Care home · Derby
South Avenue
Illustrative photo, not of South Avenue- Address
- 1 South Avenue, Chellaston, Derby, DE73 6RS
- Run by
- Voyage 1 Limited (278 services)
- Service
- Residential care home
- Beds
- 7 (registered with CQC)
- Registered with CQC
- June 2014 (12 years)
- Part of
- Voyage
- Registered manager
- William Simon Wolfe
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02215899)
- Last CQC check
- 22 Mar 2024
- Typical fees Estimated
- £1,130–£1,380 a week for residential care. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-1438730074
The service in brief
South Avenue in Derby is registered with the Care Quality Commission as a residential care home, run by Voyage 1 Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (March 2024). It is one of 65 CQC-registered care homes in and around Derby; 44 of those are rated Good or Outstanding.
Likely fees
We estimate South Avenue at £1,130–£1,380 a week for residential care, based on published prices in the region. Over a year that is roughly £59k–£72k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Derby Council may pay part of the cost after a free care needs assessment.
Around Derby
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Clova House Residential Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (4 of the nearest 25); sight or hearing loss (6 of the nearest 25).
11 of the 21 nearest rated care homes have a more recent rating than this one.
It sits in Chellaston & Shelton Lock ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
The registered provider
South Avenue is run by Voyage 1 Limited (company 02215899), incorporated in 1988, 26 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and social work without accommodation for older and disabled people (which includes home care).
Voyage 1 Limited runs 280 CQC-registered services across 87 council areas; 244 of the 268 with a rating are Good or Outstanding (91%), against 84% for the same mix of services across England.
4 of its services are in Derby.
It trades under the Voyage brand, which covers 320 services run by 13 registered providers.
South Avenue over the years
Registered in June 2014, it has 12 years on the CQC register.
CQC has published 3 overall ratings for it (2016–2024), starting at Good and staying Good every time.
The CQC website holds 2 reports for it, the latest from 23 May 2018.
Needs it is registered to meet
Specialisms as registered with CQC.
Reading South Avenue's CQC ratings
All five areas CQC looks at are rated Good for South Avenue: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 44 of the 65 other care homes in Derby that CQC has rated.
Under CQC's newer scoring, its strongest area is Safe at 75% and its lowest is Caring at 75%, averaging 75% overall.
Scores behind the rating
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, South Avenue scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 1 February 2024, published 22 March 2024, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Earlier inspections
- Jan 2016
- May 2018
- Mar 2024
- Today Rating 2 years old
Published CQC ratings in date order.
Inspection reports to read
- CQC inspection report 23 May 2018
- CQC inspection report 25 January 2016
Finding it
- Ward
- Chellaston & Shelton Lock
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS planning area
- NHS Derby and Derbyshire Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
See the wider area · Route planner · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
CQC ratings, area by area
- Safe75% score43 of 66 in Derby
- Effective75% score53 of 66 in Derby
- Caring75% score60 of 66 in Derby
- Responsive75% score61 of 66 in Derby
- Well-led75% score45 of 66 in Derby
Source: CQC, published 22 March 2024. Under each rating: how many care homes in Derby share it.
The inspection, summarised
- An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability.
- South Avenue is a 'care home' that provides care and support to people with a learning disability and autistic people.
- People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
- People’s experiences of using the service and what we found Right support: People were supported by sufficient numbers of trained staff who were recruited safely to meet their needs.
Inspected 13 March 2018; report published 23 May 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
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South Avenue against its area
- Rated Good. Across Derby, 76% of the 66 rated care homes are Good or Outstanding and 2 are Outstanding.
- Its rating (March 2024) is more recent than 55% of care home ratings in Derby.
- With 7 beds it is smaller than 93% of care homes in Derby, where the typical home has 34.
- Registered with CQC in 2014: it has been registered longer than 56% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Derby lists 3.
All figures compare it with other care homes in Derby; CQC register, Oct 2026.
Nearest care homes
Guides for families
Recently rated care homes near Derby
- Langdale HeightsMay 2026
- Sherwood Forest Residential and Nursing HomeSep 2025
- Middleton Lodge Care HomeDec 2025
Frequently asked about South Avenue
- How big is South Avenue?
- South Avenue has 7 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for South Avenue?
- South Avenue is run by Voyage 1 Limited, the registered provider on the CQC register.
- How much does care from South Avenue cost?
- South Avenue has not published its fees with us. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for a written quote that includes weekend and bank holiday rates.
- How is South Avenue rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Where is South Avenue?
- It is at 1 South Avenue, Chellaston, Derby, DE73 6RS.
- Is South Avenue registered with CQC?
- Yes. South Avenue is registered with the Care Quality Commission as a care home (location ID 1-1438730074) and was rated Good overall in March 2024.
- What kind of care can South Avenue offer?
- South Avenue is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- Is South Avenue registered for dementia care?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- When was South Avenue last inspected?
- Its current CQC rating dates from 22 March 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Care homes in neighbouring towns
In Derby
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.