Care home · Swindon

Ciderstone House

Rated Good by CQC Rating published 24 February 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Ciderstone House
Address
1 Blackthorn Lane, Swindon, SN25 3SU
Service
Residential care home
Beds
6 (registered with CQC)
Registered with CQC
March 2020 (6 years)
Registered manager
Emma Louise Gearing
Company check
Active, trading since 1992 (34 years), accounts up to date (Companies House 02704854)
Last CQC check
24 Feb 2023
Typical fees Estimated
£1,300–£1,590 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-8598997147

The service in brief

Ciderstone House in Swindon is registered with the Care Quality Commission as a residential care home, run by Community Homes of Intensive Care and Education Limited. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.

CQC rated it Good overall (February 2023). It is one of 21 CQC-registered care homes in and around Swindon; 17 of those are rated Good or Outstanding.

The company behind Ciderstone House

Ciderstone House is run by Community Homes Of Intensive Care And Education Limited (company 02704854), incorporated in 1992, 27 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Community Homes of Intensive Care and Education Limited runs 68 CQC-registered services across 17 council areas; 63 of the 68 with a rating are Good or Outstanding (93%), against 83% for the same mix of services across England.

6 of its services are in Swindon.

It trades under the Choice Care Group brand, which covers 77 services run by 4 registered providers.

Rating history

  1. May 2017 Outstanding
  2. Jan 2020 Requires improvement
  3. May 2021 Requires improvement
  4. Feb 2023 Good
  5. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Inspection reports to read

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 8 May 2024 by Swindon. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Ciderstone House"). Open Government Licence.

Finding it

Ward
Haydon Wick
Parliamentary constituency
Swindon North
Local NHS (ICB)
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Setting
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in SN25 (10)

Larger map · Plan a journey · Base map © OpenStreetMap

Around the building

  • Bus stop 150 m (2 min walk) · 20 stops within 600 m
  • GP surgery Crossroads Surgery, 970 m (12 min walk)
  • Pharmacy Clive Parade Pharmacy & Travel Clinic, 900 m (11 min walk)
  • Shop Tesco Express, 440 m (5 min walk)
  • Park Penhill Park, 730 m (9 min walk)
  • Café The Cake Hole, 800 m (10 min walk)
  • Place of worship St Mary's Catholic Church, 750 m (9 min walk)
  • Library Pinehurst Library, 620 m (8 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).

Key points from CQC's visit

  • Right Support: People lived in a domestic dwelling within walking distance of local shops and amenities.
  • Staff promoted people's independence and supported their access to the local community.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
  • Right Care: People received kind and compassionate care and were supported in a person-centred way.

Inspected 31 January 2023; report published 24 February 2023; supporting 6 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

How long it has been running

Registered in March 2020, it has 6 years on the CQC register.

CQC has published 4 overall ratings for it (2017–2023), starting at Outstanding; it has gone up 1 and down 1 time, and is now Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 2, with the most recent dated 24 February 2023.

Needs it is registered to meet

Registration details from CQC.

What it may cost

We estimate Ciderstone House at £1,300–£1,590 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

Swindon Council can help with costs for people with savings under £23,250, starting with a free assessment.

CQC ratings, area by area

  • SafeGood40 of 45 in Swindon
  • EffectiveGood45 of 45 in Swindon
  • CaringGood39 of 45 in Swindon
  • ResponsiveGood41 of 45 in Swindon
  • Well-ledGood34 of 45 in Swindon

Ratings from CQC's most recent report, published 24 February 2023. Under each rating: how many care homes in Swindon share it.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Hurst House, under 0.5 miles away.

13 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Haydon Wick ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Within about a 10-minute walk there is a shop (5 min), a park (9 min), a café (10 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

The ratings in context

All five areas CQC looks at are rated Good for Ciderstone House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 33 of the 44 other care homes in Swindon that CQC has rated.

Family reviews

Be the first to review Ciderstone House. Your experience helps other families choose.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Review Ciderstone House

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Ciderstone House against its area

  • Rated Good. Across Swindon, 89% of the 45 rated care homes are Good or Outstanding and 4 are Outstanding.
  • Its rating (February 2023) is more recent than 38% of care home ratings in Swindon.
  • With 6 beds it is smaller than 66% of care homes in Swindon, where the typical home has 14.
  • Registered with CQC in 2020: it has been registered longer than 23% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Swindon lists 3.

Compared with every CQC-registered care home in Swindon. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Similar care homes near Swindon, rated recently

Questions about Ciderstone House

What services is Ciderstone House registered for?
Its CQC registration covers residential homes. Ask Ciderstone House how it would adapt if needs increase.
Where is Ciderstone House based?
It is at 1 Blackthorn Lane, Swindon, SN25 3SU.
Is Ciderstone House registered with CQC?
It is. The CQC register records Ciderstone House as a care home, location ID 1-8598997147 and was rated Good overall in February 2023.
Does Ciderstone House support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
How recent is Ciderstone House's CQC rating?
24 February 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
How big is Ciderstone House?
Ciderstone House has 6 registered places. Ask how many are free now and which rooms have en-suites.
Who is the registered provider for Ciderstone House?
Ciderstone House is run by Community Homes of Intensive Care and Education Limited, the registered provider on the CQC register.
How much does Ciderstone House charge?
Ciderstone House's prices aren't on our site yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Ask for a written quote that includes weekend and bank holiday rates.
How is Ciderstone House rated for safety and leadership?
CQC rates five key questions. For Ciderstone House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.

Care homes in neighbouring towns

In Swindon

Free download

A 40-point checklist for comparing care homes

Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.

Show families your CQC rating on your own site

Ciderstone House: rated Good by CQC, on The Care Panel

Copy and paste this code into your site. If CQC changes your rating, the badge updates too.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Swindon, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.