Care home · Alford
Victoria House Residential Home
Illustrative photo, not of Victoria House Residential Home- Address
- 31 Station Road, Alford, LN13 9JB
- Run by
- Mrs Reepaben Patel
- Type of provider
- Independent (owner-run)
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Susan Jane Whitlam
- Last CQC check
- 29 Dec 2022
- Typical fees Estimated
- £1,160–£1,410 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Accommodation for persons who require nursing or personal care
More in Alford: Care homes in Alford (5) · Care homes for dementia care in Alford · Care homes for elderly care in Alford
Open CQC's full report · CQC location ID 1-113800798
Introducing Victoria House Residential Home
Registered with CQC as a residential care home, Victoria House Residential Home is based in Alford, run by Mrs Reepaben Patel. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Requires improvement overall (December 2022). Safe and Well-led were rated Requires improvement. It is one of 5 CQC-registered care homes in and around Alford; 4 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
For Victoria House Residential Home, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Lincolnshire, 63 of 262 rated care homes are Requires improvement for Safe (24%), while 68 of 262 rated care homes are Requires improvement for Well-led (26%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Key points from CQC's visit
- People's medicines were not always managed safely.
- There were a number of issues including; the lack of protocols in place for people who received as required medicines and a lack of running totals of some controlled drugs, these are medicines which require specialist storage by law.
- Storage of some medicines were not in line with legislation.
- Risks to people's safety was not always clearly recorded.
Inspected 21 November 2022; report published 29 December 2022; supporting 20 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Specialisms
Registration details from CQC.
Safe, effective, caring, responsive, well-led
- Safe63 of 262 in Lincolnshire
- Effective228 of 262 in Lincolnshire
- Caring234 of 262 in Lincolnshire
- Responsive230 of 262 in Lincolnshire
- Well-led68 of 262 in Lincolnshire
Ratings from CQC's most recent report, published 29 December 2022. Under each rating: how many care homes in Lincolnshire share it.
Who runs it
Victoria House Residential Home is the only service its provider, Mrs Reepaben Patel, runs, so it is an independent, single-site operator rather than part of a chain.
Victoria House Residential Home over the years
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 4 overall ratings for it (2016–2022), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
6 reports have been published for this location, most recently on 29 December 2022.
Likely fees
We estimate Victoria House Residential Home at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.
Check what the weekly fee leaves out; hairdressing, chiropody, trips and newspapers are common extras.
Lincolnshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Rating history
- Apr 2016
- Apr 2017
- Jan 2020
- Dec 2022
- Today Rating 3 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 29 December 2022
- CQC inspection report 17 January 2020
- CQC inspection report 12 April 2017
- CQC inspection report 14 April 2016
- Inspection report 13 September 2013
- Inspection report 18 June 2013
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 19 August 2026 by East Lindsey. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Victoria House Residential Home"). Open Government Licence.
Area and map
- Ward
- Alford
- Parliamentary constituency
- Louth and Horncastle
- Integrated care board
- NHS Lincolnshire Integrated Care Board
- Area classification
- Larger rural, further from a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Care homes in LN13 (9)
Open the full map · How to get there · Map © OpenStreetMap contributors
Close by
- Bus stop 70 m (1 min walk) · 21 stops within 600 m
- Pharmacy 620 m (8 min walk)
- Shop West End Stores, 590 m (7 min walk)
- Park 870 m (11 min walk)
- Café Access Cafe, 520 m (7 min walk)
- Place of worship Alford Methodist Church, 730 m (9 min walk)
- Library Alford Library, 920 m (12 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Around Alford
There are 4 other care homes within 3 miles, 4 of them rated Good or Outstanding; the nearest is Chimneys Care Home, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: physical disabilities (5 of the nearest 25).
14 of the 25 nearest rated care homes have a more recent rating than this one.
It sits in Alford ward, classed by ONS as larger rural (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.
Within about a 10-minute walk there is a pharmacy (8 min), a shop (7 min), a café (7 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Family reviews
No family has reviewed Victoria House Residential Home on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Victoria House Residential Home in local context
- Rated Requires improvement. Across Lincolnshire, 77% of the 262 rated care homes are Good or Outstanding and 17 are Outstanding.
- Its rating (December 2022) is more recent than 48% of care home ratings in Lincolnshire.
- With 20 beds it is smaller than 64% of care homes in Lincolnshire, where the typical home has 30.
- Registered with CQC in 2011: it has been registered longer than 75% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Lincolnshire lists 3.
- Areas CQC rated below Good: Safe (25% of care homes in Lincolnshire are also rated below Good here); Well-led (27% of care homes in Lincolnshire are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Lincolnshire as at Oct 2026.
Closest alternatives
Guides for families
Similar care homes near Alford, rated recently
- Sandpiper Care HomeMay 2026
- The SycamoresOct 2026
- SwallowdaleOct 2026
Victoria House Residential Home questions answered
- How big is Victoria House Residential Home?
- CQC capacity for Victoria House Residential Home: 20 beds. Ask about current availability and room facilities.
- Which provider runs Victoria House Residential Home?
- Victoria House Residential Home is run by Mrs Reepaben Patel, the registered provider on the CQC register.
- How much does care from Victoria House Residential Home cost?
- We don't have published prices from Victoria House Residential Home yet. Residential care home typically costs £1,250 a week (average 2026 self-funder fees in East Midlands). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Victoria House Residential Home score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- What type of care does Victoria House Residential Home provide?
- Its CQC registration covers residential homes. Ask Victoria House Residential Home how it would adapt if needs increase.
- Where is Victoria House Residential Home based?
- It is at 31 Station Road, Alford, LN13 9JB.
- Is Victoria House Residential Home a registered provider?
- Registered, yes: location 1-113800798 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in December 2022.
- Does Victoria House Residential Home support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Victoria House Residential Home last inspected?
- The rating now shown was published on 29 December 2022, 3 years ago. Ask what has changed since then, for example in management or staffing.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.