Care home · Buckingham
Swan House
Illustrative photo, not of Swan House- Address
- High Street, , Winslow, Buckingham, MK18 3DR
- Run by
- Agincare (Southwark) Limited (15 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 33 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2025 (1 year)
- Part of
- Agincare
- Registered manager
- Lee Thomas Hook
- Company check
- Active, trading since 2023 (3 years), accounts up to date (Companies House 14657122)
- Last CQC check
- 21 Oct 2021
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-24863907599
An overview of Swan House
Registered with CQC as a residential care home, Swan House is based in Buckingham, run by Agincare (Southwark) Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (October 2021). Effective, Caring and Well-led were rated Requires improvement.
Track record
CQC registration dates from October 2025, so the service has been operating for around 1 year under its current registration.
CQC has published 5 overall ratings for it (2017–2021), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.
The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
The current rating was given to a previous provider; the present one has not yet been inspected here.
Costs to expect
We estimate Swan House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
If savings are under the upper limit (£23,250 in England), Buckinghamshire Council may pay part of the cost after a free care needs assessment.
The company behind Swan House
Swan House is run by Agincare Homes (south East) Ltd (company 14657122), incorporated in 2023, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
Agincare (Southwark) Limited runs 15 CQC-registered services across 3 council areas; 7 of the 14 with a rating are Good or Outstanding (50%), against 84% for the same mix of services across England.
7 of its services are in Buckinghamshire.
It trades under the Agincare brand, which covers 91 services run by 28 registered providers.
Choice nearby
There is 1 other care home within 3 miles, 1 of them rated Good or Outstanding; the nearest is Shaftesbury Court (High Street), under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (8 of the nearest 25).
12 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Winslow ward, classed by ONS as larger rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Within about a 10-minute walk there is a shop (1 min), a park (3 min), a café (4 min) and a bus stop (3 min), which matters for residents who can go out and for visiting family.
Who they support
Registration details from CQC.
Ratings over time
- Mar 2017
- Aug 2018
- Dec 2019
- Jan 2021
- Oct 2021
- Today Rating 5 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 July 2025 by Buckinghamshire. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Swan House"). Open Government Licence.
Finding it
- Ward
- Winslow
- Council
- Buckinghamshire Council · paying for care
- Parliamentary constituency
- Buckingham and Bletchley
- Local NHS (ICB)
- NHS Thames Valley Integrated Care Board
- Area classification
- Larger rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Care homes in MK18 (11)
Open the full map · Route planner · Base map © OpenStreetMap
Nearby
- Bus stop 250 m (3 min walk) · 5 stops within 600 m
- Shop Budgens, 70 m (1 min walk)
- Park 200 m (3 min walk)
- Café James' Kitchen (was Rooney's), 310 m (4 min walk)
- Place of worship Winslow Baptist Tabernacle, 110 m (1 min walk)
- Library Winslow Library, 140 m (2 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Safe, effective, caring, responsive, well-led
- Safe87 of 119 in Buckinghamshire
- Effective16 of 119 in Buckinghamshire
- Caring5 of 119 in Buckinghamshire
- Responsive102 of 119 in Buckinghamshire
- Well-led33 of 119 in Buckinghamshire
Ratings from CQC's most recent report, published 21 October 2021. Under each rating: how many care homes in Buckinghamshire share it.
The ratings in context
Looking at the five areas: Effective, Caring and Well-led are rated below Good; 2 other areas are Good.
Across Buckinghamshire, 16 of 119 rated care homes are Requires improvement for Effective (13%), while 5 of 119 rated care homes are Requires improvement for Caring (4%), while 33 of 119 rated care homes are Requires improvement for Well-led (28%).
The Effective, Caring and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
Be the first to review Swan House. Your experience helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Questions about Swan House
- When was Swan House last inspected?
- The latest rating is dated 21 October 2021, 5 years ago; ask whether there have been changes since.
- Is Swan House registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Swan House registered with CQC?
- Yes. Swan House is registered with the Care Quality Commission as a care home (location ID 1-24863907599) and was rated Requires improvement overall in October 2021.
- Where is Swan House based?
- It is at High Street, , Winslow, Buckingham, MK18 3DR.
- What services is Swan House registered for?
- Swan House is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
- How did Swan House score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Requires improvement; Caring: Requires improvement; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Swan House's fees?
- Swan House hasn't shared a price list with us. Get the quote in writing, including any extra charges.
- Which provider runs Swan House?
- CQC lists Agincare (Southwark) Limited as the provider responsible for Swan House.
- How big is Swan House?
- Swan House is registered for up to 33 residents. Ask about current vacancies and whether rooms have en-suite facilities.
In Buckinghamshire
Free download
Visiting care homes? Take this 40-point checklist
Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.