Care home · Melksham

The Old Parsonage

Rated Good by CQC Rating published 11 March 2024 Rating 2 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of The Old Parsonage
Address
The Street, Broughton Gifford, Melksham, SN12 8PR
Run by
Roseville Care Homes (Melksham) Limited
Service
Nursing home
Beds
22 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Elyss Ellen Vezitiu
Company check
Active, trading since 2004 (22 years), accounts overdue (Companies House 05220130)
Last CQC check
11 Mar 2024
Typical fees Estimated
£1,520–£1,860 a week for nursing care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Open CQC's full report · CQC location ID 1-135846192

Introducing The Old Parsonage

The Old Parsonage is a CQC-registered nursing home in Melksham, run by Roseville Care Homes (Melksham) Limited. Its CQC registration covers adults of all ages, including people living with dementia and mental health conditions.

At its most recent rating, CQC judged it Good overall (March 2024). It is one of 7 CQC-registered care homes in and around Melksham; 6 of those are rated Good or Outstanding.

History with CQC

The Old Parsonage has been registered with CQC since January 2011, about 15 years.

CQC has published 7 overall ratings for it (2015–2024), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

CQC lists 6 reports for this location, the latest dated 22 March 2022.

Budgeting for this home

We estimate The Old Parsonage at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

Council help is possible below £23,250 in savings: ask Wiltshire Council for a free care needs assessment.

The registered provider

The Old Parsonage is run by Roseville Care Homes (melksham) Limited (company 05220130), incorporated in 2004, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are overdue, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

How it fits locally

There are 12 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Phoenix House, 1.2 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (7 of the nearest 25).

9 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Melksham Without West & Rural ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Detailed scores

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, The Old Parsonage scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 1 February 2024, published 11 March 2024, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Rating history

  1. Oct 2015 Requires improvement
  2. Mar 2017 Requires improvement
  3. May 2018 Requires improvement
  4. Jun 2019 Good
  5. May 2021 Requires improvement
  6. Mar 2022 Good
  7. Mar 2024 Good
  8. Today Rating 2 years old

CQC rating timeline for this address.

Reports on the CQC website

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 17 June 2026 by Wiltshire. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "The Old Parsonage"). Open Government Licence.

The neighbourhood

Ward
Melksham Without West & Rural
Parliamentary constituency
Melksham and Devizes
NHS integrated care board
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Area classification
Smaller rural: nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in SN12 (9)

Larger map · Plan a journey · Map © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Ratings for safety, care and leadership

  • SafeGood75% score130 of 156 in Wiltshire
  • EffectiveGood75% score144 of 156 in Wiltshire
  • CaringGood75% score146 of 156 in Wiltshire
  • ResponsiveGood75% score142 of 156 in Wiltshire
  • Well-ledGood75% score131 of 156 in Wiltshire

From CQC's latest report, published 11 March 2024. Under each rating: how many care homes in Wiltshire share it.

What CQC's inspectors reported

  • At the time of this assessment there were 19 people using the service.
  • Accommodation is provided in one adapted building over 2 floors accessed by stairs and a lift.
  • We found staff had been provided with safeguarding training and knew how to access guidance on safeguarding and whistleblowing.
  • Comments included, “It is safe and [relative] is well looked after”, “I have no safeguarding concerns and the staff keep us informed if [relative] is not right” and “There is always someone there for safety and wellbeing. [Relative] needs a lot of support and help and that is given.

Inspected 10 March 2022; report published 22 March 2022; supporting 19 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Reading The Old Parsonage's CQC ratings

The Old Parsonage has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 130 of the 155 other care homes in Wiltshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Safe at 75% and its lowest is Well-led at 75%, averaging 75% overall.

Who they support

Specialisms as registered with CQC.

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The Old Parsonage in local context

  • Rated Good. Across Wiltshire, 89% of the 156 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (March 2024) is more recent than 60% of care home ratings in Wiltshire.
  • With 22 beds it is larger than 50% of care homes in Wiltshire, where the typical home has 21.
  • Registered with CQC in 2011: it has been registered longer than 69% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Wiltshire lists 3.

All figures compare it with other care homes in Wiltshire; CQC register, Oct 2026.

Nearby options

Guides for families

Newer ratings near Melksham

Quick answers about The Old Parsonage

What type of care does The Old Parsonage provide?
CQC lists The Old Parsonage under: nursing homes. Check which of these it is actively providing now.
What is The Old Parsonage's address?
It is at The Street, Broughton Gifford, Melksham, SN12 8PR.
Is The Old Parsonage regulated by the Care Quality Commission?
The Old Parsonage is on the CQC register as a care home (ID 1-135846192) and was rated Good overall in March 2024.
Does The Old Parsonage support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
When did CQC last rate The Old Parsonage?
The latest rating is dated 11 March 2024, 2 years ago; ask whether there have been changes since.
How many beds does The Old Parsonage have?
The Old Parsonage can take up to 22 residents. Ask what is free now and about en-suite rooms.
Who runs The Old Parsonage?
CQC lists Roseville Care Homes (Melksham) Limited as the provider responsible for The Old Parsonage.
How much does care from The Old Parsonage cost?
The Old Parsonage hasn't shared a price list with us. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Get the quote in writing, including any extra charges.
Is The Old Parsonage rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.

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