Care home · Sunderland

Thornhill

Rated Good by CQC Rating published 4 October 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Thornhill
Address
21 Thornhill Park, Sunderland, SR2 7LA
Run by
North East Autism Society (16 services)
Service
Residential care home
Beds
7 (registered with CQC)
Registered with CQC
February 2013 (13 years)
Registered manager
Louise Irwin
Company check
Active, trading since 1993 (33 years), accounts up to date (Companies House 02859620)
Last CQC check
4 Oct 2023
Typical fees Estimated
£1,070–£1,300 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered activities: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-548267262

The service in brief

Thornhill is a CQC-registered residential care home in Sunderland, run by North East Autism Society. Its CQC registration covers adults under 65, including people living with learning disabilities.

At its most recent rating, CQC judged it Good overall (October 2023). It is one of 49 CQC-registered care homes in and around Sunderland; 46 of those are rated Good or Outstanding.

Track record

Thornhill has been registered with CQC since February 2013, about 13 years.

CQC has published 4 overall ratings for it (2016–2023), starting at Good and staying Good every time.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

5 reports have been published for this location, most recently on 4 October 2023.

The five key questions

  • SafeGood80 of 87 in Sunderland
  • EffectiveGood80 of 87 in Sunderland
  • CaringGood75 of 87 in Sunderland
  • ResponsiveGood77 of 87 in Sunderland
  • Well-ledGood76 of 87 in Sunderland

From CQC's latest report, published 4 October 2023. Under each rating: how many care homes in Sunderland share it.

The registered provider

Thornhill is run by North East Autism Society (company 02859620), incorporated in 1993, 19 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 11 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

North East Autism Society runs 16 CQC-registered services across 2 council areas; 15 of the 16 with a rating are Good or Outstanding (94%), against 83% for the same mix of services across England.

14 of its services are in Sunderland.

Rating history

  1. Jan 2016 Good
  2. Feb 2018 Good
  3. Apr 2021 Inspected but not rated
  4. Oct 2023 Good
  5. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Reports on the CQC website

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 6 March 2020 by Sunderland. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "North East Autism Society - Thornhill Unit (21 Thornhill PK)"). Open Government Licence.

Location and local area

Ward
Tunstall & Humbledon
Parliamentary constituency
Sunderland Central
NHS integrated care board
NHS North East and North Cumbria Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Care homes in SR2 (30)

Open the full map · Plan a journey · © OpenStreetMap contributors

Around the building

  • Bus stop 70 m (1 min walk) · 41 stops within 600 m
  • Railway station University, 500 m (6 min walk)
  • GP surgery Park Lane Practice, 550 m (7 min walk)
  • Pharmacy Boots, 970 m (12 min walk)
  • Shop Ashbrooke Store, 390 m (5 min walk)
  • Park 340 m (4 min walk)
  • Café Phase 2 Cafe, 580 m (7 min walk)
  • Place of worship Burn Park Methodist Church, 420 m (5 min walk)
  • Library The Murray Library, 590 m (7 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 24 of them rated Good or Outstanding, and the closest is Thorncliffe House, under 0.5 miles away.

10 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Tunstall & Humbledon ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Within about a 10-minute walk there is a GP surgery (7 min), a shop (5 min), a park (4 min), a café (7 min), a bus stop (1 min) and a railway station (6 min), which matters for residents who can go out and for visiting family.

What inspectors found

  • The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
  • Right support: The service maximised people's choice, control and independence.
  • Staff were safely recruited and received an induction followed by training from the provider.
  • Training was monitored and staff were supported with regular meetings and supervisions.

Inspected 5 July 2023; report published 4 October 2023. From the regulator's own summary (Open Government Licence). Read the full report.

Costs to expect

We estimate Thornhill at £1,070–£1,300 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£68k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Sunderland Council may pay part of the cost after a free care needs assessment.

Reading Thornhill's CQC ratings

Thornhill has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 75 of the 86 other care homes in Sunderland that CQC has rated.

Registered specialisms

From the CQC register; ask how each need is met in practice.

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How Thornhill compares

  • Rated Good. Across Sunderland, 93% of the 87 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (October 2023) is more recent than 66% of care home ratings in Sunderland.
  • With 7 beds it is smaller than 72% of care homes in Sunderland, where the typical home has 35.
  • Registered with CQC in 2013: it has been registered longer than 53% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in Sunderland lists 3.

All figures compare it with other care homes in Sunderland; CQC register, Oct 2026.

Other care homes close by

Guides for families

Sunderland: care homes inspected recently

Thornhill: common questions

Can Thornhill care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
When was Thornhill last inspected?
CQC published the current rating on 4 October 2023, 3 years ago. Older ratings are common, so ask about changes since.
What type of care does Thornhill provide?
Thornhill is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.
Where is Thornhill based?
It is at 21 Thornhill Park, Sunderland, SR2 7LA.
Is Thornhill regulated by the Care Quality Commission?
It is. The CQC register records Thornhill as a care home, location ID 1-548267262 and was rated Good overall in October 2023.
How much does Thornhill charge?
We don't have published prices from Thornhill yet. Residential care home typically costs £1,095 a week (average 2026 self-funder fees in North East). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Thornhill rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How big is Thornhill?
Thornhill is registered for up to 7 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Thornhill?
North East Autism Society is the registered provider for Thornhill.

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