Care home · Deal
Upton House
Illustrative photo, not of Upton House- Address
- Deal Road, Worth, Deal, CT14 0BA
- Run by
- Upton House
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Sarah Jane Davis
- Last CQC check
- 23 May 2025
- Typical fees Estimated
- £1,460–£1,780 a week for residential care (dementia). Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-132503069
About Upton House
Registered with CQC as a residential care home, Upton House is based in Deal. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (May 2025). It is one of 6 CQC-registered care homes in and around Sandwich; 5 of those are rated Good or Outstanding.
The registered provider
Upton House is the only service its provider, Upton House, runs, so it is an independent, single-site operator rather than part of a chain.
Key points from CQC's visit
- We found improvements had been made to care plans, medicines and governance.
- People received person centred care from staff who knew them well.
- There were enough staff with the right skills, qualifications and experience.
- People were positive about the quality of their care.
Inspected 14 March 2023; report published 16 May 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How the scores break down
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Upton House scores 73%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 23 April 2025, published 23 May 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Rating history
- Apr 2016
- Feb 2017
- Nov 2018
- Oct 2022
- May 2023
- May 2025
- Today Rating 1 year old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 16 May 2023
- CQC inspection report 15 October 2022
- CQC inspection report 22 November 2018
- CQC inspection report 3 February 2017
- CQC inspection report 15 April 2016
- Inspection report 8 January 2014
Food safety inspection
The kitchen has a food hygiene rating of 3 (generally satisfactory), from an inspection on 18 August 2026 by Dover. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Upton House"). Open Government Licence.
The neighbourhood
- Ward
- Eastry Rural
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Dover and Deal
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- Type of area
- Smaller rural · further from a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Care homes in CT14 (22)
Open the full map · Route planner · Base map © OpenStreetMap
Within walking distance
- Bus stop 180 m (2 min walk) · 13 stops within 600 m
- Railway station Sandwich, 1.8 km
- Park Worth Memorial Park, 650 m (8 min walk)
- Place of worship St Peter & St Paul, 540 m (7 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Registered specialisms
From the CQC register; ask how each need is met in practice.
Each area CQC checks
- Safe75% score360 of 465 in Kent
- Effective75% score410 of 465 in Kent
- Caring70% score416 of 465 in Kent
- Responsive71% score404 of 465 in Kent
- Well-led75% score330 of 465 in Kent
As rated by CQC, published 23 May 2025. Under each rating: how many care homes in Kent share it.
The local picture
There are 4 other care homes within 3 miles, 2 of them rated Good or Outstanding; the nearest is Martha House, 1.0 miles away.
It is registered for needs that fewer services nearby cover: dementia (7 of the nearest 25).
9 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Eastry Rural ward, classed by ONS as smaller rural (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Within about a 10-minute walk there is a park (8 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
Reading Upton House's CQC ratings
Upton House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 329 of the 464 other care homes in Kent that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Caring at 70%, averaging 73% overall.
What it may cost
We estimate Upton House at £1,460–£1,780 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £76k–£93k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
How long it has been running
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 6 overall ratings for it (2016–2025), starting at Good; it has gone up 2 and down 1 time, and is now Good.
6 reports have been published for this location, most recently on 16 May 2023.
Family reviews
There are no reviews of Upton House yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other care homes locally
- Rated Good. Across Kent, 79% of the 464 rated care homes are Good or Outstanding and 18 are Outstanding.
- Its rating (May 2025) is more recent than 78% of care home ratings in Kent.
- With 20 beds it is smaller than 56% of care homes in Kent, where the typical home has 25.
- Registered with CQC in 2011: it has been registered longer than 59% of care homes in the area.
- It lists 2 specialisms with CQC; the typical care home in Kent lists 3.
Based on the CQC register for Kent as at Oct 2026.
Nearest care homes
Guides for families
Recently rated care homes near Sandwich
- King Edward HouseJul 2026
Questions about Upton House
- Where is Upton House based?
- It is at Deal Road, Worth, Deal, CT14 0BA.
- What kind of care can Upton House offer?
- CQC lists Upton House under: residential homes. Check which of these it is actively providing now.
- How many beds does Upton House have?
- Upton House is registered for up to 20 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- How much does care from Upton House cost?
- Upton House has not published its fees with us. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Upton House a registered provider?
- Upton House is on the CQC register as a care home (ID 1-132503069) and was rated Good overall in May 2025.
- When did CQC last rate Upton House?
- CQC published the current rating on 23 May 2025, 1 year ago. Older ratings are common, so ask about changes since.
- How is Upton House rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- Does Upton House support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.