Care home · Dereham

St Nicholas House

Rated Good by CQC Rating published 7 March 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from March 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Residents and staff in a care home garden Illustrative photo, not of St Nicholas House
Address
Littlefields, Dereham, NR19 1BG
Run by
Norse Care (Services) Limited (18 services)
Service
Residential care home
Beds
38 (registered with CQC)
Registered with CQC
April 2011 (15 years)
Part of
Norse Care (Services) Limited
Registered manager
Linda Jane Curtis
Company check
Active, trading since 2010 (15 years), accounts up to date (Companies House 07445495)
Last CQC check
28 Apr 2021
Typical fees Estimated
£1,350–£1,650 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-285971232

About this home

Registered with CQC as a residential care home, St Nicholas House is based in Dereham, run by Norse Care (Services) Limited. It supports adults of all ages, with registered specialisms in dementia.

Its latest CQC rating is Good overall (March 2019). Safe was rated Requires improvement. It is one of 16 CQC-registered care homes in and around Dereham; 14 of those are rated Good or Outstanding.

Registered specialisms

Specialisms as registered with CQC.

Earlier inspections

  1. Feb 2015 Requires improvement
  2. Oct 2015 Requires improvement
  3. Apr 2016 Good
  4. Mar 2019 Good
  5. Apr 2021 Inspected but not rated
  6. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

Published inspection reports

Council food inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 30 April 2026 by Breckland. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "St Nicholas House"). Open Government Licence.

The neighbourhood

Ward
Dereham Withburga
Parliamentary constituency
Mid Norfolk
NHS area (integrated care board)
NHS Norfolk and Suffolk Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in NR19 (11)

See the wider area · Directions · Map © OpenStreetMap contributors

Nearby

  • Bus stop 140 m (2 min walk) · 16 stops within 600 m
  • Railway station Dereham, 570 m (7 min walk)
  • GP surgery Orchard Surgery, 340 m (4 min walk)
  • Pharmacy Dereham Pharmacy, 350 m (4 min walk)
  • Shop International Supermarket, 270 m (3 min walk)
  • Park 340 m (4 min walk)
  • Café Sweetleaf Cafe, 220 m (3 min walk)
  • Place of worship Dereham Baptist Church, 270 m (3 min walk)
  • Library Dereham Library, 160 m (2 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Reading St Nicholas House's CQC ratings

Looking at the five areas: Safe is rated below Good; 4 other areas are Good.

Across Norfolk, 100 of 295 rated care homes are Requires improvement for Safe (34%).

The Safe findings are the part of the report to read closely; ask the manager what has been put right.

St Nicholas House over the years

Registered in April 2011, it has 15 years on the CQC register.

CQC has published 5 overall ratings for it (2015–2021), starting at Requires improvement and improving to Inspected but not rated.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 6, with the most recent dated 28 April 2021.

What inspectors found

  • The accommodation is located over two floors and people living with dementia were cared for in a separate wing.
  • There were 28 people living at the service on the day of inspection.
  • We found the following examples of good practice; The service completed regular COVID-19 testing for people who use the service and staff in line with current government guidance.
  • This ensured the service was able to identify those who were positive in a timely manner and take appropriate action.

Inspected 19 January 2021; report published 28 April 2021. From the regulator's own summary (Open Government Licence). Read the full report.

Around Dereham

There are 15 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Dorrington House (Dereham), under 0.5 miles away.

18 of the 20 nearest rated care homes have a more recent rating than this one.

It sits in Dereham Withburga ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a pharmacy (4 min), a shop (3 min), a park (4 min), a café (3 min), a bus stop (2 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.

CQC ratings, area by area

  • SafeRequires improvement100 of 295 in Norfolk
  • EffectiveGood234 of 295 in Norfolk
  • CaringGood251 of 295 in Norfolk
  • ResponsiveGood237 of 295 in Norfolk
  • Well-ledGood157 of 295 in Norfolk

Source: CQC, published 7 March 2019. Under each rating: how many care homes in Norfolk share it.

Likely fees

We estimate St Nicholas House at £1,350–£1,650 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £70k–£86k.

Ask how often fees rise and whether they go up if care needs increase.

If savings are under the upper limit (£23,250 in England), Norfolk Council may pay part of the cost after a free care needs assessment.

The registered provider

St Nicholas House is run by Norse Care (services) Limited (company 07445495), incorporated in 2010.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Norse Care (Services) Limited runs 18 CQC-registered services; 14 of the 18 with a rating are Good or Outstanding (78%), against 83% for the same mix of services across England.

All 18 are in Norfolk, so it is a local operator rather than a national chain.

It trades under the Norse Care (Services) Limited brand, which covers 18 services run by 1 registered provider.

Family reviews

There are no reviews of St Nicholas House yet. If you know the service, your experience could help someone else.

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Where St Nicholas House stands locally

  • Rated Good. Across Norfolk, 66% of the 294 rated care homes are Good or Outstanding and 18 are Outstanding.
  • Its rating (March 2019) is more recent than 10% of care home ratings in Norfolk.
  • With 38 beds it is larger than 60% of care homes in Norfolk, where the typical home has 30.
  • Registered with CQC in 2011: it has been registered longer than 60% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Norfolk lists 3.
  • Areas CQC rated below Good: Safe (37% of care homes in Norfolk are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered care home in Norfolk, CQC data for Oct 2026.

Also nearby

Guides for families

Similar care homes near Dereham, rated recently

St Nicholas House: common questions

Is St Nicholas House rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What are St Nicholas House's fees?
St Nicholas House has not published its fees with us. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East of England). Get the quote in writing, including any extra charges.
Which provider runs St Nicholas House?
On CQC's register the provider is Norse Care (Services) Limited.
How many beds does St Nicholas House have?
St Nicholas House can take up to 38 residents. Ask what is free now and about en-suite rooms.
When was St Nicholas House last inspected?
The latest rating is dated 7 March 2019, 7 years ago; ask whether there have been changes since.
Can St Nicholas House care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is St Nicholas House a registered provider?
It is. The CQC register records St Nicholas House as a care home, location ID 1-285971232 and was rated Good overall in March 2019.
Where is St Nicholas House based?
It is at Littlefields, Dereham, NR19 1BG.
What type of care does St Nicholas House provide?
CQC lists St Nicholas House under: residential homes. Check which of these it is actively providing now.

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St Nicholas House: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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