Waverley House

Reading Waverley House's CQC ratings

Looking at the five areas: Safe is rated below Good; 4 other areas are Good.

Across Herefordshire, County of, 15 of 82 rated care homes are Requires improvement for Safe (18%).

If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.

The registered provider

Waverley House is run by Shaw Healthcare Limited (company 05133946), incorporated in 2004, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Shaw Healthcare Limited runs 17 CQC-registered services across 3 council areas; 14 of the 17 with a rating are Good or Outstanding (82%), against 83% for the same mix of services across England.

4 of its services are in Herefordshire, County of.

It trades under the Shaw Healthcare brand, which covers 40 services run by 7 registered providers.

Track record

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

5 reports have been published for this location, most recently on 13 April 2019.

Costs to expect

We estimate Waverley House at £1,380–£1,690 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £72k–£88k.

Where a resident needs nursing, the NHS pays part of the fee straight to the home as NHS-funded nursing care, regardless of who pays the rest.

People with savings under £23,250 may get help from Herefordshire, County of Council after a needs and financial assessment.

Choice nearby

There are 7 other care homes within 3 miles, 7 of them rated Good or Outstanding; the nearest is The Forbury, under 0.5 miles away.

9 of the 11 nearest rated care homes have a more recent rating than this one.

It sits in Leominster East ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.

Within about a 10-minute walk there is a GP surgery (7 min), a pharmacy (2 min), a shop (3 min), a park (2 min), a café (2 min), a bus stop (3 min) and a railway station (5 min), which matters for residents who can go out and for visiting family.