Care home · Workington

Walsingham Support - Crummock Road

Rated Outstanding by CQC Rating published 8 April 2020 Rating 6 years old

Top rated 2026 · one of the services in Cumberland rated Outstanding by CQC

Rated 6 years ago. CQC's last published rating for this service is from April 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer serving tea to residents in a care home lounge Illustrative photo, not of Walsingham Support - Crummock Road
Address
Walsingham, Moor Close, Workington, CA14 3RP
Run by
Walsingham Support (21 services)
Service
Residential care home
Beds
6 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Part of
Walsingham
Registered manager
Clare Deborah Thinnesen
Company check
Active, trading since 1986 (40 years), accounts up to date (Companies House 02016251)
Last CQC check
8 Apr 2020
Typical fees Estimated
£1,080–£1,330 a week for residential care. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

Open CQC's full report · CQC location ID 1-124120066

Introducing Walsingham Support - Crummock Road

Walsingham Support - Crummock Road is a CQC-registered residential care home in Workington, run by Walsingham Support. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities and mental health conditions.

At its most recent rating, CQC judged it Outstanding overall (April 2020). It is one of 11 CQC-registered care homes in and around Workington; 9 of those are rated Good or Outstanding.

The company behind Walsingham Support - Crummock Road

Walsingham Support - Crummock Road is run by Walsingham Support (company 02016251), incorporated in 1986, 24 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 9 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Walsingham Support runs 21 CQC-registered services across 7 council areas; 16 of the 20 with a rating are Good or Outstanding (80%), against 84% for the same mix of services across England.

4 of its services are in Cumberland.

It trades under the Walsingham brand, which covers 21 services run by 1 registered provider.

How its rating has changed

  1. Feb 2015 Good
  2. Aug 2017 Outstanding
  3. Apr 2020 Outstanding
  4. Today Rating 6 years old

Every overall rating on record for this location, earliest first.

CQC reports

Finding it

Ward
Moss Bay and Moorclose
Parliamentary constituency
Whitehaven and Workington
Local NHS (ICB)
NHS North East and North Cumbria Integrated Care Board
Urban or rural
Urban, further from a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Care homes in CA14 (15)

View on OpenStreetMap · Directions · © OpenStreetMap contributors

Nearby

  • Bus stop 50 m (1 min walk) · 25 stops within 600 m
  • Railway station Workington, 1.7 km
  • GP surgery 1.5 km (18 min walk)
  • Shop Spar, 90 m (1 min walk)
  • Park 80 m (1 min walk)
  • Place of worship St Gregory's, 270 m (3 min walk)
  • Library 1.5 km (19 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

What CQC's inspectors reported

  • It is operated by Walsingham support, who provide residential homes and community support to people throughout England.
  • People had single bedrooms and there were suitable shared facilities and a pleasant garden.The home does not provide nursing care.
  • The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance.
  • This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.

Inspected 10 February 2020; report published 8 April 2020. Taken from CQC's own findings (Open Government Licence). Read the full report.

Needs it is registered to meet

Registration details from CQC.

The ratings in context

Looking at the five areas: Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.

Across Cumberland, 5 of 78 rated care homes are Outstanding for Caring (6%), while 5 of 78 rated care homes are Outstanding for Responsive (6%), while 3 of 78 rated care homes are Outstanding for Well-led (4%).

The report's Caring, Responsive and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

CQC ratings, area by area

  • SafeGood60 of 78 in Cumberland
  • EffectiveGood71 of 78 in Cumberland
  • CaringOutstanding5 of 78 in Cumberland
  • ResponsiveOutstanding5 of 78 in Cumberland
  • Well-ledOutstanding3 of 78 in Cumberland

Ratings from CQC's most recent report, published 8 April 2020. Under each rating: how many care homes in Cumberland share it; for example, 5 of 78 care homes in Cumberland rated Outstanding for Caring.

Track record

CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2020), starting at Good and improving to Outstanding.

The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC lists 6 reports for this location, the latest dated 8 April 2020.

Costs to expect

We estimate Walsingham Support - Crummock Road at £1,080–£1,330 a week for residential care, based on published prices in the region. Over a year that is roughly £56k–£69k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

With savings below £23,250, Cumberland Council may contribute once it has carried out a free needs assessment.

Choice nearby

There are 12 other care homes within 3 miles, 8 of them rated Good or Outstanding; the nearest is Rosecroft Residential Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 25); physical disabilities (8 of the nearest 25).

13 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Moss Bay and Moorclose ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

Within about a 10-minute walk there is a shop (1 min), a park (1 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Family reviews

There are no reviews of Walsingham Support - Crummock Road yet. If you know the service, your experience could help someone else.

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Where Walsingham Support - Crummock Road stands locally

  • Rated Outstanding. Across Cumberland, 79% of the 78 rated care homes are Good or Outstanding and 3 are Outstanding.
  • Its rating (April 2020) is more recent than 36% of care home ratings in Cumberland.
  • With 6 beds it is smaller than 81% of care homes in Cumberland, where the typical home has 26.
  • Registered with CQC in 2010: it has been registered longer than 74% of care homes in the area.
  • It lists 5 specialisms with CQC; the typical care home in Cumberland lists 3.

Based on the CQC register for Cumberland as at Oct 2026.

Closest alternatives

Guides for families

Similar care homes near Workington, rated recently

Quick answers about Walsingham Support - Crummock Road

How much does Walsingham Support - Crummock Road charge?
Walsingham Support - Crummock Road has not published its fees with us. Residential care home typically costs £1,100 a week (average 2026 self-funder fees in North West). Request a written quote and check what is charged on top.
How is Walsingham Support - Crummock Road rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Read Safe and Well-led first; they say most about reliability.
How many beds does Walsingham Support - Crummock Road have?
CQC capacity for Walsingham Support - Crummock Road: 6 beds. Ask about current availability and room facilities.
Who is the registered provider for Walsingham Support - Crummock Road?
The registered provider is Walsingham Support, according to CQC.
Can Walsingham Support - Crummock Road care for someone with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When did CQC last rate Walsingham Support - Crummock Road?
8 April 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
What kind of care can Walsingham Support - Crummock Road offer?
Registration for Walsingham Support - Crummock Road covers: residential homes. Check which of these it offers today.
What is Walsingham Support - Crummock Road's address?
It is at Walsingham, Moor Close, Workington, CA14 3RP.
Is Walsingham Support - Crummock Road a registered provider?
Walsingham Support - Crummock Road is on the CQC register as a care home (ID 1-124120066) and was rated Outstanding overall in April 2020.

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