Care home · Doncaster
The Richmond
Illustrative photo, not of The Richmond- Address
- Allendale Road, Doncaster, DN5 8BS
- Run by
- Crown Care IV Limited (6 services)
- Service
- Nursing home
- Beds
- 50 (registered with CQC)
- Registered with CQC
- February 2016 (10 years)
- Part of
- Crown Care
- Registered manager
- Robert Allan, Jane Beck, Dean Jenkinson
- Company check
- Active, trading since 2013 (12 years), accounts up to date (Companies House 08776429)
- Last CQC check
- 26 Nov 2025
- Typical fees Estimated
- £1,400–£1,720 a week for nursing care (dementia). Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
Open CQC's full report · CQC location ID 1-2475424853
The Richmond at a glance
Registered with CQC as a nursing home, The Richmond is based in Doncaster, run by Crown Care IV Limited. It supports adults of all ages, with registered specialisms in dementia and mental health conditions.
Its latest CQC rating is Good overall (November 2025). It is one of 11 CQC-registered care homes in and around Sprotbrough; 9 of those are rated Good or Outstanding.
How long it has been running
CQC registration dates from February 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 4 overall ratings for it (2017–2025), starting at Requires improvement and improving to Good.
3 reports have been published for this location, most recently on 6 May 2021.
The ratings in context
The Richmond has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 49 of the 74 other care homes in Doncaster that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 72%, averaging 74% overall.
The local picture
Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Community Places-Clifton Drive, under 0.5 miles away.
6 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Sprotbrough ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Within about a 10-minute walk there is a pharmacy (3 min), a shop (3 min), a park (10 min), a café (6 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
What it may cost
We estimate The Richmond at £1,400–£1,720 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £73k–£89k.
Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.
With savings below £23,250, Doncaster Council may contribute once it has carried out a free needs assessment.
Scores behind the rating
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, The Richmond scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 8 October 2025, published 26 November 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Rating history
- Aug 2017
- Sep 2018
- May 2021
- Nov 2025
- Today Rated in the last 12 months
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 6 May 2021
- CQC inspection report 12 September 2018
- CQC inspection report 4 August 2017
Kitchen hygiene rating
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 13 May 2025 by Doncaster. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "The Richmond"). Open Government Licence.
The neighbourhood
- Ward
- Sprotbrough
- Council
- City of Doncaster Council · paying for care
- Parliamentary constituency
- Doncaster North
- NHS area (integrated care board)
- NHS South Yorkshire Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Care homes in DN5 (7)
Open the full map · How to get there · OpenStreetMap (ODbL)
Around the building
- Bus stop 130 m (2 min walk) · 10 stops within 600 m
- Railway station Doncaster, 1.6 km (19 min walk)
- Pharmacy Weldricks Pharmacy, 270 m (3 min walk)
- Shop Sainsbury's Local, 270 m (3 min walk)
- Park 790 m (10 min walk)
- Café Dixie's cafe, 480 m (6 min walk)
- Place of worship Sprotbrough Road Community Church, 180 m (2 min walk)
- Library Sprotbrough Community Library, 530 m (7 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.
The company behind The Richmond
The Richmond is run by Crown Care Iv Limited (company 08776429), incorporated in 2013, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care.
Crown Care IV Limited runs 6 CQC-registered services across 4 council areas; 3 of the 6 with a rating are Good or Outstanding (50%), against 83% for the same mix of services across England.
2 of its services are in Doncaster.
It trades under the Crown Care brand, which covers 22 services run by 12 registered providers.
The inspection, summarised
- We also assessed the service due to the age of the rating.
- We last assessed the service in 2018 and rated the service good.
- Risks associated with people's care were identified and managed to keep people safe.
- One person said, “I feel safe here because if you want anything they [staff] will listen and talk to you.” Another person said, “I am very safe here.
Inspected 15 April 2021; report published 6 May 2021; supporting 48 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Registered specialisms
From the CQC register; ask how each need is met in practice.
How CQC rated each area
- Safe72% score63 of 75 in Doncaster
- Effective75% score70 of 75 in Doncaster
- Caring75% score69 of 75 in Doncaster
- Responsive75% score67 of 75 in Doncaster
- Well-led75% score50 of 75 in Doncaster
CQC key question ratings, published 26 November 2025. Under each rating: how many care homes in Doncaster share it.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How The Richmond compares
- Rated Good. Across Doncaster, 81% of the 75 rated care homes are Good or Outstanding and 4 are Outstanding.
- Its rating (November 2025) is more recent than 67% of care home ratings in Doncaster.
- With 50 beds it is larger than 76% of care homes in Doncaster, where the typical home has 32.
- Registered with CQC in 2016: it has been registered longer than 51% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Doncaster lists 3.
Compared with every CQC-registered care home in Doncaster. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated care homes near Sprotbrough
- Manor HouseJun 2025
- Ivy CourtFeb 2026
- Elmdale HouseMar 2026
Frequently asked about The Richmond
- Who runs The Richmond?
- CQC lists Crown Care IV Limited as the provider responsible for The Richmond.
- How many residents can The Richmond take?
- The Richmond has 50 registered places. Ask how many are free now and which rooms have en-suites.
- Is The Richmond rated well for safety?
- CQC rates five key questions. For The Richmond: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from The Richmond cost?
- No fee list from The Richmond has reached us. Residential care home typically costs £1,115 a week (average 2026 self-funder fees in Yorkshire and the Humber). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What services is The Richmond registered for?
- CQC lists The Richmond under: nursing homes. Check which of these it is actively providing now.
- Is The Richmond regulated by the Care Quality Commission?
- The Richmond is on the CQC register as a care home (ID 1-2475424853) and was rated Good overall in November 2025.
- What is The Richmond's address?
- It is at Allendale Road, Doncaster, DN5 8BS.
- When did CQC last rate The Richmond?
- The latest rating is dated 26 November 2025; ask whether there have been changes since.
- Is The Richmond registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Widen your search
In Doncaster
Free download
Free printable: 40 things to check in a care home
Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.
Is this your service? Show your rating on your website
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.