Care home · Heswall
Trepassey Residential Home
Illustrative photo, not of Trepassey Residential Home- Address
- 26 Hillside Road, Heswall, Wirral, CH60 0BW
- Run by
- The Cheshire Residential Homes Trust (3 services)
- Service
- Residential care home
- Beds
- 34 (registered with CQC)
- Registered with CQC
- December 2010 (15 years)
- Registered manager
- Rachel Elizabeth Tucker
- Last CQC check
- 14 Sep 2026
- Typical fees Estimated
- £1,080–£1,330 a week for residential care. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-131717967
The service in brief
Registered with CQC as a residential care home, Trepassey Residential Home is based in Heswall, run by The Cheshire Residential Homes Trust. It is registered to support older people.
Its latest CQC rating is Good overall (September 2026). It is one of 9 CQC-registered care homes in and around Heswall; 7 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe75% score66 of 104 in Wirral
- Effective75% score89 of 104 in Wirral
- Caring80% score92 of 104 in Wirral
- Responsive79% score89 of 104 in Wirral
- Well-led75% score71 of 104 in Wirral
Source: CQC, published 14 September 2026. Under each rating: how many care homes in Wirral share it.
The company behind Trepassey Residential Home
The Cheshire Residential Homes Trust runs 3 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
What inspectors found
- The service provides residential care and personal support for older adults, including people living with dementia.
- People received care from a committed and compassionate staff team dedicated to promoting their wellbeing, independence, and overall quality of life.
- Feedback from people using the service, their family members and staff was on the whole positive, reflecting a caring environment underpinned by kindness, openness and a commitment to continual improvement.
- One family member told us, "The staff are all lovely, They are kind and caring as well as being helpful." Another said, "This is the most fantastic care home, we are so grateful to have found such a fantastic place for [Name]." People and family members told us they felt safe and well supported.
Inspected 21 January 2021; report published 5 February 2021. From the regulator's own summary (Open Government Licence). Read the full report.
Scores behind the rating
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Trepassey Residential Home scores 77%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 80%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 79%
- Person-centred Care3 · Good
- Care provision, Integration and continuity4 · Exceptional
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 9 September 2026, published 14 September 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Past CQC ratings
- Feb 2016
- Sep 2016
- Apr 2017
- Jun 2018
- Feb 2021
- Sep 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 5 February 2021
- CQC inspection report 23 June 2018
- CQC inspection report 21 April 2017
- CQC inspection report 30 September 2016
- CQC inspection report 26 February 2016
- Inspection report 14 September 2013
Finding it
- Ward
- Heswall
- Council
- Wirral Council · paying for care
- Parliamentary constituency
- Wirral West
- NHS integrated care board
- NHS Cheshire and Merseyside Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Open the full map · How to get there · Base map © OpenStreetMap
Local amenities
- Bus stop 310 m (4 min walk) · 14 stops within 600 m
- Railway station Heswall, 1.7 km
- GP surgery SDS Rejuvenate Medispa, 830 m (10 min walk)
- Pharmacy Boots, 760 m (9 min walk)
- Shop M&S Simply Food, 540 m (7 min walk)
- Park 500 m (6 min walk)
- Café Milk Run, 500 m (6 min walk)
- Place of worship Our Lady and St. John, 460 m (6 min walk)
- Library Heswall Library, 620 m (8 min walk)
Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Around Heswall
There are 11 other care homes within 3 miles, 9 of them rated Good or Outstanding; the nearest is Heathermount Residential Home, under 0.5 miles away.
Its rating is more recent than any of the 24 nearest rated care homes.
It sits in Heswall ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Within about a 10-minute walk there is a pharmacy (9 min), a shop (7 min), a park (6 min), a café (6 min) and a bus stop (4 min), which matters for residents who can go out and for visiting family.
Likely fees
We estimate Trepassey Residential Home at £1,080–£1,330 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£69k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
Wirral Council can help with costs for people with savings under £23,250, starting with a free assessment.
The ratings in context
All five areas CQC looks at are rated Good for Trepassey Residential Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 70 of the 103 other care homes in Wirral that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Well-led at 75%, averaging 77% overall.
Trepassey Residential Home over the years
Trepassey Residential Home has been registered with CQC since December 2010, about 15 years.
CQC has published 6 overall ratings for it (2016–2026), starting at Requires improvement and improving to Good.
6 reports have been published for this location, most recently on 5 February 2021.
Needs it is registered to meet
As listed with the regulator.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Trepassey Residential Home stands locally
- Rated Good. Across Wirral, 70% of the 104 rated care homes are Good or Outstanding and 0 are Outstanding.
- Its rating (September 2026) is more recent than 96% of care home ratings in Wirral.
- With 34 beds it is larger than 59% of care homes in Wirral, where the typical home has 29.
- Registered with CQC in 2010: it has been registered longer than 88% of care homes in the area.
- It lists 1 specialisms with CQC; the typical care home in Wirral lists 3.
All figures compare it with other care homes in Wirral; CQC register, Oct 2026.
Also nearby
Guides for families
Other care homes near Heswall with recent ratings
- The HazelwellMar 2025
Quick answers about Trepassey Residential Home
- What services is Trepassey Residential Home registered for?
- Trepassey Residential Home is registered for residential homes. Ask which of these it provides at the moment.
- Is Trepassey Residential Home registered with CQC?
- Yes: CQC lists it as a care home under location ID 1-131717967 and was rated Good overall in September 2026.
- Where is Trepassey Residential Home based?
- It is at 26 Hillside Road, Heswall, Wirral, CH60 0BW.
- When was Trepassey Residential Home last inspected?
- 14 September 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Can Trepassey Residential Home care for someone with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Who is the registered provider for Trepassey Residential Home?
- CQC lists The Cheshire Residential Homes Trust as the provider responsible for Trepassey Residential Home.
- How many residents can Trepassey Residential Home take?
- Trepassey Residential Home has 34 registered places. Ask how many are free now and which rooms have en-suites.
- How is Trepassey Residential Home rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does care from Trepassey Residential Home cost?
- No fee list from Trepassey Residential Home has reached us. Residential care home typically costs £1,100 a week (average 2026 self-funder fees in North West). Request a written quote and check what is charged on top.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.