Care home · Rowley Regis
The Haven
Illustrative photo, not of The Haven- Address
- The Haven, Newbury Walk, Rowley Regis, B65 9DF
- Run by
- Mr & Mrs P Birks (2 services)
- Service
- Residential care home
- Beds
- 2 (registered with CQC)
- Registered with CQC
- June 2020 (6 years)
- Registered manager
- Daniel Lee Birks
- Last CQC check
- 29 Jan 2022
- Typical fees Estimated
- £1,170–£1,420 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-8423042316
The service in brief
Registered with CQC as a residential care home, The Haven is based in Rowley Regis, run by Mr & Mrs P Birks. It supports adults of all ages, with registered specialisms in physical disabilities and learning disabilities.
Its latest CQC rating is Good overall (January 2022). Well-led was rated Requires improvement. It is one of 10 CQC-registered care homes in and around Rowley Regis; 6 of those are rated Good or Outstanding.
The company behind The Haven
Mr & Mrs P Birks runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 2 are in Sandwell, so it is a local operator rather than a national chain.
What it may cost
We estimate The Haven at £1,170–£1,420 a week for residential care, based on published prices in the region. Over a year that is roughly £61k–£74k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Council help is possible below £23,250 in savings: ask Sandwell Council for a free care needs assessment.
From the latest CQC inspection
- Quality assurance processes at the home required further development.
- We found that some documents required improvement, this included ensuring information was effectively recorded in people's support plans.
- Staff felt able to approach the registered manager with any concerns.
- The registered manager was knowledgeable about the regulatory requirements of their role Risks to people were safely monitored and managed and regularly reviewed.
Inspected 5 January 2022; report published 29 January 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Harmony House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (8 of the nearest 25).
5 of the 20 nearest rated care homes have a more recent rating than this one.
It sits in Rowley ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (7 min), a shop (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Needs it is registered to meet
Registration details from CQC.
How long it has been running
The Haven has been registered with CQC since June 2020, about 6 years.
One overall rating to date: Good, published January 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Rating history
- Jan 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 29 January 2022
Finding it
- Ward
- Rowley
- Parliamentary constituency
- West Bromwich
- NHS area (integrated care board)
- NHS Black Country Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in B65 (11)
Open the full map · Route planner · Map © OpenStreetMap contributors
Nearby
- Bus stop 90 m (1 min walk) · 25 stops within 600 m
- GP surgery Whiteheath Medical Centre, 490 m (6 min walk)
- Pharmacy Boots, 520 m (7 min walk)
- Shop Londis, 540 m (7 min walk)
- Park Bury Hill Park, 850 m (11 min walk)
- Café Café @ Portway, 850 m (11 min walk)
- Place of worship St James, 560 m (7 min walk)
- Library Rounds Green Library, 560 m (7 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Ward and NHS boundaries from official postcode data, Open Government Licence.
The ratings in context
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Sandwell, 33 of 79 rated care homes are Requires improvement for Well-led (42%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Each area CQC checks
- Safe59 of 79 in Sandwell
- Effective69 of 79 in Sandwell
- Caring72 of 79 in Sandwell
- Responsive76 of 79 in Sandwell
- Well-led33 of 79 in Sandwell
As rated by CQC, published 29 January 2022. Under each rating: how many care homes in Sandwell share it.
Family reviews
Be the first to review The Haven. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Questions about The Haven
- What kind of care can The Haven offer?
- The Haven is registered for residential homes. Ask which of these it provides at the moment.
- Is The Haven registered with CQC?
- It is. The CQC register records The Haven as a care home, location ID 1-8423042316 and was rated Good overall in January 2022.
- What is The Haven's address?
- It is at The Haven, Newbury Walk, Rowley Regis, B65 9DF.
- When was The Haven last inspected?
- 29 January 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- Can The Haven care for someone with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Who runs The Haven?
- The registered provider is Mr & Mrs P Birks, according to CQC.
- How many beds does The Haven have?
- The Haven is registered for up to 2 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- How did The Haven score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- How much does care from The Haven cost?
- No fee list from The Haven has reached us. Residential care home typically costs £1,206 a week (average 2026 self-funder fees in West Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
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In Sandwell
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.