Care home · Driffield
The Willows
Illustrative photo, not of The Willows- Address
- Bridlington Road, Burton Fleming, Driffield, YO25 3PE
- Run by
- Hexon Limited (5 services)
- Service
- Residential care home
- Beds
- 33 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Isabell Dawn Bowman
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04347865)
- Last CQC check
- 24 Mar 2022
- Typical fees Estimated
- £1,140–£1,390 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-142237848
Introducing The Willows
The Willows in Driffield is registered with the Care Quality Commission as a residential care home, run by Hexon Limited. The service is registered to support older people and lists dementia among its specialisms.
CQC rated it Good overall (August 2019).
What inspectors found
- The provider had a robust system in place to ensure that all visitors entering the premises had their vaccination status and lateral flow tests (LFT) checked.
- The provider required visitors to have a negative LFT before entry, and staff were available and trained to support visitors to complete LFT where needed.
- The service was very clean, tidy, and well maintained.
- A cleaning schedule was in place which included additional cleaning of frequently touched areas such as door handles.
Inspected 28 February 2022; report published 24 March 2022; supporting 23 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Ownership and company checks
The Willows is run by Hexon Limited (company 04347865), incorporated in 2002, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Hexon Limited runs 5 CQC-registered services across 2 council areas; 5 of the 5 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
4 of its services are in East Riding of Yorkshire.
History with CQC
The Willows has been registered with CQC since January 2011, about 15 years.
CQC has published 7 overall ratings for it (2014–2022), starting at Requires improvement and improving to Inspected but not rated.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
6 reports have been published for this location, most recently on 24 March 2022.
Specialisms
Specialisms as registered with CQC.
Budgeting for this home
We estimate The Willows at £1,140–£1,390 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £59k–£72k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Council help is possible below £23,250 in savings: ask East Riding of Yorkshire Council for a free care needs assessment.
Rating history
- Dec 2014
- Sep 2015
- Mar 2016
- Aug 2016
- Jan 2017
- Aug 2019
- Mar 2022
- Today Rating 7 years old
CQC rating timeline for this address. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 24 March 2022
- CQC inspection report 14 August 2019
- CQC inspection report 24 January 2017
- CQC inspection report 25 August 2016
- CQC inspection report 3 March 2016
- CQC inspection report 15 September 2015
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 14 May 2026 by East Riding of Yorkshire. Ask how special diets are handled and whether residents can eat when they like.
From the Food Standards Agency (listed as "The Willows Residential Care Home"). Open Government Licence.
Area and map
- Ward
- East Wolds and Coastal
- Parliamentary constituency
- Bridlington and The Wolds
- NHS area (integrated care board)
- NHS Humber and North Yorkshire Integrated Care Board
- ONS area type
- Smaller rural (further from a major town or city)
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in YO25 (12)
Bigger map · How to get there · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence.
How it fits locally
Choice is thinner here: the nearest other care home is Pinfold Lodge Nursing Home, 3.5 miles away.
18 of the 19 nearest rated care homes have a more recent rating than this one.
It sits in East Wolds and Coastal ward, classed by ONS as smaller rural (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.
What the ratings tell you
All five areas CQC looks at are rated Good for The Willows: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 82 of the 133 other care homes in East Riding of Yorkshire that CQC has rated.
Ratings for safety, care and leadership
- Safe105 of 134 in East Riding of Yorkshire
- Effective112 of 134 in East Riding of Yorkshire
- Caring115 of 134 in East Riding of Yorkshire
- Responsive113 of 134 in East Riding of Yorkshire
- Well-led83 of 134 in East Riding of Yorkshire
Source: CQC, published 14 August 2019. Under each rating: how many care homes in East Riding of Yorkshire share it.
Family reviews
No family has reviewed The Willows on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Quick answers about The Willows
- How much does The Willows charge?
- The Willows has not published its fees with us. Ask for a written quote that includes weekend and bank holiday rates.
- Is The Willows rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How big is The Willows?
- The Willows has 33 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for The Willows?
- CQC lists Hexon Limited as the provider responsible for The Willows.
- Is The Willows registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is The Willows's CQC rating?
- The rating now shown was published on 14 August 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- What services is The Willows registered for?
- Registration for The Willows covers: residential homes. Check which of these it offers today.
- Where is The Willows?
- It is at Bridlington Road, Burton Fleming, Driffield, YO25 3PE.
- Is The Willows regulated by the Care Quality Commission?
- Yes: CQC lists it as a care home under location ID 1-142237848 and was rated Good overall in August 2019.
In East Riding of Yorkshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.