company RS007843).
At Companies House, the company is listed as , its accounts are filed on time and there is no insolvency history.
Anchor Hanover Group runs 131 CQC-registered services across 57 council areas; 110 of the 129 with a rating are Good or Outstanding (85%), against 83% for the same mix of services across England.
2 of its services are in Staffordshire.
It trades under the Anchor brand, which covers 131 services run by 1 registered provider.
History with CQC
Chesterton Lodge has been registered with CQC since May 2021, about 5 years.
CQC has published 2 overall ratings for it (2022–2025), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.
CQC's scores in detail
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Chesterton Lodge scores 65%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks2 · Some shortfalls
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 67%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes2 · Some shortfalls
- Consent to care and treatment3 · Good
Caring 55%
- Kindness, compassion and dignity2 · Some shortfalls
- Treating people as individuals2 · Some shortfalls
- Independence, choice and control2 · Some shortfalls
- Responding to people’s immediate needs2 · Some shortfalls
- Workforce wellbeing and enablement3 · Good
Responsive 64%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes2 · Some shortfalls
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 19 September 2024, published 25 February 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Rating history
- Feb 2022
- Feb 2025
- Today Rating 1 year old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 16 February 2022
Council food inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 5 December 2025 by Newcastle-Under-Lyme. Meals matter in a care home: ask to see a menu and whether residents can choose.
From the Food Standards Agency (listed as "CHESTERTON LODGE"). Open Government Licence.
Location and local area
- Ward
- Holditch & Chesterton
- Parliamentary constituency
- Newcastle-under-Lyme
- NHS planning area
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in ST5 (26)
Open the full map · How to get there · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 40 m (1 min walk) · 2 stops within 600 m
- Railway station Silverdale, 690 m (9 min walk)
- Pharmacy Well Pharmacy, 1.1 km (14 min walk)
- Shop 960 m (12 min walk)
- Park 600 m (7 min walk)
- Café Museum Cafe, 690 m (9 min walk)
- Place of worship Saint John the Evangelist, 640 m (8 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
Who they support
Registration details from CQC.
Reading Chesterton Lodge's CQC ratings
For Chesterton Lodge, Caring is rated below Good; 4 other areas are Good.
Across Staffordshire, 5 of 239 rated care homes are Requires improvement for Caring (2%).
Under CQC's newer scoring, its strongest area is Well-led at 71% and its lowest is Caring at 55%, averaging 65% overall.
If you are considering it, read the Caring section of the report first and ask what has changed since the inspection.
Ratings for safety, care and leadership
- Safe69% score185 of 239 in Staffordshire
- Effective67% score210 of 239 in Staffordshire
- Caring55% score5 of 239 in Staffordshire
- Responsive64% score213 of 239 in Staffordshire
- Well-led71% score159 of 239 in Staffordshire
From CQC's latest report, published 25 February 2025. Under each rating: how many care homes in Staffordshire share it.
Family reviews
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How Chesterton Lodge compares
- Rated Good. Across Staffordshire, 78% of the 239 rated care homes are Good or Outstanding and 8 are Outstanding.
- Its rating (February 2025) is more recent than 88% of care home ratings in Staffordshire.
- With 64 beds it is larger than 83% of care homes in Staffordshire, where the typical home has 29.
- Registered with CQC in 2021: it has been registered longer than 27% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Staffordshire lists 4.
- Areas CQC rated below Good: Caring (2% of care homes in Staffordshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered care home in Staffordshire. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated care homes near Newcastle-under-Lyme
- Chiltern Rest HomeDec 2024
- Abbeywell CourtNov 2024
Frequently asked about Chesterton Lodge
- Is Chesterton Lodge rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Requires improvement; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are Chesterton Lodge's fees?
- Chesterton Lodge has not published its fees with us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who runs Chesterton Lodge?
- Anchor Hanover Group is the registered provider for Chesterton Lodge.
- How many beds does Chesterton Lodge have?
- Chesterton Lodge has 64 registered places. Ask how many are free now and which rooms have en-suites.
- When was Chesterton Lodge last inspected?
- CQC published the current rating on 25 February 2025, 1 year ago. Older ratings are common, so ask about changes since.
- Does Chesterton Lodge support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Chesterton Lodge regulated by the Care Quality Commission?
- Registered, yes: location 1-10758359330 on the Care Quality Commission register, listed as a care home and was rated Good overall in February 2025.
- Where is Chesterton Lodge based?
- It is at Loomer Road, Chesterton, Newcastle, ST5 7LB.
- What services is Chesterton Lodge registered for?
- CQC lists Chesterton Lodge under: residential homes. Check which of these it is actively providing now.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.