The Oaks

Who runs it

The Oaks is run by Alliance Home Care Limited (company 03067211), incorporated in 1995, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are overdue, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Alliance Home Care Limited runs 4 CQC-registered services across 2 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

3 of its services are in West Sussex.

It trades under the Allied Care Limited brand, which covers 30 services run by 21 registered providers.

The Oaks over the years

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2021), starting at Good; it has gone up 0 and down 0 times, and is now Inspected but not rated.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

5 reports have been published for this location, most recently on 23 March 2021.

Likely fees

We estimate The Oaks at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

West Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for The Oaks: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.

Around Crawley

There are 16 other care homes within 3 miles, 14 of them rated Good or Outstanding; the nearest is The Orchards, under 0.5 miles away.

Every one of the 24 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Three Bridges ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (4 min), a shop (2 min), a park (3 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.