Care home · Nottingham

The Herons

Rated Good by CQC Rating published 16 October 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from October 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Herons
Address
The Herons Residential Home, Calverton Close, Toton, Nottingham, NG9 6GY
Run by
Methodist Homes (92 services)
Service
Residential care home
Beds
39 (registered with CQC)
Registered with CQC
April 2011 (15 years)
Part of
Methodist Homes
Registered manager
*
Company check
Active, trading since 2000 (26 years), accounts up to date (Companies House 04043124)
Last CQC check
26 Feb 2021
Typical fees Estimated
£1,210–£1,480 a week for residential care (dementia). Estimate only (MHA homes publish prices a little above their area average), from published local rates. How we estimate

Registered to provide: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-305441154

The service in brief

The Herons is a CQC-registered residential care home in Nottingham, run by Methodist Homes. Its CQC registration covers older people, including people living with dementia.

At its most recent rating, CQC judged it Good overall (October 2019). It is one of 19 CQC-registered care homes in and around Beeston; 16 of those are rated Good or Outstanding.

Who it can help

From the CQC register; ask how each need is met in practice.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 186 of the 256 other care homes in Nottinghamshire that CQC has rated.

How long it has been running

CQC registration dates from April 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 4 overall ratings for it (2015–2021), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

6 reports have been published for this location, most recently on 26 February 2021.

Ratings over time

  1. Mar 2015 Good
  2. Jan 2017 Good
  3. Oct 2019 Good
  4. Feb 2021 Inspected but not rated
  5. Today Rating 7 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

CQC reports

The kitchen's hygiene score

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 March 2026 by Broxtowe. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "The Herons"). Open Government Licence.

Where it is

Ward
Toton & Chilwell Meadows
Parliamentary constituency
Broxtowe
NHS planning area
NHS Nottingham and Nottinghamshire Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in NG9 (21)

Open the full map · How to get there · © OpenStreetMap contributors

Local amenities

  • Bus stop 120 m (2 min walk) · 14 stops within 600 m
  • Railway station Attenborough, 1.5 km (19 min walk)
  • GP surgery Moir Medical Centre: Toton Branch, 460 m (6 min walk)
  • Pharmacy Tesco Pharmacy, 130 m (2 min walk)
  • Shop Tesco Extra, 190 m (2 min walk)
  • Park 580 m (7 min walk)
  • Café Costa, 250 m (3 min walk)
  • Place of worship Toton Churches (Methodist), 260 m (3 min walk)
  • Library Toton Library, 340 m (4 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).

CQC ratings, area by area

  • SafeGood206 of 257 in Nottinghamshire
  • EffectiveGood216 of 257 in Nottinghamshire
  • CaringGood225 of 257 in Nottinghamshire
  • ResponsiveGood221 of 257 in Nottinghamshire
  • Well-ledGood187 of 257 in Nottinghamshire

CQC key question ratings, published 16 October 2019. Under each rating: how many care homes in Nottinghamshire share it.

Ownership and company checks

The Herons is run by Methodist Homes (company 04043124), incorporated in 2000, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Methodist Homes runs 92 CQC-registered services across 60 council areas; 82 of the 92 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.

It trades under the Methodist Homes brand, which covers 92 services run by 1 registered provider.

From the latest CQC inspection

  • There are a variety of communal facilities which include a lounge, dining room, reading room and visitors room.
  • We found the following examples of good practice: • People were supported to maintain contact with family members and friends using telephones and video calling.
  • There was a separate visitors' area with a designated entrance so people could visit when it was safe to do so. • Staff were observed to wear the correct Personal Protective Equipment (PPE) in line with government guidance.
  • PPE was accessible throughout the service. • Cleaning schedules had been increased to ensure high touch surfaces such as door handles were cleaned regularly.

Inspected 2 February 2021; report published 26 February 2021. From the regulator's own summary (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Ashlee Residential Care Home, 0.6 miles away.

Every one of the 21 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Toton & Chilwell Meadows ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (2 min), a shop (2 min), a park (7 min), a café (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

What it may cost

We estimate The Herons at £1,210–£1,480 a week for residential care (dementia), based on published prices in the region (MHA homes publish prices a little above their area average). Over a year that is roughly £63k–£77k.

Ask how often fees rise and whether they go up if care needs increase.

Council help is possible below £23,250 in savings: ask Nottinghamshire Council for a free care needs assessment.

Family reviews

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Where The Herons stands locally

  • Rated Good. Across Nottinghamshire, 84% of the 257 rated care homes are Good or Outstanding and 24 are Outstanding.
  • Its rating (October 2019) is more recent than 20% of care home ratings in Nottinghamshire.
  • With 39 beds it is larger than 63% of care homes in Nottinghamshire, where the typical home has 26.
  • Registered with CQC in 2011: it has been registered longer than 68% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Nottinghamshire lists 4.

Compared with every CQC-registered care home in Nottinghamshire. Source: CQC register, Oct 2026.

Nearest care homes

Guides for families

Other care homes near Beeston with recent ratings

The Herons questions answered

What type of care does The Herons provide?
Its CQC registration covers residential homes. Ask The Herons how it would adapt if needs increase.
Where is The Herons?
It is at The Herons Residential Home, Calverton Close, Toton, Nottingham, NG9 6GY.
Is The Herons a registered provider?
The Herons is on the CQC register as a care home (ID 1-305441154) and was rated Good overall in October 2019.
Can The Herons care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How recent is The Herons's CQC rating?
The latest rating is dated 16 October 2019, 7 years ago; ask whether there have been changes since.
How many residents can The Herons take?
The Herons can take up to 39 residents. Ask what is free now and about en-suite rooms.
Who is the registered provider for The Herons?
The Herons is run by Methodist Homes, the registered provider on the CQC register.
How much does care from The Herons cost?
The Herons hasn't shared a price list with us. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for a written quote that includes weekend and bank holiday rates.
Is The Herons rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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The Herons: rated Good by CQC, on The Care Panel

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