Care home · Folkestone

Tristford

Rated Good by CQC Rating published 18 August 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from August 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Tristford
Address
7 Radnor Park West, Folkestone, CT19 5HJ
Run by
MNP Complete Care Limited (5 services)
Service
Residential care home
Beds
12 (registered with CQC)
Registered with CQC
May 2018 (8 years)
Registered manager
Adam John Lancaster
Company check
Active, trading since 2017 (8 years), accounts up to date (Companies House 11073266)
Last CQC check
18 Aug 2022
Typical fees Estimated
£1,400–£1,710 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-5068220043

An overview of Tristford

Registered with CQC as a residential care home, Tristford is based in Folkestone, run by MNP Complete Care Limited. It supports adults of all ages, with registered specialisms in physical disabilities and learning disabilities.

Its latest CQC rating is Good overall (August 2022). It is one of 31 CQC-registered care homes in and around Folkestone; 23 of those are rated Good or Outstanding.

What inspectors found

  • We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
  • The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
  • Right support ● People had choice and control over their lives.
  • They set goals with staff and were supported to develop and maintain their independence.

Inspected 6 July 2022; report published 18 August 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

The local picture

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Maple House, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: physical disabilities (7 of the nearest 25).

8 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Broadmead ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Within about a 10-minute walk there is a GP surgery (9 min), a pharmacy (5 min), a shop (5 min), a park (2 min), a café (4 min), a bus stop (3 min) and a railway station (4 min), which matters for residents who can go out and for visiting family.

The five key questions

  • SafeGood360 of 465 in Kent
  • EffectiveGood410 of 465 in Kent
  • CaringGood416 of 465 in Kent
  • ResponsiveGood404 of 465 in Kent
  • Well-ledGood330 of 465 in Kent

CQC key question ratings, published 18 August 2022. Under each rating: how many care homes in Kent share it.

What it may cost

We estimate Tristford at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.

How long it has been running

CQC registration dates from May 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2019–2022), starting at Good and staying Good every time.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reports on record: 2, with the most recent dated 18 August 2022.

What the ratings tell you

Tristford has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 329 of the 464 other care homes in Kent that CQC has rated.

Who the service is registered for

Specialisms as registered with CQC.

Rating history

  1. May 2019 Good
  2. Aug 2022 Good
  3. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Food safety inspection

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 July 2025 by Folkestone and Hythe. Meals matter in a care home: ask to see a menu and whether residents can choose.

From the Food Standards Agency (listed as "Tristford"). Open Government Licence.

Where it is

Ward
Broadmead
Parliamentary constituency
Folkestone and Hythe
Local NHS (ICB)
NHS Kent and Medway Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in CT19 (10)

Open the full map · Plan a journey · Map data: OpenStreetMap contributors

Close by

  • Bus stop 250 m (3 min walk) · 27 stops within 600 m
  • Railway station Folkestone Central, 310 m (4 min walk)
  • GP surgery The Manor Clinic, 710 m (9 min walk)
  • Pharmacy Central Pharmacy, 410 m (5 min walk)
  • Shop premier store, 400 m (5 min walk)
  • Park Upper Radnor Park, 160 m (2 min walk)
  • Café Caféxpresshop, 310 m (4 min walk)
  • Place of worship Kingdom Hall of Jehovah's Witnesses, 410 m (5 min walk)
  • Library Folkestone Library (CURRENTLY CLOSED), 960 m (12 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Ownership and company checks

Tristford is run by Mnp Complete Care Limited (company 11073266), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

MNP Complete Care Limited runs 5 CQC-registered services; 1 of the 4 with a rating are Good or Outstanding (25%), against 83% for the same mix of services across England.

All 5 are in Kent, so it is a local operator rather than a national chain.

Family reviews

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Compared with other care homes locally

  • Rated Good. Across Kent, 79% of the 464 rated care homes are Good or Outstanding and 18 are Outstanding.
  • Its rating (August 2022) is more recent than 52% of care home ratings in Kent.
  • With 12 beds it is smaller than 67% of care homes in Kent, where the typical home has 25.
  • Registered with CQC in 2018: it has been registered longer than 30% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Kent lists 3.

Compared with every CQC-registered care home in Kent. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Recently rated care homes near Folkestone

Quick answers about Tristford

Who is the registered provider for Tristford?
CQC lists MNP Complete Care Limited as the provider responsible for Tristford.
How big is Tristford?
CQC registers Tristford for 12 residents; ask about vacancies, room sizes and en-suite bathrooms.
How is Tristford rated for safety and leadership?
CQC rates five key questions. For Tristford: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does Tristford charge?
Tristford has not published its fees with us. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
What services is Tristford registered for?
CQC lists Tristford under: residential homes. Check which of these it is actively providing now.
Is Tristford registered with CQC?
Registered, yes: location 1-5068220043 on the Care Quality Commission register, listed as a care home and was rated Good overall in August 2022.
Where is Tristford based?
It is at 7 Radnor Park West, Folkestone, CT19 5HJ.
When did CQC last rate Tristford?
Its current CQC rating dates from 18 August 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Does Tristford support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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