Westbourne Tower Care Home

Who runs it

Westbourne Tower Care Home is run by Willowbrook Healthcare Limited (company 06655208), incorporated in 2008, 14 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Willowbrook Healthcare Limited runs 42 CQC-registered services across 23 council areas; 33 of the 38 with a rating are Good or Outstanding (87%), against 83% for the same mix of services across England.

2 of its services are in Bournemouth, Christchurch and Poole.

It trades under the Avery brand, which covers 100 services run by 40 registered providers.

Around Bournemouth

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 25 of them rated Good or Outstanding, and the closest is Drumconner Care Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).

17 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Westbourne & West Cliff ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.

Within about a 10-minute walk there is a GP surgery (4 min), a pharmacy (4 min), a shop (2 min), a park (3 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Likely fees

We estimate Westbourne Tower Care Home at £1,520–£1,860 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£97k.

NHS-funded nursing care covers part of the nursing cost for eligible residents and is paid directly to the home.

People with savings under £23,250 may get help from Bournemouth, Christchurch and Poole Council after a needs and financial assessment.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Westbourne Tower Care Home: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 114 of the 126 other care homes in Bournemouth, Christchurch and Poole that CQC has rated.

Westbourne Tower Care Home over the years

Registered in June 2023, it has 3 years on the CQC register.

CQC has published 2 overall ratings for it (2022–2023), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

This rating belongs to the former operator. The current provider has not had its own inspection here yet.