Care home · Southampton
The Gables
Illustrative photo, not of The Gables- Address
- 13 St Marys Road, Netley Abbey, Southampton, SO31 5AT
- Run by
- Sonrisa Care Limited
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 24 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2013 (13 years)
- Registered manager
- Sam Oliver Henderson
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08623808)
- Last CQC check
- 6 May 2026
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Netley: Care homes in Netley (19) · Best rated care homes in Netley · Care homes for dementia care in Netley · Care homes for elderly care in Netley
Open CQC's full report · CQC location ID 1-986285854
The Gables at a glance
Registered with CQC as a residential care home, The Gables is based in Southampton, run by Sonrisa Care Limited. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (May 2026). It is one of 19 CQC-registered care homes in and around Netley; 15 of those are rated Good or Outstanding.
The company behind The Gables
The Gables is run by Sonrisa Care Limited (company 08623808), incorporated in 2013.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, The Gables scores 28%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 0%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 0%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 0%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 16 March 2026, published 12 August 2024 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
How its rating has changed
- Nov 2015
- Jan 2018
- Nov 2018
- Dec 2023
- Aug 2024
- Today Rated in the last 12 months
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 21 December 2023
- CQC inspection report 23 November 2018
- CQC inspection report 20 January 2018
- CQC inspection report 13 November 2015
- Inspection report 6 November 2013
Council food inspection
The kitchen has a food hygiene rating of 3 (generally satisfactory), from an inspection on 9 February 2026 by Eastleigh. Food is a big part of daily life in a home, so ask about menus, choice and mealtimes.
From the Food Standards Agency (listed as "GABLES REST HOME"). Open Government Licence.
Location and local area
- Ward
- Hamble & Netley
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Hamble Valley
- NHS planning area
- NHS Hampshire and Isle of Wight Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in SO31 (20)
Larger map · Get directions · Map © OpenStreetMap contributors
Within walking distance
- Bus stop 40 m (1 min walk) · 10 stops within 600 m
- Railway station Netley, 170 m (2 min walk)
- GP surgery Blackthorn Health Centre, 1.2 km (15 min walk)
- Pharmacy Blackthorn Pharmacy, 1.2 km (15 min walk)
- Shop Co-op Food, 550 m (7 min walk)
- Park 490 m (6 min walk)
- Café The Cedars, 700 m (9 min walk)
- Place of worship Church of the Annunciation, 340 m (4 min walk)
- Library Netley Library, 590 m (7 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.
Key points from CQC's visit
- At our previous inspection we found 4 breaches had been met but there remained 3 breaches relating to premises, staff recruitment and governance.
- People were well cared for by sufficient caring and competent staff, who understood and met people’s needs and preferences.
- The registered manager has worked closely with both their deputy manager, the staff team and the provider to continue the improvements seen at the last inspection.
- Their feedback included, “Oh it's lovely, I love living here” and “I feel looked after here.” People said there were enough staff, they liked them and felt they looked after them.
Inspected 9 November 2023; report published 21 December 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe69% score360 of 435 in Hampshire
- Effective0% score388 of 435 in Hampshire
- Caring0% score401 of 435 in Hampshire
- Responsive0% score383 of 435 in Hampshire
- Well-led71% score324 of 435 in Hampshire
From CQC's latest report, published 6 May 2026. Under each rating: how many care homes in Hampshire share it.
The ratings in context
The Gables has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 323 of the 434 other care homes in Hampshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Well-led at 71% and its lowest is Responsive at 0%, averaging 28% overall.
How long it has been running
The Gables has been registered with CQC since October 2013, about 13 years.
CQC has published 6 overall ratings for it (2015–2026), starting at Good; it has gone up 2 and down 2 times, and is now Good.
There are 5 CQC reports on file for this address; the newest is from 21 December 2023.
What it may cost
We estimate The Gables at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
With savings below £23,250, Hampshire Council may contribute once it has carried out a free needs assessment.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Abbey House, under 0.5 miles away.
1 of the 23 nearest rated care homes has a more recent rating than this one.
It sits in Hamble & Netley ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Within about a 10-minute walk there is a shop (7 min), a park (6 min), a café (9 min), a bus stop (1 min) and a railway station (2 min), which matters for residents who can go out and for visiting family.
Who it can help
Registration details from CQC.
Family reviews
Nobody has reviewed The Gables here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How The Gables compares
- Rated Good. Across Hampshire, 85% of the 434 rated care homes are Good or Outstanding and 26 are Outstanding.
- Its rating (May 2026) is more recent than 91% of care home ratings in Hampshire.
- With 24 beds it is smaller than 52% of care homes in Hampshire, where the typical home has 25.
- Registered with CQC in 2013: it has been registered longer than 51% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Hampshire lists 3.
Compared with every CQC-registered care home in Hampshire. Source: CQC register, Oct 2026.
Other care homes close by
Guides for families
Similar care homes near Netley, rated recently
- Netley CourtDec 2024
- Abbey House Nursing HomeFeb 2025
- Aspen Lodge Care HomeMay 2025
Questions about The Gables
- When was The Gables last inspected?
- The rating now shown was published on 6 May 2026. Ask what has changed since then, for example in management or staffing.
- Does The Gables support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is The Gables regulated by the Care Quality Commission?
- It is. The CQC register records The Gables as a care home, location ID 1-986285854 and was rated Good overall in May 2026.
- What is The Gables's address?
- It is at 13 St Marys Road, Netley Abbey, Southampton, SO31 5AT.
- What kind of care can The Gables offer?
- CQC lists The Gables under: residential homes. Check which of these it is actively providing now.
- How did The Gables score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are The Gables's fees?
- No fee list from The Gables has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
- Who is the registered provider for The Gables?
- On CQC's register the provider is Sonrisa Care Limited.
- How big is The Gables?
- CQC capacity for The Gables: 24 beds. Ask about current availability and room facilities.
Care homes in nearby towns
In Hampshire
Free download
The care home visit checklist (40 points)
Use it to compare up to three homes on the same questions, from CQC reports and staffing to the room, fees and contract terms.
Show families your CQC rating on your own site
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.