Care home · Richmond

Nightingale Hall

Rated Good by CQC Rating published 13 June 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from June 2018. Ask what has changed since, such as the manager or the number of people they support.
Residents relaxing in a care home sitting room Illustrative photo, not of Nightingale Hall
Address
7 Seagrim Crescent, Richmond, DL10 4UB
Run by
Wellburn Care Homes Limited (14 services)
Service
Residential care home
Beds
42 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Sonia Joyce Metcalfe
Company check
Active, trading since 1985 (40 years), accounts up to date (Companies House 01965619)
Last CQC check
3 Mar 2021
Typical fees Estimated
£1,110–£1,350 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-126290523

The service in brief

Nightingale Hall in Richmond is registered with the Care Quality Commission as a residential care home, run by Wellburn Care Homes Limited. It is registered to support older people.

CQC rated it Good overall (June 2018). It is one of 3 CQC-registered care homes in and around Richmond; 1 of those are rated Good or Outstanding.

Ratings over time

  1. Feb 2015 Good
  2. Apr 2017 Requires improvement
  3. Jun 2018 Good
  4. Mar 2021 Inspected but not rated
  5. Today Rating 8 years old

CQC rating timeline for this address. The latest rating is lower than the one before.

Inspection reports to read

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 9 April 2026 by North Yorkshire. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Nightingale Hall"). Open Government Licence.

Where it is

Ward
Richmond
Parliamentary constituency
Richmond and Northallerton
NHS area (integrated care board)
NHS Humber and North Yorkshire Integrated Care Board
Type of area
Larger rural · nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in DL10 (5)

View on OpenStreetMap · Plan a journey · Map © OpenStreetMap contributors

Local amenities

  • Bus stop 520 m (6 min walk)
  • Pharmacy Day Lewis Pharmacy, 840 m (11 min walk)
  • Shop Morrisons Daily, 480 m (6 min walk)
  • Park The Ghyll Park, 390 m (5 min walk)
  • Café Alessandro's Sicilian, 740 m (9 min walk)
  • Place of worship St Mary the Virgin, 710 m (9 min walk)
  • Library Richmond Community Library, 700 m (9 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Who runs it

Nightingale Hall is run by Wellburn Care Homes Limited (company 01965619), incorporated in 1985, 25 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Wellburn Care Homes Limited runs 14 CQC-registered services across 7 council areas; 12 of the 14 with a rating are Good or Outstanding (86%), against 83% for the same mix of services across England.

2 of its services are in North Yorkshire.

From the latest CQC inspection

  • All essential visitors had to wear appropriate personal protective equipment (PPE).
  • In addition, complete NHS Track and Trace information, provide evidence of a negative COVID-19 test and have their temperature checked prior to entering the home.
  • People were supported to receive organised visits from relatives in a designated safe outdoor 'visiting pod' area with robust cleaning and personal protective equipment [PPE] procedures in place.
  • Staff supported people's social and emotional wellbeing.

Inspected 11 February 2021; report published 3 March 2021; supporting 40 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

What it may cost

We estimate Nightingale Hall at £1,110–£1,350 a week for residential care, based on published prices in the region. Over a year that is roughly £58k–£70k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

With savings below £23,250, North Yorkshire Council may contribute once it has carried out a free needs assessment.

The local picture

There are 4 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is The Terrace, under 0.5 miles away.

Every one of the 7 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Richmond ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

Within about a 10-minute walk there is a shop (6 min), a park (5 min), a café (9 min) and a bus stop (6 min), which matters for residents who can go out and for visiting family.

The five key questions

  • SafeGood146 of 181 in North Yorkshire
  • EffectiveGood164 of 181 in North Yorkshire
  • CaringGood168 of 181 in North Yorkshire
  • ResponsiveGood166 of 181 in North Yorkshire
  • Well-ledGood139 of 181 in North Yorkshire

Source: CQC, published 13 June 2018. Under each rating: how many care homes in North Yorkshire share it.

Who they support

From the CQC register; ask how each need is met in practice.

How long it has been running

Nightingale Hall has been registered with CQC since January 2011, about 15 years.

CQC has published 4 overall ratings for it (2015–2021), starting at Good; it has gone up 1 and down 1 time, and is now Inspected but not rated.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 6, with the most recent dated 3 March 2021.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 138 of the 180 other care homes in North Yorkshire that CQC has rated.

Family reviews

There are no reviews of Nightingale Hall yet. If you know the service, your experience could help someone else.

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Questions about Nightingale Hall

How many beds does Nightingale Hall have?
Nightingale Hall has 42 registered places. Ask how many are free now and which rooms have en-suites.
Which provider runs Nightingale Hall?
The registered provider is Wellburn Care Homes Limited, according to CQC.
How much does care from Nightingale Hall cost?
We don't have published prices from Nightingale Hall yet. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). A written quote should spell out weekend, bank holiday and short-notice rates.
How is Nightingale Hall rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What type of care does Nightingale Hall provide?
Nightingale Hall is registered for residential homes. Ask which of these it provides at the moment.
Where is Nightingale Hall based?
It is at 7 Seagrim Crescent, Richmond, DL10 4UB.
Is Nightingale Hall a registered provider?
Yes. Nightingale Hall is registered with the Care Quality Commission as a care home (location ID 1-126290523) and was rated Good overall in June 2018.
Can Nightingale Hall care for someone with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When was Nightingale Hall last inspected?
Its current CQC rating dates from 13 June 2018, 8 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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