Care home · Milton Keynes

Tolcarne Avenue

Rated Good by CQC Rating published 22 November 2019 Rating 6 years old
Rated 6 years ago. CQC's last published rating for this service is from November 2019. Ask what has changed since, such as the manager or the number of people they support.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Tolcarne Avenue
Address
60 Tolcarne Avenue, Fishermead, Milton Keynes, MK6 2SS
Service
Residential care home
Beds
3 (registered with CQC)
Registered with CQC
January 2011 (15 years)
Registered manager
Claire Croucher
Company check
Active, trading since 2006 (20 years), accounts up to date (Companies House 05681855)
Last CQC check
22 Nov 2019
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

Full report at cqc.org.uk · CQC location ID 1-115544280

The service in brief

Tolcarne Avenue is a CQC-registered residential care home in Milton Keynes, run by Precious Homes Support Limited. Its CQC registration covers older people, including people living with physical disabilities and learning disabilities.

At its most recent rating, CQC judged it Good overall (November 2019). It is one of 20 CQC-registered care homes in and around Milton Keynes; 15 of those are rated Good or Outstanding.

Around Milton Keynes

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Veryan Place, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25).

16 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Woughton & Fishermead ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (4 min), a shop (3 min), a park (1 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Tolcarne Avenue: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 31 of the 43 other care homes in Milton Keynes that CQC has rated.

Likely fees

We estimate Tolcarne Avenue at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask how often fees rise and whether they go up if care needs increase.

Milton Keynes Council can help with costs for people with savings under £23,250, starting with a free assessment.

What inspectors found

  • eople continued to receive safe care, and staff we spoke with understood safeguarding procedures and how to raise concerns.
  • Staff were confident that management took appropriate actions safeguard people.
  • Risk assessments were in place to manage risks within people's lives.
  • This included positive behaviour plans for supporting people who may display behaviour which challenges.

Inspected 28 October 2019; report published 22 November 2019; supporting 3 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Tolcarne Avenue over the years

CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.

The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 6 CQC reports on file for this address; the newest is from 22 November 2019.

Ratings for safety, care and leadership

  • SafeGood37 of 44 in Milton Keynes
  • EffectiveGood40 of 44 in Milton Keynes
  • CaringGood38 of 44 in Milton Keynes
  • ResponsiveGood39 of 44 in Milton Keynes
  • Well-ledGood32 of 44 in Milton Keynes

As rated by CQC, published 22 November 2019. Under each rating: how many care homes in Milton Keynes share it.

Who it can help

Registration details from CQC.

Who runs it

Tolcarne Avenue is run by Precious Homes Support Limited (company 05681855), incorporated in 2006, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Precious Homes Support Limited runs 9 CQC-registered services across 4 council areas; 9 of the 9 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.

6 of its services are in Milton Keynes.

It trades under the Precious Homes brand, which covers 18 services run by 2 registered providers.

Rating history

  1. Apr 2015 Good
  2. May 2017 Good
  3. Nov 2019 Good
  4. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Where it is

Ward
Woughton & Fishermead
Parliamentary constituency
Milton Keynes Central
Integrated care board
NHS Central East Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England

Bigger map · How to get there · OpenStreetMap (ODbL)

Within walking distance

  • Bus stop 160 m (2 min walk) · 27 stops within 600 m
  • GP surgery Fishermead Medical Centre, 480 m (6 min walk)
  • Pharmacy 330 m (4 min walk)
  • Shop Fishermead Convenience Store, 240 m (3 min walk)
  • Park 60 m (1 min walk)
  • Café Testimony, 300 m (4 min walk)
  • Place of worship Seventh-Day Advocate Church, 170 m (2 min walk)
  • Library MKUH Staff Library, 1.3 km (16 min walk)

Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.

Ward and NHS boundaries from official postcode data, Open Government Licence.

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Tolcarne Avenue: common questions

How much does Tolcarne Avenue charge?
Tolcarne Avenue hasn't shared a price list with us. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
Is Tolcarne Avenue rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How many residents can Tolcarne Avenue take?
CQC capacity for Tolcarne Avenue: 3 beds. Ask about current availability and room facilities.
Who is the registered provider for Tolcarne Avenue?
The registered provider is Precious Homes Support Limited, according to CQC.
Can Tolcarne Avenue care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
How recent is Tolcarne Avenue's CQC rating?
22 November 2019 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
What services is Tolcarne Avenue registered for?
CQC lists Tolcarne Avenue under: residential homes. Check which of these it is actively providing now.
Where is Tolcarne Avenue based?
It is at 60 Tolcarne Avenue, Fishermead, Milton Keynes, MK6 2SS.
Is Tolcarne Avenue regulated by the Care Quality Commission?
Yes. Tolcarne Avenue is registered with the Care Quality Commission as a care home (location ID 1-115544280) and was rated Good overall in November 2019.

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