Care home · Bedford
Lotus House
Illustrative photo, not of Lotus House- Address
- 34 Lansdowne Road, Bedford, MK40 2BU
- Run by
- Mentaur Limited (10 services)
- Service
- Residential care home
- Beds
- 7 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Gulehenna Malik
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02239409)
- Last CQC check
- 11 May 2026
- Typical fees Estimated
- £1,310–£1,600 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
Open CQC's full report · CQC location ID 1-115249983
Introducing Lotus House
Registered with CQC as a residential care home, Lotus House is based in Bedford, run by Mentaur Limited. It supports adults under 65, with registered specialisms in learning disabilities.
Its latest CQC rating is Good overall (May 2026). Well-led was rated Requires improvement. It is one of 44 CQC-registered care homes in and around Bedford; 35 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe63% score53 of 70 in Bedford
- Effective75% score56 of 70 in Bedford
- Caring65% score56 of 70 in Bedford
- Responsive71% score56 of 70 in Bedford
- Well-led61% score21 of 70 in Bedford
From CQC's latest report, published 11 May 2026. Under each rating: how many care homes in Bedford share it.
Costs to expect
We estimate Lotus House at £1,310–£1,600 a week for residential care, based on published prices in the region. Over a year that is roughly £68k–£83k.
Ask how often fees rise and whether they go up if care needs increase.
If savings are under the upper limit (£23,250 in England), Bedford Council may pay part of the cost after a free care needs assessment.
Choice nearby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Lansglade House, under 0.5 miles away.
3 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Harpur ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Within about a 10-minute walk there is a GP surgery (1 min), a pharmacy (2 min), a shop (2 min), a park (1 min), a café (5 min), a bus stop (2 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.
Specialisms
Taken from its CQC registration.
Track record
Lotus House has been registered with CQC since January 2011, about 15 years.
CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.
Reports on record: 5, with the most recent dated 24 April 2019.
Who runs it
Lotus House is run by Mentaur Limited (company 02239409), incorporated in 1988, 22 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Mentaur Limited runs 10 CQC-registered services across 4 council areas; 8 of the 10 with a rating are Good or Outstanding (80%), against 83% for the same mix of services across England.
3 of its services are in Bedford.
How the scores break down
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Lotus House scores 67%.
Safe 63%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions3 · Good
- Safeguarding2 · Some shortfalls
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 65%
- Kindness, compassion and dignity2 · Some shortfalls
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs2 · Some shortfalls
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 61%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 8 January 2026, published 11 May 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Rating history
- May 2016
- Apr 2019
- May 2026
- Today Rated in the last 12 months
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 24 April 2019
- CQC inspection report 11 May 2016
- Inspection report 26 October 2013
- Inspection report 26 September 2012
- Inspection report 5 December 2011
Map and area details
- Ward
- Harpur
- Council
- Bedford Borough Council · paying for care
- Parliamentary constituency
- Bedford
- NHS planning area
- NHS Central East Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in MK40 (39)
Larger map · Plan a journey · Base map © OpenStreetMap
Nearby
- Bus stop 140 m (2 min walk) · 34 stops within 600 m
- Railway station Bedford, 540 m (7 min walk)
- GP surgery Lansdowne Surgery, 120 m (1 min walk)
- Pharmacy Kay's Pharmacy, 160 m (2 min walk)
- Shop Costcutter, 160 m (2 min walk)
- Park 40 m (1 min walk)
- Café The Old Curiosity Cafe, 430 m (5 min walk)
- Place of worship Bedford Quaker Meeting House, 80 m (1 min walk)
- Library Bedford Central Library, 770 m (10 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Key points from CQC's visit
- This is a specialist service that is used by autistic people or people with a learning disability.
- People were empowered to make decisions about their support and control their own lives.
- People were supported to develop important life skills and grow their independence and achieve their goals.
- A relative said, “The staff, every one of them you couldn’t meet nicer people.” Staff had a good understanding of people’s needs, and we observed people doing activities they enjoyed and were important to them.
Inspected 6 March 2019; report published 24 April 2019; supporting 7 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Bedford, 21 of 70 rated care homes are Requires improvement for Well-led (30%).
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Well-led at 61%, averaging 67% overall.
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Family reviews
There are no reviews of Lotus House yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Lotus House compares
- Rated Good. Across Bedford, 77% of the 70 rated care homes are Good or Outstanding and 5 are Outstanding.
- Its rating (May 2026) is more recent than 89% of care home ratings in Bedford.
- With 7 beds it is smaller than 70% of care homes in Bedford, where the typical home has 16.
- Registered with CQC in 2011: it has been registered longer than 70% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Bedford lists 4.
- Areas CQC rated below Good: Well-led (31% of care homes in Bedford are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Bedford as at Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Bedford
- Rutland Road Care HomeMay 2026
- Autism Care UK (Bedford)May 2025
- Park HouseJun 2025
Questions about Lotus House
- How much does care from Lotus House cost?
- Lotus House's prices aren't on our site yet. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Lotus House rated well for safety?
- CQC rates five key questions. For Lotus House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- How many residents can Lotus House take?
- CQC capacity for Lotus House: 7 beds. Ask about current availability and room facilities.
- Which provider runs Lotus House?
- CQC lists Mentaur Limited as the provider responsible for Lotus House.
- Can Lotus House care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Lotus House?
- Its current CQC rating dates from 11 May 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- What kind of care can Lotus House offer?
- CQC lists Lotus House under: residential homes. Check which of these it is actively providing now.
- What is Lotus House's address?
- It is at 34 Lansdowne Road, Bedford, MK40 2BU.
- Is Lotus House regulated by the Care Quality Commission?
- Yes: CQC lists it as a care home under location ID 1-115249983 and was rated Good overall in May 2026.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.