Care home · Bishops Stortford
HF Trust - 38 South Road
Illustrative photo, not of HF Trust - 38 South Road- Address
- 38 South Road, Bishops Stortford, CM23 3JJ
- Run by
- HF Trust Limited (43 services)
- Service
- Residential care home
- Beds
- 10 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Part of
- HF Trust Limited
- Registered manager
- Julia Ann Wallis
- Company check
- Active, trading since 1962 (64 years), accounts up to date (Companies House 00734984)
- Last CQC check
- 28 Dec 2018
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
Open CQC's full report · CQC location ID 1-120701799
The service in brief
HF Trust - 38 South Road in Bishops Stortford is registered with the Care Quality Commission as a residential care home, run by HF Trust Limited. Its registered specialisms include learning disabilities.
CQC rated it Good overall (December 2018). It is one of 7 CQC-registered care homes in and around Bishop's Stortford; 4 of those are rated Good or Outstanding.
The local picture
There are 7 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Conewood Manor Nursing Home, 0.6 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (3 of the nearest 17).
12 of the 14 nearest rated care homes have a more recent rating than this one.
It sits in Bishop's Stortford Central ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (8 min), a shop (1 min), a park (1 min), a café (7 min), a bus stop (1 min) and a railway station (8 min), which matters for residents who can go out and for visiting family.
Specialisms
From the CQC register; ask how each need is met in practice.
What it may cost
We estimate HF Trust - 38 South Road at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
If savings are under the upper limit (£23,250 in England), Hertfordshire Council may pay part of the cost after a free care needs assessment.
What the ratings tell you
All five areas CQC looks at are rated Good for HF Trust - 38 South Road: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 148 of the 219 other care homes in Hertfordshire that CQC has rated.
Ratings over time
- Jun 2016
- Dec 2018
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 28 December 2018
- CQC inspection report 1 June 2016
- Inspection report 7 May 2014
- Inspection report 15 June 2013
- Inspection report 16 October 2012
The kitchen's hygiene score
Food hygiene status: exempt, from an inspection on 1 January 1901 by East Hertfordshire. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "Home Farm Trust"). Open Government Licence.
Area and map
- Ward
- Bishop's Stortford Central
- Parliamentary constituency
- Hertford and Stortford
- NHS planning area
- NHS Central East Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in CM23 (6)
View on OpenStreetMap · Get directions · Base map © OpenStreetMap
Local amenities
- Bus stop 40 m (1 min walk) · 26 stops within 600 m
- Railway station Bishop's Stortford, 620 m (8 min walk)
- GP surgery South Street Surgery, 680 m (8 min walk)
- Pharmacy Trinity Pharmacy, 670 m (8 min walk)
- Shop Little Waitrose, 60 m (1 min walk)
- Park Wilson Close Park, 100 m (1 min walk)
- Café 590 m (7 min walk)
- Place of worship Bishop's Stortford Baptist Church, 210 m (3 min walk)
- Library Bishops Stortford Library, 1.1 km (14 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
How long it has been running
HF Trust - 38 South Road has been registered with CQC since January 2011, about 15 years.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 5 reports for this location, the latest dated 28 December 2018.
Safe, effective, caring, responsive, well-led
- Safe161 of 220 in Hertfordshire
- Effective194 of 219 in Hertfordshire
- Caring195 of 219 in Hertfordshire
- Responsive183 of 218 in Hertfordshire
- Well-led149 of 220 in Hertfordshire
Source: CQC, published 28 December 2018. Under each rating: how many care homes in Hertfordshire share it.
Ownership and company checks
HF Trust - 38 South Road is run by Hf Trust Limited (company 00734984), incorporated in 1962, 48 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 14 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.
HF Trust Limited runs 43 CQC-registered services across 22 council areas; 37 of the 40 with a rating are Good or Outstanding (93%), against 85% for the same mix of services across England.
2 of its services are in Hertfordshire.
It trades under the HF Trust Limited brand, which covers 43 services run by 1 registered provider.
Inspection findings in brief
- This was a large house which had been extended and adapted over two floors.
- The care service had not originally been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance.
- These values include choice, promotion of independence and inclusion.
- People with learning disabilities using the service can live as ordinary a life as any citizen.
Inspected 8 November 2018; report published 28 December 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
There are no reviews of HF Trust - 38 South Road yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
HF Trust - 38 South Road against its area
- Rated Good. Across Hertfordshire, 76% of the 220 rated care homes are Good or Outstanding and 9 are Outstanding.
- Its rating (December 2018) is more recent than 14% of care home ratings in Hertfordshire.
- With 10 beds it is smaller than 65% of care homes in Hertfordshire, where the typical home has 35.
- Registered with CQC in 2011: it has been registered longer than 60% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Hertfordshire lists 3.
Comparison set: every registered care home in Hertfordshire, CQC data for Oct 2026.
Nearby options
Guides for families
Other care homes near Bishop's Stortford with recent ratings
- Falcon House Residential HomeOct 2026
What families ask about HF Trust - 38 South Road
- What services is HF Trust - 38 South Road registered for?
- Registration for HF Trust - 38 South Road covers: residential homes. Check which of these it offers today.
- Is HF Trust - 38 South Road registered with CQC?
- Yes. HF Trust - 38 South Road is registered with the Care Quality Commission as a care home (location ID 1-120701799) and was rated Good overall in December 2018.
- Where is HF Trust - 38 South Road based?
- It is at 38 South Road, Bishops Stortford, CM23 3JJ.
- When did CQC last rate HF Trust - 38 South Road?
- CQC published the current rating on 28 December 2018, 7 years ago. Older ratings are common, so ask about changes since.
- Can HF Trust - 38 South Road care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Who runs HF Trust - 38 South Road?
- HF Trust - 38 South Road is run by HF Trust Limited, the registered provider on the CQC register.
- How big is HF Trust - 38 South Road?
- CQC registers HF Trust - 38 South Road for 10 residents; ask about vacancies, room sizes and en-suite bathrooms.
- How is HF Trust - 38 South Road rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from HF Trust - 38 South Road cost?
- No fee list from HF Trust - 38 South Road has reached us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.