Care home · Rushden

Victoria House

Rated Good by CQC Rating published 20 January 2023 Rating 3 years old
A carer serving tea to residents in a care home lounge Illustrative photo, not of Victoria House
Address
77 Victoria Road, Rushden, NN10 0AS
Service
Residential care home
Beds
47 (registered with CQC)
Registered with CQC
December 2010 (15 years)
Registered manager
Kristina Craig
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04469078)
Last CQC check
20 Jan 2023
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care

Read the full CQC inspection report · CQC location ID 1-133845190

Introducing Victoria House

Victoria House is a CQC-registered residential care home in Rushden, run by Shaw Healthcare (de Montfort) Limited. Its CQC registration covers older people, including people living with dementia and mental health conditions.

At its most recent rating, CQC judged it Good overall (January 2023). Well-led was rated Requires improvement. It is one of 16 CQC-registered care homes in and around Rushden; 13 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 5 overall ratings for it (2015–2023), starting at Requires improvement and improving to Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

6 reports have been published for this location, most recently on 20 January 2023.

From the latest CQC inspection

  • People were protected from the risk of harm, felt safe, and staff were aware of how to raise any safeguarding concerns.
  • Care and risk support plans set out people's known risks and provided guidance to ensure staff could provide safe care.
  • Some risk assessments did not contain enough detail, and this was rectified during the inspection.
  • New staff were safely recruited and there were enough staff to meet people's needs.

Inspected 9 December 2022; report published 20 January 2023; supporting 47 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

How it fits locally

There are 21 other care homes within 3 miles, 16 of them rated Good or Outstanding; the nearest is The Beeches Care Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25).

12 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Rushden Lakes ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Within about a 10-minute walk there is a GP surgery (8 min), a pharmacy (4 min), a shop (3 min), a park (7 min), a café (2 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Safe, effective, caring, responsive, well-led

  • SafeGood83 of 104 in North Northamptonshire
  • EffectiveGood89 of 104 in North Northamptonshire
  • CaringGood94 of 104 in North Northamptonshire
  • ResponsiveGood88 of 104 in North Northamptonshire
  • Well-ledRequires improvement25 of 104 in North Northamptonshire

From CQC's latest report, published 20 January 2023. Under each rating: how many care homes in North Northamptonshire share it.

The company behind Victoria House

Victoria House is run by Shaw Healthcare (de Montfort) Limited (company 04469078), incorporated in 2002, 8 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Shaw Healthcare (de Montfort) Limited runs 6 CQC-registered services; 5 of the 6 with a rating are Good or Outstanding (83%), against 83% for the same mix of services across England.

All 6 are in North Northamptonshire, so it is a local operator rather than a national chain.

It trades under the Shaw Healthcare brand, which covers 40 services run by 7 registered providers.

Budgeting for this home

We estimate Victoria House at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.

Council help is possible below £23,250 in savings: ask North Northamptonshire Council for a free care needs assessment.

Past CQC ratings

  1. Apr 2015 Requires improvement
  2. Aug 2015 Requires improvement
  3. Jul 2016 Good
  4. Dec 2018 Good
  5. Jan 2023 Good
  6. Today Rating 3 years old

Published CQC ratings in date order.

CQC reports

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 24 March 2026 by North Northamptonshire. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.

From the Food Standards Agency (listed as "Victoria House Care Home"). Open Government Licence.

Finding it

Ward
Rushden Lakes
Parliamentary constituency
Wellingborough and Rushden
NHS integrated care board
NHS Northamptonshire Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Care homes in NN10 (14)

Open the full map · Directions · Base map © OpenStreetMap

Close by

  • Bus stop 190 m (2 min walk) · 20 stops within 600 m
  • GP surgery Rushden Medical Centre, 650 m (8 min walk)
  • Pharmacy Cherry Pharmacy, 300 m (4 min walk)
  • Shop International Supermarket, 240 m (3 min walk)
  • Park 570 m (7 min walk)
  • Café Blue corner Cafe, 180 m (2 min walk)
  • Place of worship Rushden High Street Church Hall, 240 m (3 min walk)
  • Library Rushden Library, 500 m (6 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Who they support

As listed with the regulator.

The ratings in context

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across North Northamptonshire, 25 of 104 rated care homes are Requires improvement for Well-led (24%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

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Victoria House against its area

  • Rated Good. Across North Northamptonshire, 82% of the 104 rated care homes are Good or Outstanding and 7 are Outstanding.
  • Its rating (January 2023) is more recent than 45% of care home ratings in North Northamptonshire.
  • With 47 beds it is larger than 74% of care homes in North Northamptonshire, where the typical home has 26.
  • Registered with CQC in 2010: it has been registered longer than 84% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in North Northamptonshire lists 3.
  • Areas CQC rated below Good: Well-led (25% of care homes in North Northamptonshire are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered care home in North Northamptonshire. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Rushden: care homes inspected recently

Questions about Victoria House

How many beds does Victoria House have?
Victoria House is registered for up to 47 residents. Ask about current vacancies and whether rooms have en-suite facilities.
Who runs Victoria House?
Victoria House is run by Shaw Healthcare (de Montfort) Limited, the registered provider on the CQC register.
What are Victoria House's fees?
Victoria House has not published its fees with us. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for a written quote that includes weekend and bank holiday rates.
How is Victoria House rated for safety and leadership?
CQC rates five key questions. For Victoria House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What is Victoria House's address?
It is at 77 Victoria Road, Rushden, NN10 0AS.
Is Victoria House registered with CQC?
Registered, yes: location 1-133845190 on the Care Quality Commission register, listed as a care home and was rated Good overall in January 2023.
What kind of care can Victoria House offer?
Its CQC registration covers residential homes. Ask Victoria House how it would adapt if needs increase.
Does Victoria House support people with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When did CQC last rate Victoria House?
The latest rating is dated 20 January 2023, 3 years ago; ask whether there have been changes since.

Care homes in neighbouring towns

In North Northamptonshire

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Victoria House: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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