Care home · Brent

Randall House

Rated Good by CQC Rating published 15 December 2023 Rating 2 years old
Residents relaxing in a care home sitting room Illustrative photo, not of Randall House
Address
75 Randall Avenue, London, NW2 7SS
Run by
Randall Care Homes Limited (4 services)
Service
Residential care home
Beds
5 (registered with CQC)
Registered with CQC
May 2012 (14 years)
Registered manager
Lucille Rabor
Company check
Active, trading since 2010 (16 years), accounts up to date (Companies House 07203095)
Last CQC check
15 Dec 2023
Typical fees Estimated
£1,450–£1,780 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-420766461

Randall House at a glance

Randall House in Brent is registered with the Care Quality Commission as a residential care home, run by Randall Care Homes Limited. The service is registered to support older people and lists mental health conditions among its specialisms.

CQC rated it Good overall (December 2023). It is one of 47 CQC-registered care homes in and around Brent; 39 of those are rated Good or Outstanding.

Who they support

Registration details from CQC.

Who runs it

Randall House is run by Randall Care Homes Limited (company 07203095), incorporated in 2010, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Randall Care Homes Limited runs 4 CQC-registered services; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

All 4 are in Brent, so it is a local operator rather than a national chain.

The inspection, summarised

  • The service provides support to people who have mental health needs.
  • People's experience of the service and what we found: Risks were assessed, managed and monitored to keep people safe from harm.
  • Systems and processes in place protected people from the risk of abuse and neglect.
  • The provider ensured enough suitably trained staff were always deployed to safely meet people's needs.

Inspected 29 November 2023; report published 15 December 2023; supporting 5 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Past CQC ratings

  1. Feb 2016 Good
  2. Sep 2016 Good
  3. Jan 2018 Good
  4. Dec 2020 Inspected but not rated
  5. Dec 2023 Good
  6. Today Rating 2 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

CQC reports

Map and area details

Ward
Dollis Hill
Parliamentary constituency
Brent East
Integrated care board
NHS West and North London Integrated Care Board
ONS area type
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in NW2 (8)

Open the full map · Route planner · Map data: OpenStreetMap contributors

Within walking distance

  • Bus stop 140 m (2 min walk) · 26 stops within 600 m
  • Railway station Brent Cross West, 1.4 km (18 min walk)
  • GP surgery 400 m (5 min walk)
  • Pharmacy Clockwork Pharmacy, 570 m (7 min walk)
  • Shop Shami Food and Groceries, 500 m (6 min walk)
  • Park Gladstone Park, 780 m (10 min walk)
  • Café The Stables, 550 m (7 min walk)
  • Place of worship Neasden - St Catherine w St Paul, 470 m (6 min walk)
  • Library Neasden Library Plus, 550 m (7 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Jerome House, under 0.5 miles away.

7 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Dollis Hill ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Within about a 10-minute walk there is a GP surgery (5 min), a pharmacy (7 min), a shop (6 min), a park (10 min), a café (7 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Randall House at £1,450–£1,780 a week for residential care, based on published prices in the region. Over a year that is roughly £75k–£93k.

Ask how often fees rise and whether they go up if care needs increase.

With savings below £23,250, Brent Council may contribute once it has carried out a free needs assessment.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Randall House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 38 of the 44 other care homes in Brent that CQC has rated.

Track record

CQC registration dates from May 2012, so the service has been operating for around 14 years under its current registration.

CQC has published 5 overall ratings for it (2016–2023), starting at Good and staying Good every time.

There are 6 CQC reports on file for this address; the newest is from 15 December 2023.

The five key questions

  • SafeGood35 of 45 in Brent
  • EffectiveGood44 of 45 in Brent
  • CaringGood44 of 45 in Brent
  • ResponsiveGood43 of 45 in Brent
  • Well-ledGood39 of 45 in Brent

From CQC's latest report, published 15 December 2023. Under each rating: how many care homes in Brent share it.

Family reviews

No family has reviewed Randall House on The Care Panel so far.

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Randall House in local context

  • Rated Good. Across Brent, 87% of the 45 rated care homes are Good or Outstanding and 0 are Outstanding.
  • Its rating (December 2023) is more recent than 71% of care home ratings in Brent.
  • With 5 beds it is smaller than 62% of care homes in Brent, where the typical home has 6.
  • Registered with CQC in 2012: it has been registered longer than 36% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Brent lists 2.

Compared with every CQC-registered care home in Brent. Source: CQC register, Oct 2026.

Nearest care homes

Guides for families

Newer ratings near Brent

Frequently asked about Randall House

How recent is Randall House's CQC rating?
The latest rating is dated 15 December 2023, 2 years ago; ask whether there have been changes since.
Does Randall House support people with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Is Randall House regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-420766461 and was rated Good overall in December 2023.
Where is Randall House based?
It is at 75 Randall Avenue, London, NW2 7SS.
What type of care does Randall House provide?
Randall House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Is Randall House rated well for safety?
CQC rates five key questions. For Randall House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does Randall House charge?
We don't have published prices from Randall House yet. Residential care home typically costs £1,456 a week (average 2026 self-funder fees in London). Ask for a written quote that includes weekend and bank holiday rates.
Which provider runs Randall House?
Randall House is run by Randall Care Homes Limited, the registered provider on the CQC register.
How many beds does Randall House have?
Randall House is registered for up to 5 residents. Ask about current vacancies and whether rooms have en-suite facilities.

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Randall House: rated Good by CQC, on The Care Panel

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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

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