Care home · Southampton

Rowan Close

Rated Good by CQC Rating published 29 January 2020 Rating 6 years old
Previous provider's rating. CQC gave this rating when the service was run by a different provider. FitzRoy Support has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 6 years ago. CQC's last published rating for this service is from January 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Rowan Close
Address
10-11 Rowan Close, Bursledon, Southampton, SO31 8LF
Run by
FitzRoy Support (22 services)
Service
Residential care home
Beds
6 (registered with CQC)
Registered with CQC
July 2026 (3 months)
Part of
Elizabeth Fitzroy Support
Registered manager
Roseanna Petronella Hayward
Company check
Active, trading since 1992 (34 years), accounts up to date (Companies House 02699902)
Last CQC check
29 Jan 2020
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-28628299466

About this home

Rowan Close is a CQC-registered residential care home in Southampton, run by FitzRoy Support. Its CQC registration covers adults of all ages, including people living with learning disabilities.

At its most recent rating, CQC judged it Good overall (January 2020). It is one of 19 CQC-registered care homes in and around Netley; 15 of those are rated Good or Outstanding.

How long it has been running

Rowan Close registered with CQC in July 2026, so it is a new service.

CQC has published 4 overall ratings for it (2015–2020), starting at Good; it has gone up 2 and down 1 time, and is now Good.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Note that a different provider ran the service when it was rated; the current one has not been inspected here so far.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Rowan Close: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 331 of the 445 other care homes in Hampshire that CQC has rated.

Ratings for safety, care and leadership

  • SafeGood368 of 446 in Hampshire
  • EffectiveGood398 of 446 in Hampshire
  • CaringGood411 of 446 in Hampshire
  • ResponsiveGood394 of 446 in Hampshire
  • Well-ledGood332 of 446 in Hampshire

CQC key question ratings, published 29 January 2020. Under each rating: how many care homes in Hampshire share it.

Rating history

  1. Dec 2015 Good
  2. Apr 2018 Inadequate
  3. Dec 2018 Requires improvement
  4. Jan 2020 Good
  5. Today Rating 6 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Area and map

Ward
Bursledon & Hound North
Parliamentary constituency
Hamble Valley
NHS planning area
NHS Hampshire and Isle of Wight Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in SO31 (20)

Bigger map · Plan a journey · Map data: OpenStreetMap contributors

Around the building

  • Bus stop 150 m (2 min walk) · 6 stops within 600 m
  • Railway station Bursledon, 1.2 km (15 min walk)
  • GP surgery Blackthorn Health Centre, 990 m (12 min walk)
  • Pharmacy Blackthorn Pharmacy, 980 m (12 min walk)
  • Shop Pilands Newmarket, 80 m (1 min walk)
  • Park 350 m (4 min walk)
  • Café Doorsteps Cafe, 760 m (10 min walk)
  • Place of worship St Paul’s Church, 60 m (1 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Hibernia, 0.8 miles away.

16 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Bursledon & Hound North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

Within about a 10-minute walk there is a shop (1 min), a park (4 min), a café (10 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate Rowan Close at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.

Who runs it

Rowan Close is run by Fitzroy Support (company 02699902), incorporated in 1992, 34 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is other residential care and social work without accommodation for older and disabled people (which includes home care).

FitzRoy Support runs 24 CQC-registered services across 12 council areas; 18 of the 23 with a rating are Good or Outstanding (78%), against 84% for the same mix of services across England.

3 of its services are in Hampshire.

It trades under the Elizabeth Fitzroy Support brand, which covers 22 services run by 1 registered provider.

Who it can help

Specialisms as registered with CQC.

Family reviews

No family has reviewed Rowan Close on The Care Panel so far.

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Where Rowan Close stands locally

  • Rated Good. Across Hampshire, 85% of the 445 rated care homes are Good or Outstanding and 26 are Outstanding.
  • Its rating (January 2020) is more recent than 35% of care home ratings in Hampshire.
  • With 6 beds it is smaller than 81% of care homes in Hampshire, where the typical home has 27.
  • Registered with CQC in 2026, it is one of the newest care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Hampshire lists 3.

Compared with every CQC-registered care home in Hampshire. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Other care homes near Netley with recent ratings

Frequently asked about Rowan Close

Who runs Rowan Close?
Rowan Close is run by FitzRoy Support, the registered provider on the CQC register.
How many residents can Rowan Close take?
Rowan Close can take up to 6 residents. Ask what is free now and about en-suite rooms.
Is Rowan Close rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does care from Rowan Close cost?
No fee list from Rowan Close has reached us. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Is Rowan Close regulated by the Care Quality Commission?
Registered, yes: location 1-28628299466 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2020.
Where is Rowan Close?
It is at 10-11 Rowan Close, Bursledon, Southampton, SO31 8LF.
What kind of care can Rowan Close offer?
Its CQC registration covers residential homes. Ask Rowan Close how it would adapt if needs increase.
When was Rowan Close last inspected?
29 January 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
Can Rowan Close care for someone with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.

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